diff --git a/backend/app/alembic/versions/087_seed_anthropic_text_model_configs.py b/backend/app/alembic/versions/087_seed_anthropic_text_model_configs.py
new file mode 100644
index 000000000..1d864a12f
--- /dev/null
+++ b/backend/app/alembic/versions/087_seed_anthropic_text_model_configs.py
@@ -0,0 +1,45 @@
+"""seed anthropic text model_config rows
+
+Revision ID: 087
+Revises: 086
+Create Date: 2026-10-09 00:00:00.000000
+"""
+
+from alembic import op
+
+revision = "087"
+down_revision = "086"
+branch_labels = None
+depends_on = None
+
+
+def upgrade():
+ op.execute(
+ """
+ INSERT INTO global.model_config
+ (provider, model_name, completion_type, config, input_modalities,
+ output_modalities, pricing, is_active, inserted_at, updated_at)
+ VALUES
+ ('anthropic', 'claude-sonnet-4-6', '{text}',
+ '{"effort": {"type": "enum", "default": "high", "options": ["low", "medium", "high", "max"], "description": "How long the model spends reasoning. Higher = better but slower."}}',
+ '{TEXT,IMAGE,FILES}', '{TEXT}',
+ '{"response": {"input_token_cost": 3, "output_token_cost": 15}, "batch": {"input_token_cost": 1.5, "output_token_cost": 7.5}}',
+ true, NOW(), NOW()),
+ ('anthropic', 'claude-opus-5-5', '{text}',
+ '{"effort": {"type": "enum", "default": "high", "options": ["low", "medium", "high", "xhigh", "max"], "description": "How long the model spends reasoning. Higher = better but slower."}}',
+ '{TEXT,IMAGE,FILES}', '{TEXT}',
+ NULL,
+ true, NOW(), NOW())
+ ON CONFLICT (provider, model_name) DO NOTHING
+ """
+ )
+
+
+def downgrade():
+ op.execute(
+ """
+ DELETE FROM global.model_config
+ WHERE provider = 'anthropic'
+ AND model_name IN ('claude-sonnet-4-6', 'claude-opus-5-5')
+ """
+ )
diff --git a/backend/app/alembic/versions/088_add_chatbot_session.py b/backend/app/alembic/versions/088_add_chatbot_session.py
new file mode 100644
index 000000000..cd06ed363
--- /dev/null
+++ b/backend/app/alembic/versions/088_add_chatbot_session.py
@@ -0,0 +1,199 @@
+"""add chatbot session and message tables
+
+Revision ID: 088
+Revises: 087
+Create Date: 2026-10-20 00:00:00.000000
+"""
+
+import sqlalchemy as sa
+import sqlmodel.sql.sqltypes
+from alembic import op
+from sqlalchemy.dialects import postgresql
+
+revision = "088"
+down_revision = "087"
+branch_labels = None
+depends_on = None
+
+
+def upgrade():
+ op.create_table(
+ "chatbot_session",
+ sa.Column(
+ "id",
+ sa.Uuid(),
+ nullable=False,
+ comment="Session identifier returned to the caller",
+ ),
+ sa.Column(
+ "name",
+ sqlmodel.sql.sqltypes.AutoString(length=255),
+ nullable=False,
+ server_default="Untitled Chatbot",
+ comment="Display name of the chatbot this session runs",
+ ),
+ sa.Column(
+ "contact_ref",
+ sqlmodel.sql.sqltypes.AutoString(length=500),
+ nullable=False,
+ comment="Caller-side identifier of the end user (e.g. a contact id); opaque to Kaapi",
+ ),
+ sa.Column(
+ "chatbot_ref",
+ sqlmodel.sql.sqltypes.AutoString(length=255),
+ nullable=False,
+ comment="Stable chatbot identifier, generated by Kaapi (LLMResponseWithPrompt-<5 hex>) on first session and sent back by the caller for later ones; at most one active session per contact_ref + chatbot_ref",
+ ),
+ sa.Column(
+ "config_id",
+ sa.Uuid(),
+ nullable=False,
+ comment="Saved Anthropic text config that supplies the chat model",
+ ),
+ sa.Column(
+ "config_version",
+ sa.Integer(),
+ nullable=True,
+ comment="Pinned config version; NULL resolves to the latest version on every turn",
+ ),
+ sa.Column(
+ "system_prompt",
+ sqlmodel.sql.sqltypes.AutoString(),
+ nullable=False,
+ comment="Admin-authored flow prompt captured at session creation",
+ ),
+ sa.Column(
+ "status",
+ sa.Enum(
+ "active",
+ "inactive",
+ name="chatbotsessionstatusenum",
+ ),
+ nullable=False,
+ comment="Session in use: active, or inactive once superseded by a newer session for the same contact_ref + chatbot_ref",
+ ),
+ sa.Column(
+ "completion_status",
+ sa.Enum(
+ "in_progress",
+ "complete",
+ "abandoned",
+ name="chatbotcompletionstatusenum",
+ ),
+ nullable=False,
+ server_default="in_progress",
+ comment="Field collection progress: in_progress, complete once every required field is gathered, or abandoned when superseded while in_progress",
+ ),
+ sa.Column(
+ "collected_fields",
+ postgresql.JSON(astext_type=sa.Text()),
+ nullable=False,
+ comment="Flat map of field name -> value gathered from the user so far",
+ ),
+ sa.Column(
+ "organization_id",
+ sa.Integer(),
+ nullable=False,
+ comment="Reference to the organization",
+ ),
+ sa.Column(
+ "project_id",
+ sa.Integer(),
+ nullable=False,
+ comment="Reference to the project",
+ ),
+ sa.Column(
+ "inserted_at",
+ sa.DateTime(),
+ nullable=False,
+ comment="Timestamp when the session was created",
+ ),
+ sa.Column(
+ "updated_at",
+ sa.DateTime(),
+ nullable=False,
+ comment="Timestamp when the session was last updated",
+ ),
+ sa.ForeignKeyConstraint(["config_id"], ["config.id"], ondelete="RESTRICT"),
+ sa.ForeignKeyConstraint(
+ ["organization_id"], ["organization.id"], ondelete="CASCADE"
+ ),
+ sa.ForeignKeyConstraint(["project_id"], ["project.id"], ondelete="CASCADE"),
+ sa.PrimaryKeyConstraint("id"),
+ )
+ op.create_index(
+ op.f("ix_chatbot_session_config_id"),
+ "chatbot_session",
+ ["config_id"],
+ unique=False,
+ )
+ op.create_index(
+ op.f("ix_chatbot_session_organization_id"),
+ "chatbot_session",
+ ["organization_id"],
+ unique=False,
+ )
+ op.create_index(
+ op.f("ix_chatbot_session_project_id"),
+ "chatbot_session",
+ ["project_id"],
+ unique=False,
+ )
+ op.create_index(
+ "ix_chatbot_session_project_chatbot_contact",
+ "chatbot_session",
+ ["project_id", "chatbot_ref", "contact_ref"],
+ unique=False,
+ )
+ op.create_index(
+ "uq_chatbot_session_active_contact_chatbot",
+ "chatbot_session",
+ ["project_id", "contact_ref", "chatbot_ref"],
+ unique=True,
+ postgresql_where=sa.text("status = 'active'"),
+ )
+
+ op.create_table(
+ "chatbot_session_message",
+ sa.Column("id", sa.Uuid(), nullable=False, comment="Unique identifier"),
+ sa.Column(
+ "session_id",
+ sa.Uuid(),
+ nullable=False,
+ comment="Reference to the owning chatbot session",
+ ),
+ sa.Column(
+ "role",
+ sa.Enum("system", "user", "assistant", name="chatbotmessageroleenum"),
+ nullable=False,
+ comment="Speaker: user or assistant (system is reserved; the prompt lives on the session)",
+ ),
+ sa.Column(
+ "content",
+ sqlmodel.sql.sqltypes.AutoString(),
+ nullable=False,
+ comment="Message text",
+ ),
+ sa.Column(
+ "inserted_at",
+ sa.DateTime(),
+ nullable=False,
+ comment="Timestamp when the message was stored; defines transcript order",
+ ),
+ sa.ForeignKeyConstraint(
+ ["session_id"], ["chatbot_session.id"], ondelete="CASCADE"
+ ),
+ sa.PrimaryKeyConstraint("id"),
+ )
+ op.create_index(
+ op.f("ix_chatbot_session_message_session_id"),
+ "chatbot_session_message",
+ ["session_id"],
+ unique=False,
+ )
+
+
+def downgrade():
+ raise NotImplementedError(
+ "not reversible: dropping chatbot_session tables discards stored conversations"
+ )
diff --git a/backend/app/alembic/versions/089_add_chatbot_feature_flag.py b/backend/app/alembic/versions/089_add_chatbot_feature_flag.py
new file mode 100644
index 000000000..68529d795
--- /dev/null
+++ b/backend/app/alembic/versions/089_add_chatbot_feature_flag.py
@@ -0,0 +1,22 @@
+"""add CHATBOT feature flag key
+
+Revision ID: 089
+Revises: 088
+Create Date: 2026-10-23 00:00:00.000000
+"""
+
+from alembic import op
+
+revision = "089"
+down_revision = "088"
+branch_labels = None
+depends_on = None
+
+
+def upgrade():
+ with op.get_context().autocommit_block():
+ op.execute("ALTER TYPE featureflagkey ADD VALUE IF NOT EXISTS 'CHATBOT'")
+
+
+def downgrade():
+ pass
diff --git a/backend/app/api/docs/chatbot/create_session.md b/backend/app/api/docs/chatbot/create_session.md
new file mode 100644
index 000000000..69346c6ae
--- /dev/null
+++ b/backend/app/api/docs/chatbot/create_session.md
@@ -0,0 +1,9 @@
+Start a server-side chatbot conversation and return its `session_id` and `chatbot_ref`.
+
+The `system_prompt` and the `config_id` / `config_version` pin are stored on the session, so later turns only send the new user message. `config_id` must be a config in the caller's project whose completion is `provider: "anthropic"`, `type: "text"` with `params.model` set; when `config_version` is omitted, each turn uses the config's latest version at that time.
+
+`name` is the chatbot's display name only; omit it to get `"Untitled Chatbot"`. `contact_ref` is the caller's own identifier for the end user and is stored as-is.
+
+`chatbot_ref` identifies the chatbot. Omit it to create a new chatbot: Kaapi generates a ref of the form `LLMResponseWithPrompt-<5 hex chars>` (e.g. `LLMResponseWithPrompt-913f0`), unique within the project, and returns it. To start a new session for the same chatbot, send that returned `chatbot_ref` back; it is used as-is.
+
+A contact has at most one active session per chatbot. Creating a session marks the contact's previous `active` sessions with the same `chatbot_ref` as `inactive`, in the same transaction; those still `in_progress` become `abandoned`, while `complete` ones stay `complete`. Sessions of other chatbots or other contacts are untouched. Returns 404 if the config or version isn't found in the project, 422 if it isn't a usable Anthropic text config, 409 if another session for the same `contact_ref` + `chatbot_ref` was created concurrently (retry the request), and 503 in the unlikely case no unused `chatbot_ref` could be generated (retry).
diff --git a/backend/app/api/docs/chatbot/get_latest_session.md b/backend/app/api/docs/chatbot/get_latest_session.md
new file mode 100644
index 000000000..3a3aa41a8
--- /dev/null
+++ b/backend/app/api/docs/chatbot/get_latest_session.md
@@ -0,0 +1,5 @@
+Get the most recently created chatbot session for the given `contact_ref` in the caller's project, optionally narrowed to one chatbot with `chatbot_ref`.
+
+`contact_ref` is required; `chatbot_ref` is optional. Both are matched exactly. `chatbot_ref` is the value returned when the chatbot's first session was created (or the one sent on later creates). Omit it to get the contact's newest session across all chatbots — the response's `chatbot_ref` says which chatbot that is.
+
+The response carries the session's `system_prompt` (as stored at creation), its current `status` (`active`, or `inactive` once a newer session for the same contact and chatbot was created), its `completion_status` (`in_progress` until every field the system prompt asks for is collected, then `complete`; `abandoned` if it was superseded while still `in_progress`), and the flat `collected_fields` map (`{field_name: value}`) gathered so far. Returns 404 when no matching session exists in this project.
diff --git a/backend/app/api/docs/chatbot/send_session_message.md b/backend/app/api/docs/chatbot/send_session_message.md
new file mode 100644
index 000000000..c6ff7b84f
--- /dev/null
+++ b/backend/app/api/docs/chatbot/send_session_message.md
@@ -0,0 +1,7 @@
+Queue one turn of a chatbot session; the bot reply is delivered asynchronously to `webhook_url`.
+
+The user `message` is stored immediately and the response is `202` with `status: "queued"`. Once the turn completes, Kaapi POSTs `{"success": true, "data": {"session_id", "chatbot_ref", "reply", "status", "completion_status", "collected_fields"}}` to `webhook_url` (HMAC-signed when the project has a webhook secret). On a model or config failure it POSTs `{"success": false, "error": "...", "data": {"session_id"}}` instead.
+
+Each turn re-reads the conversation against the session's `system_prompt` and saves every field the user has given into `collected_fields`, a flat `{field_name: value}` map with snake_case keys (values are only ever taken from what the user said; a correction overwrites the old value). `completion_status` is `complete` once every required field is collected and `in_progress` otherwise; it is computed from a structured extraction, not from the reply text. A `complete` session still accepts messages. `status` (`active`/`inactive`) is separate and says whether the session is in use: once a newer session is created for the same `contact_ref` + `chatbot_ref`, this one is `inactive` and rejects new messages with 409. A turn that was already queued when that happened is not run; Kaapi POSTs the failure payload with error `[KAAPI] Chatbot session was superseded by a newer session; start a new session.` instead.
+
+On the first call of a session, omit `message` to get the bot's opening greeting; after that `message` is required. `webhook_url` must be a public HTTPS URL. Returns 404 if the session isn't in the caller's project, 409 if the session is inactive, and 422 for an invalid `webhook_url` or a missing `message` on a started session.
diff --git a/backend/app/api/docs/openapi_config.py b/backend/app/api/docs/openapi_config.py
index 317f05d28..87de7c47c 100644
--- a/backend/app/api/docs/openapi_config.py
+++ b/backend/app/api/docs/openapi_config.py
@@ -8,9 +8,6 @@
from app.api.docs.guardrails_schemas import GUARDRAILS_COMPONENT_SCHEMAS
from app.api.openapi_docs import inject_component_schemas, register_component_schemas
-# Schemas for routes that document a contract they do not validate (the
-# guardrails proxy). Registered at import so they are in `components` before
-# any `$ref` to them is resolved.
register_component_schemas(GUARDRAILS_COMPONENT_SCHEMAS)
# Tag metadata for organizing endpoints in documentation
@@ -35,6 +32,10 @@
"name": "LLM",
"description": "Large Language Model inference and interaction endpoints",
},
+ {
+ "name": "Chatbot",
+ "description": "Prompt-driven conversational chatbot turns",
+ },
{
"name": "Guardrails",
"description": (
@@ -104,6 +105,7 @@
"Collections",
"Config Management",
"LLM",
+ "Chatbot",
"Guardrails",
"Evaluation",
"Fine Tuning",
diff --git a/backend/app/api/main.py b/backend/app/api/main.py
index a796c58b6..c181ddf2c 100644
--- a/backend/app/api/main.py
+++ b/backend/app/api/main.py
@@ -5,6 +5,7 @@
api_keys,
assistants,
auth,
+ chatbot,
collection_job,
collections,
config,
@@ -47,6 +48,7 @@
api_router.include_router(assessment_api_routes.router)
api_router.include_router(assistants.router)
api_router.include_router(auth.router)
+api_router.include_router(chatbot.router)
api_router.include_router(collection_job.router)
api_router.include_router(collections.router)
api_router.include_router(config.router)
diff --git a/backend/app/api/routes/chatbot/__init__.py b/backend/app/api/routes/chatbot/__init__.py
new file mode 100644
index 000000000..5237ac117
--- /dev/null
+++ b/backend/app/api/routes/chatbot/__init__.py
@@ -0,0 +1,12 @@
+from fastapi import APIRouter, Depends
+
+from app.api.permissions import require_feature
+from app.api.routes.chatbot.session import router as session_router
+from app.core.feature_flags import FeatureFlag
+
+router = APIRouter(
+ prefix="/chatbot",
+ tags=["Chatbot"],
+ dependencies=[Depends(require_feature(FeatureFlag.CHATBOT))],
+)
+router.include_router(session_router)
diff --git a/backend/app/api/routes/chatbot/session.py b/backend/app/api/routes/chatbot/session.py
new file mode 100644
index 000000000..efa8948e8
--- /dev/null
+++ b/backend/app/api/routes/chatbot/session.py
@@ -0,0 +1,208 @@
+from typing import Annotated
+from uuid import UUID
+
+from asgi_correlation_id import correlation_id
+from fastapi import APIRouter, Depends, HTTPException, Path, Query
+
+from app.api.deps import AuthContextDep, SessionDep
+from app.api.permissions import Permission, require_permission
+from app.celery.utils import start_chatbot_session_message
+from app.crud.chatbot import (
+ create_chatbot_session,
+ create_chatbot_session_message,
+ get_chatbot_session,
+ get_latest_chatbot_session,
+ list_chatbot_session_messages,
+)
+from app.models import (
+ CHATBOT_REF_MAX_LENGTH,
+ CONTACT_REF_MAX_LENGTH,
+ ChatbotMessageRoleEnum,
+ ChatbotSessionStatusEnum,
+ ChatbotSessionSummary,
+ CreateChatbotSessionRequest,
+ CreateChatbotSessionResponse,
+ SendChatbotSessionMessageRequest,
+ SendChatbotSessionMessageResponse,
+)
+from app.services.chatbot.chatbot_ref import generate_chatbot_ref
+from app.services.chatbot.config import resolve_chatbot_model_settings
+from app.services.chatbot.exceptions import (
+ ChatbotInputError,
+ ChatbotRefGenerationError,
+ ChatbotSessionConflictError,
+)
+from app.utils import APIResponse, load_description, validate_callback_url
+
+DEFAULT_TRACE_ID = "N/A"
+
+router = APIRouter()
+
+
+@router.post(
+ "/sessions",
+ status_code=201,
+ description=load_description("chatbot/create_session.md"),
+ response_model=APIResponse[CreateChatbotSessionResponse],
+ dependencies=[Depends(require_permission(Permission.REQUIRE_PROJECT))],
+)
+def start_chatbot_session(
+ request: CreateChatbotSessionRequest,
+ session: SessionDep,
+ auth_context: AuthContextDep,
+) -> APIResponse[CreateChatbotSessionResponse]:
+ project_id = auth_context.project_.id
+ try:
+ resolve_chatbot_model_settings(
+ session=session,
+ project_id=project_id,
+ config_id=request.config_id,
+ config_version=request.config_version,
+ max_tokens=None,
+ history_token_limit=None,
+ )
+ except ChatbotInputError as e:
+ raise HTTPException(status_code=422, detail=str(e))
+
+ chatbot_ref = request.chatbot_ref
+ if chatbot_ref is None:
+ try:
+ chatbot_ref = generate_chatbot_ref(session, project_id=project_id)
+ except ChatbotRefGenerationError as e:
+ raise HTTPException(status_code=503, detail=str(e))
+
+ try:
+ chatbot_session = create_chatbot_session(
+ session,
+ organization_id=auth_context.organization_.id,
+ project_id=project_id,
+ name=request.name,
+ contact_ref=request.contact_ref,
+ chatbot_ref=chatbot_ref,
+ config_id=request.config_id,
+ config_version=request.config_version,
+ system_prompt=request.system_prompt,
+ )
+ except ChatbotSessionConflictError as e:
+ raise HTTPException(status_code=409, detail=str(e))
+ return APIResponse.success_response(
+ CreateChatbotSessionResponse(
+ session_id=chatbot_session.id, chatbot_ref=chatbot_session.chatbot_ref
+ )
+ )
+
+
+@router.get(
+ "/sessions",
+ description=load_description("chatbot/get_latest_session.md"),
+ response_model=APIResponse[ChatbotSessionSummary],
+ dependencies=[Depends(require_permission(Permission.REQUIRE_PROJECT))],
+)
+def read_latest_chatbot_session(
+ contact_ref: Annotated[
+ str,
+ Query(
+ min_length=1,
+ max_length=CONTACT_REF_MAX_LENGTH,
+ description="Caller-side identifier of the end user whose latest session to fetch",
+ ),
+ ],
+ session: SessionDep,
+ auth_context: AuthContextDep,
+ chatbot_ref: Annotated[
+ str | None,
+ Query(
+ min_length=1,
+ max_length=CHATBOT_REF_MAX_LENGTH,
+ description="Chatbot whose latest session to fetch; omit to get the contact's newest session across all chatbots",
+ ),
+ ] = None,
+) -> APIResponse[ChatbotSessionSummary]:
+ chatbot_session = get_latest_chatbot_session(
+ session,
+ organization_id=auth_context.organization_.id,
+ project_id=auth_context.project_.id,
+ contact_ref=contact_ref,
+ chatbot_ref=chatbot_ref,
+ )
+ if chatbot_session is None:
+ raise HTTPException(
+ status_code=404,
+ detail="No chatbot session found for this contact_ref"
+ + (" and chatbot_ref" if chatbot_ref is not None else ""),
+ )
+ return APIResponse.success_response(
+ ChatbotSessionSummary(
+ session_id=chatbot_session.id,
+ name=chatbot_session.name,
+ contact_ref=chatbot_session.contact_ref,
+ chatbot_ref=chatbot_session.chatbot_ref,
+ system_prompt=chatbot_session.system_prompt,
+ status=chatbot_session.status,
+ completion_status=chatbot_session.completion_status,
+ collected_fields=chatbot_session.collected_fields,
+ config_id=chatbot_session.config_id,
+ config_version=chatbot_session.config_version,
+ inserted_at=chatbot_session.inserted_at,
+ updated_at=chatbot_session.updated_at,
+ )
+ )
+
+
+@router.post(
+ "/sessions/{session_id}/message",
+ status_code=202,
+ description=load_description("chatbot/send_session_message.md"),
+ response_model=APIResponse[SendChatbotSessionMessageResponse],
+ dependencies=[Depends(require_permission(Permission.REQUIRE_PROJECT))],
+)
+def send_chatbot_session_message(
+ session_id: Annotated[UUID, Path(description="Chatbot session identifier")],
+ request: SendChatbotSessionMessageRequest,
+ session: SessionDep,
+ auth_context: AuthContextDep,
+) -> APIResponse[SendChatbotSessionMessageResponse]:
+ organization_id = auth_context.organization_.id
+ project_id = auth_context.project_.id
+
+ try:
+ validate_callback_url(request.webhook_url)
+ except ValueError as e:
+ raise HTTPException(status_code=422, detail=f"Invalid webhook_url: {e}")
+
+ chatbot_session = get_chatbot_session(
+ session,
+ session_id=session_id,
+ organization_id=organization_id,
+ project_id=project_id,
+ )
+ if chatbot_session is None:
+ raise HTTPException(status_code=404, detail="Chatbot session not found")
+ if chatbot_session.status == ChatbotSessionStatusEnum.INACTIVE:
+ raise HTTPException(
+ status_code=409,
+ detail="Chatbot session is inactive; start a new session",
+ )
+
+ if request.message is None:
+ if list_chatbot_session_messages(session, session_id=session_id):
+ raise HTTPException(
+ status_code=422,
+ detail="`message` is required once the session has started; omit it only on the first call.",
+ )
+ else:
+ create_chatbot_session_message(
+ session,
+ session_id=session_id,
+ role=ChatbotMessageRoleEnum.USER,
+ content=request.message,
+ )
+
+ start_chatbot_session_message(
+ session_id=str(session_id),
+ organization_id=organization_id,
+ project_id=project_id,
+ webhook_url=request.webhook_url,
+ trace_id=correlation_id.get() or DEFAULT_TRACE_ID,
+ )
+ return APIResponse.success_response(SendChatbotSessionMessageResponse())
diff --git a/backend/app/celery/tasks/job_execution.py b/backend/app/celery/tasks/job_execution.py
index e8cf6bacb..b7c7de8f8 100644
--- a/backend/app/celery/tasks/job_execution.py
+++ b/backend/app/celery/tasks/job_execution.py
@@ -4,7 +4,7 @@
per-task `priority`:
9 LLM call + LLM chain (run_llm_job, run_llm_chain_job, run_response_job,
- run_guardrails_job)
+ run_guardrails_job, run_chatbot_session_message)
6 Prompt improvement + iteration graph (run_prompt_improvement,
run_evaluation_iteration_graph_step)
2 Everything else (doctransform, collections, STT/TTS evaluation, assessment)
@@ -24,6 +24,7 @@
import logging
from collections.abc import Callable
from typing import TYPE_CHECKING, TypeVar
+from uuid import UUID
from asgi_correlation_id import correlation_id
from celery import Task, current_task
@@ -576,3 +577,29 @@ def send_eval_completion_callback(
)
return execute_eval_completion_callback(evaluation_id=evaluation_id)
+
+
+@celery_app.task(bind=True, queue="default", priority=9)
+@gevent_timeout(settings.CELERY_TASK_SOFT_TIME_LIMIT, "run_chatbot_session_message")
+def run_chatbot_session_message(
+ self: Task,
+ session_id: str,
+ organization_id: int,
+ project_id: int,
+ webhook_url: str,
+ trace_id: str,
+) -> None:
+ """Idempotency: the service skips the turn if the transcript already ends
+ on an assistant reply, so a redelivery doesn't re-bill or double-reply."""
+ from app.services.chatbot.session import process_chatbot_session_message
+
+ _set_trace(trace_id)
+ return _run_with_otel_parent(
+ self,
+ lambda: process_chatbot_session_message(
+ session_id=UUID(session_id),
+ organization_id=organization_id,
+ project_id=project_id,
+ webhook_url=webhook_url,
+ ),
+ )
diff --git a/backend/app/celery/utils.py b/backend/app/celery/utils.py
index 3bd205d22..a7b31f9e4 100644
--- a/backend/app/celery/utils.py
+++ b/backend/app/celery/utils.py
@@ -337,6 +337,26 @@ def start_evaluation_iteration_round(
return task_id
+def start_chatbot_session_message(
+ session_id: str,
+ organization_id: int,
+ project_id: int,
+ webhook_url: str,
+ trace_id: str = "N/A",
+) -> str:
+ from app.celery.tasks.job_execution import run_chatbot_session_message
+
+ task_id = _enqueue_with_trace_context(
+ run_chatbot_session_message,
+ session_id=session_id,
+ organization_id=organization_id,
+ project_id=project_id,
+ webhook_url=webhook_url,
+ trace_id=trace_id,
+ )
+ return task_id
+
+
def get_task_status(task_id: str) -> Dict[str, Any]:
result = AsyncResult(task_id)
return {
diff --git a/backend/app/core/feature_flags/constants.py b/backend/app/core/feature_flags/constants.py
index 0ecf470e4..7538f814b 100644
--- a/backend/app/core/feature_flags/constants.py
+++ b/backend/app/core/feature_flags/constants.py
@@ -3,3 +3,4 @@
class FeatureFlag(StrEnum):
ASSESSMENT = "ASSESSMENT"
+ CHATBOT = "CHATBOT"
diff --git a/backend/app/core/util.py b/backend/app/core/util.py
index 25c06d909..c7470edae 100644
--- a/backend/app/core/util.py
+++ b/backend/app/core/util.py
@@ -4,6 +4,7 @@
from fastapi import HTTPException
from openai import OpenAI
+from sqlalchemy.exc import IntegrityError
logger = logging.getLogger(__name__)
@@ -12,6 +13,14 @@ def now():
return datetime.now(timezone.utc).replace(tzinfo=None)
+def is_constraint_violation(error: IntegrityError, constraint_name: str) -> bool:
+ """True only when *error* was raised by the named constraint or index."""
+ violated = getattr(getattr(error.orig, "diag", None), "constraint_name", None)
+ if violated:
+ return violated == constraint_name
+ return constraint_name in str(error.orig or error)
+
+
def raise_from_unknown(error: Exception, status_code=500):
logger.warning(
'Unexpected exception "{}": {}'.format(
diff --git a/backend/app/crud/chatbot.py b/backend/app/crud/chatbot.py
new file mode 100644
index 000000000..347bf66d8
--- /dev/null
+++ b/backend/app/crud/chatbot.py
@@ -0,0 +1,211 @@
+from datetime import datetime
+from typing import Any
+from uuid import UUID
+
+from sqlalchemy import update
+from sqlalchemy.exc import IntegrityError
+from sqlmodel import Session, col, select
+
+from app.core.util import is_constraint_violation, now
+from app.models import (
+ ACTIVE_CHATBOT_SESSION_UNIQUE_INDEX,
+ ChatbotCompletionStatusEnum,
+ ChatbotMessageRoleEnum,
+ ChatbotSession,
+ ChatbotSessionMessage,
+ ChatbotSessionStatusEnum,
+)
+from app.services.chatbot.exceptions import (
+ CONCURRENT_SESSION_CONFLICT_MESSAGE,
+ ChatbotSessionConflictError,
+)
+
+
+def _deactivate_active_chatbot_sessions(
+ session: Session,
+ *,
+ organization_id: int,
+ project_id: int,
+ contact_ref: str,
+ chatbot_ref: str,
+ timestamp: datetime,
+) -> int:
+ """Mark this contact's active sessions of this chatbot inactive; does not commit."""
+ scope = (
+ col(ChatbotSession.organization_id) == organization_id,
+ col(ChatbotSession.project_id) == project_id,
+ col(ChatbotSession.contact_ref) == contact_ref,
+ col(ChatbotSession.chatbot_ref) == chatbot_ref,
+ col(ChatbotSession.status) == ChatbotSessionStatusEnum.ACTIVE,
+ )
+
+ # Runs first: once the second statement flips status, these rows no longer match.
+ abandon_in_progress = (
+ update(ChatbotSession)
+ .where(
+ *scope,
+ col(ChatbotSession.completion_status)
+ == ChatbotCompletionStatusEnum.IN_PROGRESS,
+ )
+ .values(
+ status=ChatbotSessionStatusEnum.INACTIVE,
+ completion_status=ChatbotCompletionStatusEnum.ABANDONED,
+ updated_at=timestamp,
+ )
+ )
+ abandoned_count = session.exec(abandon_in_progress).rowcount
+
+ deactivate_remaining = (
+ update(ChatbotSession)
+ .where(*scope)
+ .values(status=ChatbotSessionStatusEnum.INACTIVE, updated_at=timestamp)
+ )
+ deactivated_count = session.exec(deactivate_remaining).rowcount
+
+ return abandoned_count + deactivated_count
+
+
+def create_chatbot_session(
+ session: Session,
+ *,
+ organization_id: int,
+ project_id: int,
+ name: str,
+ contact_ref: str,
+ chatbot_ref: str,
+ config_id: UUID,
+ config_version: int | None,
+ system_prompt: str,
+) -> ChatbotSession:
+ """Insert a new active session, superseding the contact's active ones for the same chatbot."""
+ timestamp = now()
+ _deactivate_active_chatbot_sessions(
+ session,
+ organization_id=organization_id,
+ project_id=project_id,
+ contact_ref=contact_ref,
+ chatbot_ref=chatbot_ref,
+ timestamp=timestamp,
+ )
+ chatbot_session = ChatbotSession(
+ organization_id=organization_id,
+ project_id=project_id,
+ name=name,
+ contact_ref=contact_ref,
+ chatbot_ref=chatbot_ref,
+ config_id=config_id,
+ config_version=config_version,
+ system_prompt=system_prompt,
+ inserted_at=timestamp,
+ updated_at=timestamp,
+ )
+ session.add(chatbot_session)
+ try:
+ session.commit()
+ except IntegrityError as e:
+ session.rollback()
+ if not is_constraint_violation(e, ACTIVE_CHATBOT_SESSION_UNIQUE_INDEX):
+ raise
+ raise ChatbotSessionConflictError(CONCURRENT_SESSION_CONFLICT_MESSAGE) from e
+ session.refresh(chatbot_session)
+ return chatbot_session
+
+
+def get_chatbot_session(
+ session: Session,
+ *,
+ session_id: UUID,
+ organization_id: int,
+ project_id: int,
+) -> ChatbotSession | None:
+ statement = select(ChatbotSession).where(
+ ChatbotSession.id == session_id,
+ ChatbotSession.organization_id == organization_id,
+ ChatbotSession.project_id == project_id,
+ )
+ return session.exec(statement).first()
+
+
+def update_chatbot_session_progress(
+ session: Session,
+ *,
+ session_id: UUID,
+ collected_fields: dict[str, Any],
+ completion_status: ChatbotCompletionStatusEnum,
+) -> ChatbotSession | None:
+ chatbot_session = session.get(ChatbotSession, session_id)
+ if chatbot_session is None:
+ return None
+
+ chatbot_session.sqlmodel_update(
+ {
+ "collected_fields": collected_fields,
+ "completion_status": completion_status,
+ "updated_at": now(),
+ }
+ )
+ session.add(chatbot_session)
+ session.commit()
+ session.refresh(chatbot_session)
+ return chatbot_session
+
+
+def create_chatbot_session_message(
+ session: Session,
+ *,
+ session_id: UUID,
+ role: ChatbotMessageRoleEnum,
+ content: str,
+) -> ChatbotSessionMessage:
+ message = ChatbotSessionMessage(
+ session_id=session_id,
+ role=role,
+ content=content,
+ inserted_at=now(),
+ )
+ session.add(message)
+ session.commit()
+ session.refresh(message)
+ return message
+
+
+def list_chatbot_session_messages(
+ session: Session, *, session_id: UUID
+) -> list[ChatbotSessionMessage]:
+ statement = (
+ select(ChatbotSessionMessage)
+ .where(ChatbotSessionMessage.session_id == session_id)
+ .order_by(col(ChatbotSessionMessage.inserted_at).asc())
+ )
+ return list(session.exec(statement).all())
+
+
+def chatbot_ref_exists(session: Session, *, project_id: int, chatbot_ref: str) -> bool:
+ statement = (
+ select(ChatbotSession.id)
+ .where(
+ ChatbotSession.project_id == project_id,
+ ChatbotSession.chatbot_ref == chatbot_ref,
+ )
+ .limit(1)
+ )
+ return session.exec(statement).first() is not None
+
+
+def get_latest_chatbot_session(
+ session: Session,
+ *,
+ organization_id: int,
+ project_id: int,
+ contact_ref: str,
+ chatbot_ref: str | None = None,
+) -> ChatbotSession | None:
+ statement = select(ChatbotSession).where(
+ ChatbotSession.organization_id == organization_id,
+ ChatbotSession.project_id == project_id,
+ ChatbotSession.contact_ref == contact_ref,
+ )
+ if chatbot_ref is not None:
+ statement = statement.where(ChatbotSession.chatbot_ref == chatbot_ref)
+ statement = statement.order_by(col(ChatbotSession.inserted_at).desc()).limit(1)
+ return session.exec(statement).first()
diff --git a/backend/app/crud/config/version.py b/backend/app/crud/config/version.py
index 313a4e27c..85be0ed64 100644
--- a/backend/app/crud/config/version.py
+++ b/backend/app/crud/config/version.py
@@ -213,6 +213,11 @@ def read_one(self, version_number: int) -> ConfigVersion | None:
)
return self.session.exec(statement).one_or_none()
+ def read_latest(self) -> ConfigVersion | None:
+ """Read the highest non-deleted version of the configuration."""
+ self._config_exists_or_raise(self.config_id)
+ return self._get_latest_version()
+
def read_all(self, skip: int = 0, limit: int = 100) -> list[ConfigVersionItems]:
"""
Read all versions for a specific configuration with pagination.
diff --git a/backend/app/models/__init__.py b/backend/app/models/__init__.py
index 8a1559573..0a112ca9f 100644
--- a/backend/app/models/__init__.py
+++ b/backend/app/models/__init__.py
@@ -35,6 +35,22 @@
BatchJobType,
BatchJobUpdate,
)
+from .chatbot import (
+ ACTIVE_CHATBOT_SESSION_UNIQUE_INDEX,
+ CHATBOT_REF_MAX_LENGTH,
+ CONTACT_REF_MAX_LENGTH,
+ DEFAULT_CHATBOT_NAME,
+ ChatbotCompletionStatusEnum,
+ ChatbotMessageRoleEnum,
+ ChatbotSession,
+ ChatbotSessionMessage,
+ ChatbotSessionStatusEnum,
+ ChatbotSessionSummary,
+ CreateChatbotSessionRequest,
+ CreateChatbotSessionResponse,
+ SendChatbotSessionMessageRequest,
+ SendChatbotSessionMessageResponse,
+)
from .collection import (
Collection,
CollectionIDPublic,
diff --git a/backend/app/models/chatbot.py b/backend/app/models/chatbot.py
new file mode 100644
index 000000000..2310e2ecb
--- /dev/null
+++ b/backend/app/models/chatbot.py
@@ -0,0 +1,274 @@
+from datetime import datetime
+from enum import StrEnum
+from typing import Any
+from uuid import UUID, uuid4
+
+from sqlalchemy import JSON, Column, Index, text
+from sqlalchemy.dialects.postgresql import ENUM
+from sqlmodel import Field, SQLModel
+
+from app.core.util import now
+
+
+class ChatbotMessageRoleEnum(StrEnum):
+ SYSTEM = "system"
+ USER = "user"
+ ASSISTANT = "assistant"
+
+
+class ChatbotSessionStatusEnum(StrEnum):
+ ACTIVE = "active"
+ INACTIVE = "inactive"
+
+
+class ChatbotCompletionStatusEnum(StrEnum):
+ IN_PROGRESS = "in_progress"
+ COMPLETE = "complete"
+ ABANDONED = "abandoned"
+
+
+_SESSION_STATUS_PG_ENUM = ENUM(
+ ChatbotSessionStatusEnum,
+ name="chatbotsessionstatusenum",
+ values_callable=lambda enum_cls: [member.value for member in enum_cls],
+ create_type=False,
+)
+_COMPLETION_STATUS_PG_ENUM = ENUM(
+ ChatbotCompletionStatusEnum,
+ name="chatbotcompletionstatusenum",
+ values_callable=lambda enum_cls: [member.value for member in enum_cls],
+ create_type=False,
+)
+_MESSAGE_ROLE_PG_ENUM = ENUM(
+ ChatbotMessageRoleEnum,
+ name="chatbotmessageroleenum",
+ values_callable=lambda enum_cls: [member.value for member in enum_cls],
+ create_type=False,
+)
+
+CONTACT_REF_MAX_LENGTH = 500
+CHATBOT_REF_MAX_LENGTH = 255
+ACTIVE_CHATBOT_SESSION_UNIQUE_INDEX = "uq_chatbot_session_active_contact_chatbot"
+CHATBOT_NAME_MAX_LENGTH = 255
+DEFAULT_CHATBOT_NAME = "Untitled Chatbot"
+
+
+class ChatbotSession(SQLModel, table=True):
+ __tablename__ = "chatbot_session"
+ __table_args__ = (
+ # Serves GET-latest (includes inactive rows the partial index below skips)
+ # and, via its (project_id, chatbot_ref) prefix, the generated-ref collision check.
+ Index(
+ "ix_chatbot_session_project_chatbot_contact",
+ "project_id",
+ "chatbot_ref",
+ "contact_ref",
+ ),
+ Index(
+ ACTIVE_CHATBOT_SESSION_UNIQUE_INDEX,
+ "project_id",
+ "contact_ref",
+ "chatbot_ref",
+ unique=True,
+ postgresql_where=text("status = 'active'"),
+ ),
+ )
+
+ id: UUID = Field(
+ default_factory=uuid4,
+ primary_key=True,
+ sa_column_kwargs={"comment": "Session identifier returned to the caller"},
+ )
+ name: str = Field(
+ default=DEFAULT_CHATBOT_NAME,
+ max_length=CHATBOT_NAME_MAX_LENGTH,
+ sa_column_kwargs={"comment": "Display name of the chatbot this session runs"},
+ )
+ contact_ref: str = Field(
+ max_length=CONTACT_REF_MAX_LENGTH,
+ sa_column_kwargs={
+ "comment": "Caller-side identifier of the end user (e.g. a Glific contact id); opaque to Kaapi"
+ },
+ )
+ chatbot_ref: str = Field(
+ max_length=CHATBOT_REF_MAX_LENGTH,
+ nullable=False,
+ sa_column_kwargs={
+ "comment": "Stable chatbot identifier, generated by Kaapi (LLMResponseWithPrompt-<5 hex>) on first session and sent back by the caller for later ones; at most one active session per contact_ref + chatbot_ref"
+ },
+ )
+ config_id: UUID = Field(
+ foreign_key="config.id",
+ nullable=False,
+ index=True,
+ ondelete="RESTRICT",
+ sa_column_kwargs={
+ "comment": "Saved Anthropic text config that supplies the chat model"
+ },
+ )
+ config_version: int | None = Field(
+ default=None,
+ ge=1,
+ sa_column_kwargs={
+ "comment": "Pinned config version; NULL resolves to the latest version on every turn"
+ },
+ )
+ system_prompt: str = Field(
+ sa_column_kwargs={
+ "comment": "Admin-authored flow prompt captured at session creation"
+ },
+ )
+ status: ChatbotSessionStatusEnum = Field(
+ default=ChatbotSessionStatusEnum.ACTIVE,
+ sa_column=Column(
+ _SESSION_STATUS_PG_ENUM,
+ nullable=False,
+ comment="Session in use: active, or inactive once superseded by a newer session for the same contact_ref + chatbot_ref",
+ ),
+ )
+ completion_status: ChatbotCompletionStatusEnum = Field(
+ default=ChatbotCompletionStatusEnum.IN_PROGRESS,
+ sa_column=Column(
+ _COMPLETION_STATUS_PG_ENUM,
+ nullable=False,
+ server_default=ChatbotCompletionStatusEnum.IN_PROGRESS.value,
+ comment="Field collection progress: in_progress, complete once every required field is gathered, or abandoned when superseded while in_progress",
+ ),
+ )
+ collected_fields: dict[str, Any] = Field(
+ default_factory=dict,
+ sa_column=Column(
+ JSON,
+ nullable=False,
+ comment="Flat map of field name -> value gathered from the user so far",
+ ),
+ )
+ organization_id: int = Field(
+ foreign_key="organization.id",
+ nullable=False,
+ index=True,
+ ondelete="CASCADE",
+ sa_column_kwargs={"comment": "Reference to the organization"},
+ )
+ project_id: int = Field(
+ foreign_key="project.id",
+ nullable=False,
+ index=True,
+ ondelete="CASCADE",
+ sa_column_kwargs={"comment": "Reference to the project"},
+ )
+ inserted_at: datetime = Field(
+ default_factory=now,
+ nullable=False,
+ sa_column_kwargs={"comment": "Timestamp when the session was created"},
+ )
+ updated_at: datetime = Field(
+ default_factory=now,
+ nullable=False,
+ sa_column_kwargs={
+ "comment": "Timestamp when the session was last updated",
+ "onupdate": now,
+ },
+ )
+
+
+class ChatbotSessionMessage(SQLModel, table=True):
+ __tablename__ = "chatbot_session_message"
+
+ id: UUID = Field(
+ default_factory=uuid4,
+ primary_key=True,
+ sa_column_kwargs={"comment": "Unique identifier"},
+ )
+ session_id: UUID = Field(
+ foreign_key="chatbot_session.id",
+ nullable=False,
+ index=True,
+ ondelete="CASCADE",
+ sa_column_kwargs={"comment": "Reference to the owning chatbot session"},
+ )
+ role: ChatbotMessageRoleEnum = Field(
+ sa_column=Column(
+ _MESSAGE_ROLE_PG_ENUM,
+ nullable=False,
+ comment="Speaker: user or assistant (system is reserved; the prompt lives on the session)",
+ ),
+ )
+ content: str = Field(
+ sa_column_kwargs={"comment": "Message text"},
+ )
+ inserted_at: datetime = Field(
+ default_factory=now,
+ nullable=False,
+ sa_column_kwargs={
+ "comment": "Timestamp when the message was stored; defines transcript order"
+ },
+ )
+
+
+class CreateChatbotSessionRequest(SQLModel):
+ name: str = Field(
+ default=DEFAULT_CHATBOT_NAME,
+ min_length=1,
+ max_length=CHATBOT_NAME_MAX_LENGTH,
+ description=f"Display name of the chatbot; defaults to '{DEFAULT_CHATBOT_NAME}'.",
+ )
+ config_id: UUID = Field(
+ description="Saved Kaapi config (Anthropic text completion) that supplies the model and reasoning settings.",
+ )
+ config_version: int | None = Field(
+ default=None,
+ ge=1,
+ description="Version of `config_id` to pin; omit to use the latest version on every turn.",
+ )
+ contact_ref: str = Field(
+ min_length=1,
+ max_length=CONTACT_REF_MAX_LENGTH,
+ description="Caller-side identifier of the end user this conversation is with.",
+ )
+ chatbot_ref: str | None = Field(
+ default=None,
+ min_length=1,
+ max_length=CHATBOT_REF_MAX_LENGTH,
+ description="Identifier of an existing chatbot, as returned by a previous create; supersedes this contact's active session for that chatbot. Omit to create a new chatbot with a generated ref.",
+ )
+ system_prompt: str = Field(
+ min_length=1,
+ description="Admin-authored flow prompt (goal, fields to collect, rules); stored for the session's lifetime.",
+ )
+
+
+class CreateChatbotSessionResponse(SQLModel):
+ session_id: UUID
+ chatbot_ref: str
+
+
+class ChatbotSessionSummary(SQLModel):
+ session_id: UUID
+ name: str
+ contact_ref: str
+ chatbot_ref: str
+ system_prompt: str
+ status: ChatbotSessionStatusEnum
+ completion_status: ChatbotCompletionStatusEnum
+ collected_fields: dict[str, Any]
+ config_id: UUID
+ config_version: int | None
+ inserted_at: datetime
+ updated_at: datetime
+
+
+class SendChatbotSessionMessageRequest(SQLModel):
+ message: str | None = Field(
+ default=None,
+ min_length=1,
+ description="The new user message; omit only on the first call to get the opening greeting.",
+ )
+ webhook_url: str = Field(
+ min_length=1,
+ description="HTTPS URL the bot reply is POSTed to once the turn completes.",
+ )
+
+
+class SendChatbotSessionMessageResponse(SQLModel):
+ status: str = "queued"
diff --git a/backend/app/services/chatbot/agents/__init__.py b/backend/app/services/chatbot/agents/__init__.py
new file mode 100644
index 000000000..e69de29bb
diff --git a/backend/app/services/chatbot/agents/onboarding/__init__.py b/backend/app/services/chatbot/agents/onboarding/__init__.py
new file mode 100644
index 000000000..e69de29bb
diff --git a/backend/app/services/chatbot/agents/onboarding/graph.py b/backend/app/services/chatbot/agents/onboarding/graph.py
new file mode 100644
index 000000000..2c1c69893
--- /dev/null
+++ b/backend/app/services/chatbot/agents/onboarding/graph.py
@@ -0,0 +1,235 @@
+"""Onboarding turn: extract the flow's fields, then reply -- two LangGraph nodes over a LangChain chat model."""
+
+import asyncio
+import json
+from typing import Any
+
+import anthropic
+from langchain_core.exceptions import OutputParserException
+from langchain_core.language_models import LanguageModelInput
+from langchain_core.language_models.chat_models import BaseChatModel
+from langchain_core.messages import BaseMessage, SystemMessage
+from langchain_core.runnables import Runnable
+from langgraph.graph import END, START, StateGraph
+from langgraph.graph.state import CompiledStateGraph
+from pydantic import BaseModel, ValidationError
+
+from app.services.chatbot.agents.onboarding.prompts import (
+ EXTRACTION_FLOW_PROMPT_TEMPLATE,
+ EXTRACTION_INSTRUCTION,
+ EXTRACTION_METHOD,
+ EXTRACTION_PRIOR_FIELDS_TEMPLATE,
+ PROGRESS_COLLECTED_TEMPLATE,
+ PROGRESS_COMPLETE_NOTE,
+ PROGRESS_MISSING_TEMPLATE,
+ PROGRESS_NOTE_PREFIX,
+)
+from app.services.chatbot.agents.onboarding.types import (
+ FieldExtraction,
+ OnboardingState,
+)
+from app.services.chatbot.exceptions import ChatbotInputError, ChatbotProviderError
+from app.services.chatbot.history import (
+ has_user_turn,
+ insert_after_leading_system,
+ summarize_if_needed,
+ to_langchain_messages,
+ to_message_dicts,
+)
+from app.services.chatbot.types import ChatbotMessageDict, ChatbotTurnResult
+from app.services.chatbot.utils import ChatbotModelSettings, get_chat_model
+
+ExtractionModel = Runnable[LanguageModelInput, dict | BaseModel]
+
+EXTRACT_FIELDS_NODE = "extract_fields_node"
+CHATBOT_NODE = "chatbot_node"
+
+
+def _format_fields(fields: dict[str, Any]) -> str:
+ return json.dumps(fields, ensure_ascii=False, default=str)
+
+
+def _build_extraction_messages(
+ *,
+ flow_prompt: str,
+ prior_fields: dict[str, Any],
+ conversation_view: list[BaseMessage],
+) -> list[BaseMessage]:
+ instruction = (
+ EXTRACTION_INSTRUCTION
+ + EXTRACTION_FLOW_PROMPT_TEMPLATE.format(flow_prompt=flow_prompt)
+ + EXTRACTION_PRIOR_FIELDS_TEMPLATE.format(
+ prior_fields=_format_fields(prior_fields)
+ )
+ )
+ # The view's own first message is the flow prompt, already embedded above.
+ return [SystemMessage(content=instruction), *conversation_view[1:]]
+
+
+def _build_progress_note(state: OnboardingState) -> SystemMessage | None:
+ if "is_complete" not in state:
+ return None
+
+ note = ""
+ collected = state["collected_fields"]
+ if collected:
+ note += PROGRESS_COLLECTED_TEMPLATE.format(collected=_format_fields(collected))
+ missing = state.get("missing_fields", [])
+ if state["is_complete"]:
+ note += PROGRESS_COMPLETE_NOTE
+ elif missing:
+ note += PROGRESS_MISSING_TEMPLATE.format(missing=", ".join(missing))
+ if not note:
+ return None
+ return SystemMessage(content=f"{PROGRESS_NOTE_PREFIX}{note.strip()}")
+
+
+def _invoke_extraction(
+ extraction_model: ExtractionModel,
+ messages: list[BaseMessage],
+) -> FieldExtraction:
+ try:
+ extraction = extraction_model.invoke(messages)
+ except (OutputParserException, ValidationError) as e:
+ error_message = (
+ "[ANTHROPIC] Field extraction returned malformed structured output — "
+ f"retry the turn. If persistent, contact Kaapi. (code: {type(e).__name__})"
+ )
+ raise ChatbotProviderError(error_message) from e
+
+ if not isinstance(extraction, FieldExtraction):
+ error_message = (
+ "[ANTHROPIC] Field extraction returned an unexpected output shape — retry "
+ "the turn. If persistent, contact Kaapi. (code: UnexpectedOutputType)"
+ )
+ raise ChatbotProviderError(error_message)
+ return extraction
+
+
+def build_onboarding_graph(
+ chat_model: BaseChatModel,
+ extraction_model: ExtractionModel,
+ *,
+ flow_prompt: str,
+ history_token_limit: int,
+) -> CompiledStateGraph:
+ """extract_fields_node -> chatbot_node; both models are fixed for the graph's lifetime."""
+
+ def extract_fields_node(state: OnboardingState) -> dict[str, Any]:
+ if not has_user_turn(state["messages"]):
+ return {}
+
+ conversation_view = summarize_if_needed(
+ chat_model, state["messages"], history_token_limit=history_token_limit
+ )
+ prior_fields = state["collected_fields"]
+ extraction = _invoke_extraction(
+ extraction_model,
+ _build_extraction_messages(
+ flow_prompt=flow_prompt,
+ prior_fields=prior_fields,
+ conversation_view=conversation_view,
+ ),
+ )
+ extracted = {field.name: field.value for field in extraction.collected_fields}
+ merged_fields = {**prior_fields, **extracted}
+ is_complete = extraction.is_complete and not extraction.missing_fields
+ return {
+ "context_messages": conversation_view,
+ "collected_fields": merged_fields,
+ "missing_fields": extraction.missing_fields,
+ "is_complete": is_complete,
+ }
+
+ def chatbot_node(state: OnboardingState) -> dict[str, list[BaseMessage]]:
+ messages = state.get("context_messages")
+ if messages is None:
+ messages = summarize_if_needed(
+ chat_model, state["messages"], history_token_limit=history_token_limit
+ )
+ progress_note = _build_progress_note(state)
+ if progress_note is not None:
+ messages = insert_after_leading_system(messages, progress_note)
+ response = chat_model.invoke(messages)
+ return {"messages": [response]}
+
+ graph = StateGraph(OnboardingState)
+ graph.add_node(EXTRACT_FIELDS_NODE, extract_fields_node)
+ graph.add_node(CHATBOT_NODE, chatbot_node)
+ graph.add_edge(START, EXTRACT_FIELDS_NODE)
+ graph.add_edge(EXTRACT_FIELDS_NODE, CHATBOT_NODE)
+ graph.add_edge(CHATBOT_NODE, END)
+ return graph.compile()
+
+
+def _get_extraction_model(chat_model: BaseChatModel) -> ExtractionModel:
+ return chat_model.with_structured_output(FieldExtraction, method=EXTRACTION_METHOD)
+
+
+def _to_provider_error(error: Exception, *, model: str) -> ChatbotProviderError:
+ if isinstance(error, anthropic.APITimeoutError):
+ return ChatbotProviderError(
+ "[KAAPI] Request timed out — retry smaller. If persistent, contact Kaapi. "
+ "(code: APITimeoutError)"
+ )
+ if isinstance(error, anthropic.APIConnectionError):
+ return ChatbotProviderError(
+ "[KAAPI] Network/DNS issue reaching provider — check connectivity. "
+ "If persistent, contact Kaapi. (code: APIConnectionError)"
+ )
+ if isinstance(error, anthropic.APIStatusError):
+ return ChatbotProviderError(
+ f"[ANTHROPIC] Chat model call failed: {error.message} "
+ f"(code: {error.status_code}, request_id: {error.request_id})"
+ )
+ return ChatbotProviderError(
+ f"[KAAPI] Unsupported model configuration for '{model}': {error} "
+ "— update the config's model, thinking, or effort. (code: ValueError)"
+ )
+
+
+async def run_chatbot_turn(
+ *,
+ system_prompt: str,
+ history: list[ChatbotMessageDict],
+ user_message: str | None,
+ model_settings: ChatbotModelSettings,
+ collected_fields: dict[str, Any] | None = None,
+) -> ChatbotTurnResult:
+ """Run one stateless turn: update the collected fields, then reply."""
+ if user_message is None and history:
+ raise ChatbotInputError(
+ "[KAAPI] `message` is required once `history` is non-empty; omit it only "
+ "on the first call to get the opening greeting."
+ )
+
+ messages = to_langchain_messages(
+ system_prompt=system_prompt, history=history, user_message=user_message
+ )
+ prior_fields = dict(collected_fields) if collected_fields else {}
+
+ initial_state: OnboardingState = {
+ "messages": messages,
+ "collected_fields": prior_fields,
+ }
+ try:
+ chat_model = get_chat_model(model_settings)
+ graph = build_onboarding_graph(
+ chat_model,
+ _get_extraction_model(chat_model),
+ flow_prompt=system_prompt,
+ history_token_limit=model_settings.history_token_limit,
+ )
+ # ChatAnthropic.invoke is sync; keep it off the event loop.
+ result = await asyncio.to_thread(graph.invoke, initial_state)
+ except (anthropic.APIConnectionError, anthropic.APIStatusError, ValueError) as e:
+ raise _to_provider_error(e, model=model_settings.model) from e
+
+ transcript = to_message_dicts(
+ system_prompt=system_prompt, messages=result["messages"]
+ )
+ return ChatbotTurnResult(
+ transcript=transcript,
+ collected_fields=result["collected_fields"],
+ is_complete=result.get("is_complete", False),
+ )
diff --git a/backend/app/services/chatbot/agents/onboarding/prompts.py b/backend/app/services/chatbot/agents/onboarding/prompts.py
new file mode 100644
index 000000000..b483cbe1d
--- /dev/null
+++ b/backend/app/services/chatbot/agents/onboarding/prompts.py
@@ -0,0 +1,29 @@
+EXTRACTION_METHOD = "json_schema"
+
+EXTRACTION_INSTRUCTION = (
+ "You extract data from a chatbot conversation. You do not talk to the user.\n"
+ "The admin flow prompt below defines the goal, the fields to collect, and the rules.\n"
+ "1. Identify every field the flow prompt asks to collect; name each in snake_case. "
+ "Treat every field as required unless the flow prompt explicitly marks it optional.\n"
+ "2. collected_fields: every field whose value the user has clearly provided in the "
+ "conversation, including those in the previously collected map. Reuse the exact "
+ "keys of the previously collected map; change a value only if the user corrected it.\n"
+ "3. A value counts as collected only once every rule the flow prompt sets for that "
+ "field is met. For example, if the flow prompt says to confirm or verify a value, "
+ "include it only after the user has confirmed it; until then leave it out of "
+ "collected_fields and keep the field in missing_fields.\n"
+ "4. Never invent, guess, or infer a value the user did not give.\n"
+ "5. missing_fields: the required fields not yet collected under these rules.\n"
+ "6. is_complete: true only when no required field is missing."
+)
+EXTRACTION_FLOW_PROMPT_TEMPLATE = "\n\n\n{flow_prompt}\n"
+EXTRACTION_PRIOR_FIELDS_TEMPLATE = (
+ "\n\n\n{prior_fields}\n"
+)
+
+PROGRESS_NOTE_PREFIX = "[Field collection progress] "
+PROGRESS_COLLECTED_TEMPLATE = (
+ "Already collected (do not ask for these again): {collected}. "
+)
+PROGRESS_MISSING_TEMPLATE = "Still missing: {missing}. Ask only for the missing fields."
+PROGRESS_COMPLETE_NOTE = "Every required field is collected; confirm and wrap up as the flow prompt describes."
diff --git a/backend/app/services/chatbot/agents/onboarding/types.py b/backend/app/services/chatbot/agents/onboarding/types.py
new file mode 100644
index 000000000..850e4d958
--- /dev/null
+++ b/backend/app/services/chatbot/agents/onboarding/types.py
@@ -0,0 +1,34 @@
+from typing import Annotated, Any, NotRequired, TypedDict
+
+from langchain_core.messages import BaseMessage
+from langgraph.graph.message import add_messages
+from pydantic import BaseModel, Field
+
+
+class OnboardingState(TypedDict):
+ messages: Annotated[list[BaseMessage], add_messages]
+ context_messages: NotRequired[list[BaseMessage]]
+ collected_fields: dict[str, Any]
+ missing_fields: NotRequired[list[str]]
+ is_complete: NotRequired[bool]
+
+
+class ExtractedField(BaseModel):
+ name: str = Field(description="snake_case field name.")
+ value: str = Field(description="Value the user clearly provided; never guessed.")
+
+
+class FieldExtraction(BaseModel):
+ """Fields the admin's flow prompt asks for, as answered so far by the user."""
+
+ collected_fields: list[ExtractedField] = Field(
+ default_factory=list,
+ description="Every field the user has clearly provided, one entry per field.",
+ )
+ missing_fields: list[str] = Field(
+ default_factory=list,
+ description="snake_case names of required fields the user has not answered yet.",
+ )
+ is_complete: bool = Field(
+ description="True only when no required field is missing.",
+ )
diff --git a/backend/app/services/chatbot/chatbot_ref.py b/backend/app/services/chatbot/chatbot_ref.py
new file mode 100644
index 000000000..97cbaaa7b
--- /dev/null
+++ b/backend/app/services/chatbot/chatbot_ref.py
@@ -0,0 +1,37 @@
+import logging
+import secrets
+
+from sqlmodel import Session
+
+from app.crud.chatbot import chatbot_ref_exists
+from app.services.chatbot.exceptions import ChatbotRefGenerationError
+
+logger = logging.getLogger(__name__)
+
+CHATBOT_REF_PREFIX = "LLMResponseWithPrompt-"
+CHATBOT_REF_SUFFIX_LENGTH = 5
+HEX_BASE = 16
+CHATBOT_REF_MAX_ATTEMPTS = 5
+
+
+def _random_chatbot_ref() -> str:
+ suffix_value = secrets.randbelow(HEX_BASE**CHATBOT_REF_SUFFIX_LENGTH)
+ return f"{CHATBOT_REF_PREFIX}{suffix_value:0{CHATBOT_REF_SUFFIX_LENGTH}x}"
+
+
+def generate_chatbot_ref(session: Session, *, project_id: int) -> str:
+ """Return a chatbot_ref not yet used by any session in the project."""
+ for _attempt in range(CHATBOT_REF_MAX_ATTEMPTS):
+ candidate = _random_chatbot_ref()
+ if not chatbot_ref_exists(
+ session, project_id=project_id, chatbot_ref=candidate
+ ):
+ return candidate
+
+ error_message = (
+ f"[KAAPI] Could not generate an unused chatbot_ref after "
+ f"{CHATBOT_REF_MAX_ATTEMPTS} attempts; retry, or pass an existing chatbot_ref. "
+ f"If this persists, contact Kaapi. (code: ChatbotRefGenerationError)"
+ )
+ logger.error(f"[generate_chatbot_ref] {error_message} | project_id: {project_id}")
+ raise ChatbotRefGenerationError(error_message)
diff --git a/backend/app/services/chatbot/config.py b/backend/app/services/chatbot/config.py
new file mode 100644
index 000000000..0e4268832
--- /dev/null
+++ b/backend/app/services/chatbot/config.py
@@ -0,0 +1,107 @@
+from typing import get_args
+from uuid import UUID
+
+from fastapi import HTTPException
+from pydantic import ValidationError
+from sqlmodel import Session
+
+from app.crud.config import ConfigVersionCrud
+from app.models import ConfigVersion
+from app.models.llm.constants import Provider
+from app.models.llm.request import ConfigBlob, KaapiTextCompletionConfig
+from app.services.chatbot.exceptions import ChatbotInputError
+from app.services.chatbot.utils import (
+ DEFAULT_HISTORY_TOKEN_LIMIT,
+ DEFAULT_MAX_OUTPUT_TOKENS,
+ AnthropicEffort,
+ ChatbotModelSettings,
+ default_thinking,
+)
+
+_ANTHROPIC_EFFORT_LEVELS: tuple[AnthropicEffort, ...] = get_args(AnthropicEffort)
+
+
+def _get_config_version(
+ *, session: Session, project_id: int, config_id: UUID, config_version: int | None
+) -> ConfigVersion:
+ version_crud = ConfigVersionCrud(
+ session=session, config_id=config_id, project_id=project_id
+ )
+ if config_version is not None:
+ return version_crud.exists_or_raise(version_number=config_version)
+
+ latest = version_crud.read_latest()
+ if latest is None:
+ raise HTTPException(
+ status_code=404,
+ detail=f"No version found for config '{config_id}'",
+ )
+ return latest
+
+
+def _to_anthropic_effort(effort: str | None) -> AnthropicEffort | None:
+ if effort is None:
+ return None
+ for level in _ANTHROPIC_EFFORT_LEVELS:
+ if level == effort:
+ return level
+ raise ChatbotInputError(
+ f"[KAAPI] Config param 'effort' value '{effort}' is not an Anthropic effort "
+ f"level ({', '.join(_ANTHROPIC_EFFORT_LEVELS)}); update the config."
+ )
+
+
+def resolve_chatbot_model_settings(
+ *,
+ session: Session,
+ project_id: int,
+ config_id: UUID,
+ config_version: int | None,
+ max_tokens: int | None,
+ history_token_limit: int | None,
+) -> ChatbotModelSettings:
+ """Turn a saved config (+ request overrides) into chat-model settings."""
+ version_row = _get_config_version(
+ session=session,
+ project_id=project_id,
+ config_id=config_id,
+ config_version=config_version,
+ )
+
+ try:
+ blob = ConfigBlob.model_validate(version_row.config_blob)
+ except ValidationError as e:
+ raise ChatbotInputError(
+ f"[KAAPI] Stored configuration blob is invalid: {e}"
+ ) from e
+
+ completion = blob.completion
+ if (
+ not isinstance(completion, KaapiTextCompletionConfig)
+ or completion.provider != Provider.ANTHROPIC
+ ):
+ raise ChatbotInputError(
+ "[KAAPI] Chatbot only supports configs with completion provider "
+ f"'{Provider.ANTHROPIC.value}' and type 'text'; got provider "
+ f"'{completion.provider}', type '{completion.type}'."
+ )
+
+ params = completion.params
+ if not params.model:
+ raise ChatbotInputError(
+ "[KAAPI] Config is missing completion.params.model; set a model on the config."
+ )
+
+ thinking = params.thinking if params.thinking is not None else default_thinking()
+ model_settings = ChatbotModelSettings(
+ model=params.model,
+ max_tokens=max_tokens if max_tokens is not None else DEFAULT_MAX_OUTPUT_TOKENS,
+ reasoning_effort=_to_anthropic_effort(params.effort),
+ thinking=thinking,
+ history_token_limit=(
+ history_token_limit
+ if history_token_limit is not None
+ else DEFAULT_HISTORY_TOKEN_LIMIT
+ ),
+ )
+ return model_settings
diff --git a/backend/app/services/chatbot/exceptions.py b/backend/app/services/chatbot/exceptions.py
new file mode 100644
index 000000000..2239f1a16
--- /dev/null
+++ b/backend/app/services/chatbot/exceptions.py
@@ -0,0 +1,19 @@
+CONCURRENT_SESSION_CONFLICT_MESSAGE = (
+ "A concurrent session was just created for this contact and chatbot; retry"
+)
+
+
+class ChatbotInputError(ValueError):
+ """The turn request can't produce a valid model call (caller's fault)."""
+
+
+class ChatbotRefGenerationError(Exception):
+ """No unused chatbot_ref could be generated for the project."""
+
+
+class ChatbotProviderError(Exception):
+ """The chat-model provider failed or was unreachable."""
+
+
+class ChatbotSessionConflictError(Exception):
+ """Another active session for the same contact + chatbot was committed concurrently."""
diff --git a/backend/app/services/chatbot/history.py b/backend/app/services/chatbot/history.py
new file mode 100644
index 000000000..4efbdbe1e
--- /dev/null
+++ b/backend/app/services/chatbot/history.py
@@ -0,0 +1,108 @@
+"""Conversation-history plumbing shared by every chatbot agent graph."""
+
+from langchain_core.language_models.chat_models import BaseChatModel
+from langchain_core.messages import AIMessage, BaseMessage, HumanMessage, SystemMessage
+
+from app.models.chatbot import ChatbotMessageRoleEnum
+from app.services.chatbot.exceptions import ChatbotInputError
+from app.services.chatbot.types import ChatbotMessageDict
+from app.services.chatbot.utils import FLOW_KEEP_RECENT_MESSAGES
+
+SUMMARY_NOTE_PREFIX = "[Earlier conversation summary] "
+SUMMARIZE_INSTRUCTION = (
+ "Summarize the conversation so far in 2-3 sentences. Keep every fact the "
+ "user has already given -- this note replaces the original messages."
+)
+
+KICKOFF_MESSAGE_ID = "chatbot-kickoff"
+KICKOFF_MESSAGE_CONTENT = "Begin the conversation."
+
+
+def summarize_if_needed(
+ chat_model: BaseChatModel,
+ messages: list[BaseMessage],
+ *,
+ history_token_limit: int,
+) -> list[BaseMessage]:
+ """Trim the view sent to the model once history crosses the token budget."""
+ if len(messages) <= FLOW_KEEP_RECENT_MESSAGES + 1: # +1 for the system message
+ return messages
+ if chat_model.get_num_tokens_from_messages(messages) <= history_token_limit:
+ return messages
+
+ system_message, *rest = messages
+ to_summarize, recent = (
+ rest[:-FLOW_KEEP_RECENT_MESSAGES],
+ rest[-FLOW_KEEP_RECENT_MESSAGES:],
+ )
+ while recent and to_summarize and not isinstance(recent[0], HumanMessage):
+ recent.insert(0, to_summarize.pop())
+ if not to_summarize:
+ return messages
+
+ summary = chat_model.invoke(
+ [SystemMessage(content=SUMMARIZE_INSTRUCTION), *to_summarize]
+ )
+ summary_note = SystemMessage(content=f"{SUMMARY_NOTE_PREFIX}{summary.text}")
+ return [system_message, summary_note, *recent]
+
+
+def has_user_turn(messages: list[BaseMessage]) -> bool:
+ for message in messages:
+ if isinstance(message, HumanMessage) and message.id != KICKOFF_MESSAGE_ID:
+ return True
+ return False
+
+
+def insert_after_leading_system(
+ messages: list[BaseMessage], note: SystemMessage
+) -> list[BaseMessage]:
+ # Adjacent system messages merge into Anthropic's top-level `system`; a
+ # trailing one is rejected as "non-consecutive" on pre-Opus-5 models.
+ insert_at = 0
+ while insert_at < len(messages) and isinstance(messages[insert_at], SystemMessage):
+ insert_at += 1
+ return [*messages[:insert_at], note, *messages[insert_at:]]
+
+
+def to_langchain_messages(
+ *, system_prompt: str, history: list[ChatbotMessageDict], user_message: str | None
+) -> list[BaseMessage]:
+ conversation: list[BaseMessage] = []
+ for entry in history:
+ role = entry["role"]
+ content = entry["content"]
+ if role == ChatbotMessageRoleEnum.USER:
+ conversation.append(HumanMessage(content=content))
+ elif role == ChatbotMessageRoleEnum.ASSISTANT:
+ conversation.append(AIMessage(content=content))
+ elif role != ChatbotMessageRoleEnum.SYSTEM:
+ raise ChatbotInputError(f"Unsupported message role: {role}")
+
+ if user_message is not None:
+ conversation.append(HumanMessage(content=user_message))
+
+ if not conversation or not isinstance(conversation[0], HumanMessage):
+ kickoff = HumanMessage(content=KICKOFF_MESSAGE_CONTENT, id=KICKOFF_MESSAGE_ID)
+ conversation.insert(0, kickoff)
+
+ return [SystemMessage(content=system_prompt), *conversation]
+
+
+def to_message_dicts(
+ *, system_prompt: str, messages: list[BaseMessage]
+) -> list[ChatbotMessageDict]:
+ transcript: list[ChatbotMessageDict] = [
+ {"role": ChatbotMessageRoleEnum.SYSTEM.value, "content": system_prompt}
+ ]
+ for message in messages:
+ if message.id == KICKOFF_MESSAGE_ID:
+ continue
+ if isinstance(message, HumanMessage):
+ role = ChatbotMessageRoleEnum.USER
+ elif isinstance(message, AIMessage):
+ role = ChatbotMessageRoleEnum.ASSISTANT
+ else:
+ continue
+ transcript.append({"role": role.value, "content": message.text})
+ return transcript
diff --git a/backend/app/services/chatbot/session.py b/backend/app/services/chatbot/session.py
new file mode 100644
index 000000000..e142ad8d4
--- /dev/null
+++ b/backend/app/services/chatbot/session.py
@@ -0,0 +1,189 @@
+import asyncio
+from uuid import UUID
+
+from fastapi import HTTPException
+from sqlmodel import Session
+
+from app.core.db import engine
+from app.crud.chatbot import (
+ create_chatbot_session_message,
+ get_chatbot_session,
+ list_chatbot_session_messages,
+ update_chatbot_session_progress,
+)
+from app.models import (
+ ChatbotMessageRoleEnum,
+ ChatbotSessionMessage,
+ ChatbotSessionStatusEnum,
+)
+from app.services.chatbot.agents.onboarding.graph import run_chatbot_turn
+from app.services.chatbot.config import resolve_chatbot_model_settings
+from app.services.chatbot.exceptions import ChatbotInputError, ChatbotProviderError
+from app.services.chatbot.types import ChatbotMessageDict
+from app.services.chatbot.utils import ChatbotModelSettings
+from app.utils import APIResponse, get_webhook_secret, send_callback
+
+SUPERSEDED_SESSION_ERROR = (
+ "[KAAPI] Chatbot session was superseded by a newer session; start a new session."
+)
+
+
+def _split_pending_turn(
+ stored_messages: list[ChatbotSessionMessage],
+) -> tuple[list[ChatbotMessageDict], str | None]:
+ """Split the stored transcript into (prior history, pending user message)."""
+ history: list[ChatbotMessageDict] = []
+ for stored in stored_messages:
+ # The system prompt lives on the session row and is passed separately.
+ if stored.role == ChatbotMessageRoleEnum.SYSTEM:
+ continue
+ history.append({"role": stored.role.value, "content": stored.content})
+
+ if not history:
+ return history, None
+ if history[-1]["role"] != ChatbotMessageRoleEnum.USER:
+ # No pending user turn; run_chatbot_turn rejects this with ChatbotInputError.
+ return history, None
+ pending = history.pop()
+ return history, pending["content"]
+
+
+def _extract_reply(transcript: list[ChatbotMessageDict]) -> str:
+ for entry in reversed(transcript):
+ if entry["role"] == ChatbotMessageRoleEnum.ASSISTANT:
+ return entry["content"]
+ raise ChatbotInputError("[KAAPI] Chat model returned no assistant reply.")
+
+
+def _send_failure_webhook(
+ *,
+ session_id: UUID,
+ webhook_url: str,
+ webhook_secret: str | None,
+ error: str,
+) -> None:
+ envelope = APIResponse.failure_response(
+ error=error, data={"session_id": str(session_id)}
+ )
+ send_callback(webhook_url, envelope.model_dump(exclude_none=True), webhook_secret)
+ return
+
+
+def process_chatbot_session_message(
+ *,
+ session_id: UUID,
+ organization_id: int,
+ project_id: int,
+ webhook_url: str,
+) -> None:
+ """Run the pending chatbot turn for a session and POST the reply to `webhook_url`."""
+ webhook_secret = get_webhook_secret(project_id, organization_id)
+
+ # The DB session is closed before the LLM call so a slow provider doesn't
+ # pin a pooled connection for the whole turn.
+ with Session(engine) as session:
+ chatbot_session = get_chatbot_session(
+ session,
+ session_id=session_id,
+ organization_id=organization_id,
+ project_id=project_id,
+ )
+ if chatbot_session is None:
+ return
+ # The turn may have been queued before a newer session superseded this one.
+ if chatbot_session.status == ChatbotSessionStatusEnum.INACTIVE:
+ _send_failure_webhook(
+ session_id=session_id,
+ webhook_url=webhook_url,
+ webhook_secret=webhook_secret,
+ error=SUPERSEDED_SESSION_ERROR,
+ )
+ return
+
+ stored_messages = list_chatbot_session_messages(session, session_id=session_id)
+ if (
+ stored_messages
+ and stored_messages[-1].role == ChatbotMessageRoleEnum.ASSISTANT
+ ):
+ return
+
+ system_prompt = chatbot_session.system_prompt
+ chatbot_ref = chatbot_session.chatbot_ref
+ session_status = chatbot_session.status.value
+ collected_fields = dict(chatbot_session.collected_fields)
+
+ try:
+ model_settings: ChatbotModelSettings = resolve_chatbot_model_settings(
+ session=session,
+ project_id=project_id,
+ config_id=chatbot_session.config_id,
+ config_version=chatbot_session.config_version,
+ max_tokens=None,
+ history_token_limit=None,
+ )
+ except HTTPException as e:
+ _send_failure_webhook(
+ session_id=session_id,
+ webhook_url=webhook_url,
+ webhook_secret=webhook_secret,
+ error=str(e.detail),
+ )
+ return
+ except ChatbotInputError as e:
+ _send_failure_webhook(
+ session_id=session_id,
+ webhook_url=webhook_url,
+ webhook_secret=webhook_secret,
+ error=str(e),
+ )
+ return
+
+ history, user_message = _split_pending_turn(stored_messages)
+
+ try:
+ turn_result = asyncio.run(
+ run_chatbot_turn(
+ system_prompt=system_prompt,
+ history=history,
+ user_message=user_message,
+ model_settings=model_settings,
+ collected_fields=collected_fields,
+ )
+ )
+ reply = _extract_reply(turn_result.transcript)
+ except (ChatbotInputError, ChatbotProviderError) as e:
+ _send_failure_webhook(
+ session_id=session_id,
+ webhook_url=webhook_url,
+ webhook_secret=webhook_secret,
+ error=str(e),
+ )
+ return
+
+ completion_status = turn_result.completion_status
+ with Session(engine) as session:
+ create_chatbot_session_message(
+ session,
+ session_id=session_id,
+ role=ChatbotMessageRoleEnum.ASSISTANT,
+ content=reply,
+ )
+ update_chatbot_session_progress(
+ session,
+ session_id=session_id,
+ collected_fields=turn_result.collected_fields,
+ completion_status=completion_status,
+ )
+
+ envelope = APIResponse.success_response(
+ data={
+ "session_id": str(session_id),
+ "chatbot_ref": chatbot_ref,
+ "reply": reply,
+ "status": session_status,
+ "completion_status": completion_status.value,
+ "collected_fields": turn_result.collected_fields,
+ }
+ )
+ send_callback(webhook_url, envelope.model_dump(exclude_none=True), webhook_secret)
+ return
diff --git a/backend/app/services/chatbot/types.py b/backend/app/services/chatbot/types.py
new file mode 100644
index 000000000..2333353e2
--- /dev/null
+++ b/backend/app/services/chatbot/types.py
@@ -0,0 +1,19 @@
+from dataclasses import dataclass
+from typing import Any
+
+from app.models.chatbot import ChatbotCompletionStatusEnum
+
+ChatbotMessageDict = dict[str, str]
+
+
+@dataclass(frozen=True)
+class ChatbotTurnResult:
+ transcript: list[ChatbotMessageDict]
+ collected_fields: dict[str, Any]
+ is_complete: bool
+
+ @property
+ def completion_status(self) -> ChatbotCompletionStatusEnum:
+ if self.is_complete:
+ return ChatbotCompletionStatusEnum.COMPLETE
+ return ChatbotCompletionStatusEnum.IN_PROGRESS
diff --git a/backend/app/services/chatbot/utils.py b/backend/app/services/chatbot/utils.py
new file mode 100644
index 000000000..d4831b46f
--- /dev/null
+++ b/backend/app/services/chatbot/utils.py
@@ -0,0 +1,48 @@
+"""Model/runtime settings for the v0 LangGraph + LangChain chatbot node."""
+
+from dataclasses import dataclass, field
+from typing import Any, Literal
+
+from langchain_anthropic import ChatAnthropic
+
+from app.core.config import settings
+
+AnthropicEffort = Literal["low", "medium", "high", "xhigh", "max"]
+
+DEFAULT_MAX_OUTPUT_TOKENS = 1024
+DEFAULT_THINKING: dict[str, Any] = {"type": "adaptive"}
+
+DEFAULT_HISTORY_TOKEN_LIMIT = 4000
+FLOW_KEEP_RECENT_MESSAGES = 6
+
+
+def default_thinking() -> dict[str, Any]:
+ return dict(DEFAULT_THINKING)
+
+
+@dataclass(frozen=True)
+class ChatbotModelSettings:
+ model: str
+ max_tokens: int = DEFAULT_MAX_OUTPUT_TOKENS
+ reasoning_effort: AnthropicEffort | None = None
+ thinking: dict[str, Any] = field(default_factory=default_thinking)
+ history_token_limit: int = DEFAULT_HISTORY_TOKEN_LIMIT
+
+
+def get_chat_model(model_settings: ChatbotModelSettings) -> ChatAnthropic:
+ """LangChain's provider abstraction, so swapping providers later is a
+ config change here, not a rewrite of the node.
+ """
+ if not settings.ANTHROPIC_API_KEY:
+ raise RuntimeError(
+ "[get_chat_model] ANTHROPIC_API_KEY is not set; export it or set it in .env"
+ )
+ kwargs: dict[str, Any] = {
+ "model": model_settings.model,
+ "max_tokens": model_settings.max_tokens,
+ "thinking": model_settings.thinking,
+ "anthropic_api_key": settings.ANTHROPIC_API_KEY,
+ }
+ if model_settings.reasoning_effort is not None:
+ kwargs["reasoning_effort"] = model_settings.reasoning_effort
+ return ChatAnthropic(**kwargs)
diff --git a/backend/app/tests/api/routes/chatbot/__init__.py b/backend/app/tests/api/routes/chatbot/__init__.py
new file mode 100644
index 000000000..e69de29bb
diff --git a/backend/app/tests/api/routes/chatbot/conftest.py b/backend/app/tests/api/routes/chatbot/conftest.py
new file mode 100644
index 000000000..8192a6b95
--- /dev/null
+++ b/backend/app/tests/api/routes/chatbot/conftest.py
@@ -0,0 +1,28 @@
+import pytest
+from sqlmodel import Session
+
+from app.core.feature_flags import FeatureFlag
+from app.crud.feature_flag import (
+ create_feature_flag,
+ get_feature_flag,
+ update_feature_flag,
+)
+from app.tests.utils.auth import TestAuthContext
+
+
+def set_chatbot_flag(db: Session, auth: TestAuthContext, *, enabled: bool) -> None:
+ scope = {
+ "session": db,
+ "key": FeatureFlag.CHATBOT.value,
+ "organization_id": auth.organization_id,
+ "project_id": auth.project_id,
+ }
+ if get_feature_flag(**scope) is None:
+ create_feature_flag(**scope, enabled=enabled)
+ else:
+ update_feature_flag(**scope, enabled=enabled)
+
+
+@pytest.fixture(autouse=True)
+def chatbot_feature_enabled(db: Session, user_api_key: TestAuthContext) -> None:
+ set_chatbot_flag(db, user_api_key, enabled=True)
diff --git a/backend/app/tests/api/routes/chatbot/test_feature_flag.py b/backend/app/tests/api/routes/chatbot/test_feature_flag.py
new file mode 100644
index 000000000..747d0f2b7
--- /dev/null
+++ b/backend/app/tests/api/routes/chatbot/test_feature_flag.py
@@ -0,0 +1,42 @@
+from uuid import UUID
+
+import pytest
+from fastapi.testclient import TestClient
+from sqlmodel import Session
+
+from app.core.config import settings
+from app.tests.api.routes.chatbot.conftest import set_chatbot_flag
+from app.tests.utils.auth import TestAuthContext
+
+CHATBOT_URL = f"{settings.API_V1_STR}/chatbot"
+UNKNOWN_SESSION_ID = UUID("00000000-0000-0000-0000-000000000001")
+
+
+@pytest.mark.parametrize(
+ ("method", "path", "kwargs"),
+ [
+ ("post", "/sessions", {"json": {}}),
+ ("get", "/sessions", {"params": {"contact_ref": "c", "chatbot_ref": "b"}}),
+ ("post", f"/sessions/{UNKNOWN_SESSION_ID}/message", {"json": {}}),
+ ],
+ ids=["create_session", "get_latest_session", "send_message"],
+)
+def test_chatbot_routes_return_403_when_flag_disabled(
+ client: TestClient,
+ db: Session,
+ user_api_key: TestAuthContext,
+ method: str,
+ path: str,
+ kwargs: dict,
+) -> None:
+ set_chatbot_flag(db, user_api_key, enabled=False)
+
+ resp = client.request(
+ method,
+ f"{CHATBOT_URL}{path}",
+ headers={"X-API-KEY": user_api_key.key},
+ **kwargs,
+ )
+
+ assert resp.status_code == 403
+ assert "CHATBOT" in resp.json()["error"]
diff --git a/backend/app/tests/api/routes/chatbot/test_session.py b/backend/app/tests/api/routes/chatbot/test_session.py
new file mode 100644
index 000000000..5501b993a
--- /dev/null
+++ b/backend/app/tests/api/routes/chatbot/test_session.py
@@ -0,0 +1,738 @@
+import re
+import socket
+from typing import Any
+from uuid import uuid4
+
+import pytest
+from fastapi.testclient import TestClient
+from sqlmodel import Session, select
+
+from app.api.routes.chatbot import session as session_routes
+from app.core.config import settings
+from app.crud.chatbot import (
+ get_chatbot_session,
+ list_chatbot_session_messages,
+ update_chatbot_session_progress,
+)
+from app.models import (
+ DEFAULT_CHATBOT_NAME,
+ ChatbotCompletionStatusEnum,
+ ChatbotMessageRoleEnum,
+ ChatbotSession,
+ ChatbotSessionStatusEnum,
+ Config,
+)
+from app.services.chatbot import chatbot_ref as chatbot_ref_module
+from app.services.chatbot.chatbot_ref import (
+ CHATBOT_REF_PREFIX,
+ CHATBOT_REF_SUFFIX_LENGTH,
+)
+from app.services.chatbot.exceptions import (
+ CONCURRENT_SESSION_CONFLICT_MESSAGE,
+ ChatbotSessionConflictError,
+)
+from app.tests.utils.auth import TestAuthContext
+from app.tests.utils.chatbot import (
+ add_test_chatbot_messages,
+ create_test_chatbot_session,
+)
+from app.tests.utils.test_data import (
+ build_anthropic_text_config_blob,
+ create_test_config,
+)
+from app.tests.utils.utils import random_lower_string
+
+SESSIONS_URL = f"{settings.API_V1_STR}/chatbot/sessions"
+WEBHOOK_URL = "https://hooks.example.com/chatbot"
+PUBLIC_IP = "93.184.216.34"
+SYSTEM_PROMPT = "Collect the user's name and city."
+
+
+def _message_url(session_id: Any) -> str:
+ return f"{SESSIONS_URL}/{session_id}/message"
+
+
+def _sessions_for_contact(db: Session, contact_ref: str) -> list[ChatbotSession]:
+ db.expire_all()
+ return list(
+ db.exec(
+ select(ChatbotSession).where(ChatbotSession.contact_ref == contact_ref)
+ ).all()
+ )
+
+
+def _supersede(db: Session, chatbot_session: ChatbotSession) -> ChatbotSession:
+ config = db.get(Config, chatbot_session.config_id)
+ assert config is not None
+ return create_test_chatbot_session(
+ db,
+ config=config,
+ contact_ref=chatbot_session.contact_ref,
+ chatbot_ref=chatbot_session.chatbot_ref,
+ )
+
+
+@pytest.fixture
+def headers(user_api_key: TestAuthContext) -> dict[str, str]:
+ return {"X-API-KEY": user_api_key.key}
+
+
+@pytest.fixture
+def anthropic_config(db: Session, user_api_key: TestAuthContext) -> Config:
+ return create_test_config(
+ db,
+ project_id=user_api_key.project_id,
+ config_blob=build_anthropic_text_config_blob(),
+ )
+
+
+@pytest.fixture
+def chatbot_session(db: Session, anthropic_config: Config) -> ChatbotSession:
+ return create_test_chatbot_session(db, config=anthropic_config)
+
+
+@pytest.fixture
+def enqueued(monkeypatch: pytest.MonkeyPatch) -> list[dict[str, Any]]:
+ calls: list[dict[str, Any]] = []
+ # The Celery broker is the external boundary; patched where the route imported it.
+ monkeypatch.setattr(
+ session_routes,
+ "start_chatbot_session_message",
+ lambda **kwargs: calls.append(kwargs) or "task-id",
+ )
+ # validate_callback_url resolves DNS; pin it to a public address.
+ monkeypatch.setattr(
+ socket,
+ "getaddrinfo",
+ lambda *_args, **_kwargs: [
+ (socket.AF_INET, socket.SOCK_STREAM, 6, "", (PUBLIC_IP, 443))
+ ],
+ )
+ return calls
+
+
+class TestCreateChatbotSession:
+ def test_creates_session_in_callers_project(
+ self,
+ client: TestClient,
+ db: Session,
+ headers: dict[str, str],
+ user_api_key: TestAuthContext,
+ anthropic_config: Config,
+ ) -> None:
+ contact_ref = f"contact-{random_lower_string()}"
+
+ resp = client.post(
+ SESSIONS_URL,
+ headers=headers,
+ json={
+ "name": "Onboarding Bot",
+ "config_id": str(anthropic_config.id),
+ "config_version": 1,
+ "contact_ref": contact_ref,
+ "chatbot_ref": "chatbot-onboarding",
+ "system_prompt": SYSTEM_PROMPT,
+ },
+ )
+
+ assert resp.status_code == 201
+ session_id = resp.json()["data"]["session_id"]
+ stored = get_chatbot_session(
+ db,
+ session_id=session_id,
+ organization_id=user_api_key.organization_id,
+ project_id=user_api_key.project_id,
+ )
+ assert stored is not None
+ assert stored.name == "Onboarding Bot"
+ assert stored.contact_ref == contact_ref
+ assert stored.config_id == anthropic_config.id
+ assert stored.config_version == 1
+ assert stored.system_prompt == SYSTEM_PROMPT
+
+ def test_omitted_name_uses_default(
+ self,
+ client: TestClient,
+ db: Session,
+ headers: dict[str, str],
+ user_api_key: TestAuthContext,
+ anthropic_config: Config,
+ ) -> None:
+ resp = client.post(
+ SESSIONS_URL,
+ headers=headers,
+ json={
+ "config_id": str(anthropic_config.id),
+ "contact_ref": f"contact-{random_lower_string()}",
+ "chatbot_ref": f"chatbot-{random_lower_string()}",
+ "system_prompt": SYSTEM_PROMPT,
+ },
+ )
+
+ assert resp.status_code == 201
+ stored = get_chatbot_session(
+ db,
+ session_id=resp.json()["data"]["session_id"],
+ organization_id=user_api_key.organization_id,
+ project_id=user_api_key.project_id,
+ )
+ assert stored is not None
+ assert stored.name == DEFAULT_CHATBOT_NAME
+
+ def test_unknown_config_returns_404(
+ self, client: TestClient, headers: dict[str, str]
+ ) -> None:
+ resp = client.post(
+ SESSIONS_URL,
+ headers=headers,
+ json={
+ "config_id": str(uuid4()),
+ "contact_ref": "contact-1",
+ "chatbot_ref": "chatbot-1",
+ "system_prompt": SYSTEM_PROMPT,
+ },
+ )
+
+ assert resp.status_code == 404
+
+ def test_non_anthropic_config_returns_422(
+ self,
+ client: TestClient,
+ db: Session,
+ headers: dict[str, str],
+ user_api_key: TestAuthContext,
+ ) -> None:
+ openai_config = create_test_config(
+ db, project_id=user_api_key.project_id, use_kaapi_schema=True
+ )
+
+ resp = client.post(
+ SESSIONS_URL,
+ headers=headers,
+ json={
+ "config_id": str(openai_config.id),
+ "contact_ref": "contact-1",
+ "chatbot_ref": "chatbot-1",
+ "system_prompt": SYSTEM_PROMPT,
+ },
+ )
+
+ assert resp.status_code == 422
+ assert "only supports configs" in resp.json()["error"]
+
+
+class TestCreateChatbotSessionChatbotRef:
+ def _create(
+ self,
+ client: TestClient,
+ headers: dict[str, str],
+ config: Config,
+ contact_ref: str,
+ **extra: Any,
+ ) -> Any:
+ return client.post(
+ SESSIONS_URL,
+ headers=headers,
+ json={
+ "config_id": str(config.id),
+ "contact_ref": contact_ref,
+ "system_prompt": SYSTEM_PROMPT,
+ **extra,
+ },
+ )
+
+ def test_omitted_chatbot_ref_is_generated_and_stored(
+ self,
+ client: TestClient,
+ db: Session,
+ headers: dict[str, str],
+ anthropic_config: Config,
+ ) -> None:
+ contact_ref = f"contact-{random_lower_string()}"
+
+ resp = self._create(client, headers, anthropic_config, contact_ref)
+
+ assert resp.status_code == 201
+ body = resp.json()["data"]
+ pattern = (
+ rf"{re.escape(CHATBOT_REF_PREFIX)}[0-9a-f]{{{CHATBOT_REF_SUFFIX_LENGTH}}}"
+ )
+ assert re.fullmatch(pattern, body["chatbot_ref"])
+ [stored] = _sessions_for_contact(db, contact_ref)
+ assert str(stored.id) == body["session_id"]
+ assert stored.chatbot_ref == body["chatbot_ref"]
+
+ def test_provided_chatbot_ref_is_used_as_is(
+ self,
+ client: TestClient,
+ db: Session,
+ headers: dict[str, str],
+ anthropic_config: Config,
+ ) -> None:
+ contact_ref = f"contact-{random_lower_string()}"
+ chatbot_ref = f"Glific Flow {random_lower_string()}"
+
+ resp = self._create(
+ client, headers, anthropic_config, contact_ref, chatbot_ref=chatbot_ref
+ )
+
+ assert resp.status_code == 201
+ assert resp.json()["data"]["chatbot_ref"] == chatbot_ref
+ [stored] = _sessions_for_contact(db, contact_ref)
+ assert stored.chatbot_ref == chatbot_ref
+
+ def test_reusing_returned_ref_supersedes_previous_session(
+ self,
+ client: TestClient,
+ db: Session,
+ headers: dict[str, str],
+ anthropic_config: Config,
+ ) -> None:
+ contact_ref = f"contact-{random_lower_string()}"
+ first = self._create(client, headers, anthropic_config, contact_ref).json()[
+ "data"
+ ]
+
+ resp = self._create(
+ client,
+ headers,
+ anthropic_config,
+ contact_ref,
+ chatbot_ref=first["chatbot_ref"],
+ )
+
+ assert resp.status_code == 201
+ second = resp.json()["data"]
+ assert second["chatbot_ref"] == first["chatbot_ref"]
+ assert second["session_id"] != first["session_id"]
+ latest = client.get(
+ SESSIONS_URL,
+ headers=headers,
+ params={"contact_ref": contact_ref, "chatbot_ref": first["chatbot_ref"]},
+ ).json()["data"]
+ assert latest["session_id"] == second["session_id"]
+ assert latest["status"] == "active"
+ assert latest["completion_status"] == "in_progress"
+ statuses = {
+ str(s.id): (s.status, s.completion_status)
+ for s in _sessions_for_contact(db, contact_ref)
+ }
+ assert statuses == {
+ first["session_id"]: (
+ ChatbotSessionStatusEnum.INACTIVE,
+ ChatbotCompletionStatusEnum.ABANDONED,
+ ),
+ second["session_id"]: (
+ ChatbotSessionStatusEnum.ACTIVE,
+ ChatbotCompletionStatusEnum.IN_PROGRESS,
+ ),
+ }
+
+ @pytest.mark.parametrize("chatbot_ref", ["", "x" * 256], ids=["empty", "too-long"])
+ def test_invalid_chatbot_ref_returns_422(
+ self,
+ client: TestClient,
+ db: Session,
+ headers: dict[str, str],
+ anthropic_config: Config,
+ chatbot_ref: str,
+ ) -> None:
+ contact_ref = f"contact-{random_lower_string()}"
+
+ resp = self._create(
+ client, headers, anthropic_config, contact_ref, chatbot_ref=chatbot_ref
+ )
+
+ assert resp.status_code == 422
+ assert _sessions_for_contact(db, contact_ref) == []
+
+ def test_ref_generation_exhausted_returns_503_and_creates_nothing(
+ self,
+ client: TestClient,
+ db: Session,
+ headers: dict[str, str],
+ anthropic_config: Config,
+ monkeypatch: pytest.MonkeyPatch,
+ ) -> None:
+ create_test_chatbot_session(
+ db, config=anthropic_config, chatbot_ref="LLMResponseWithPrompt-abcde"
+ )
+ # Randomness is the boundary: every draw collides with the ref above.
+ monkeypatch.setattr(
+ chatbot_ref_module.secrets, "randbelow", lambda _bound: 0xABCDE
+ )
+ contact_ref = f"contact-{random_lower_string()}"
+
+ resp = self._create(client, headers, anthropic_config, contact_ref)
+
+ assert resp.status_code == 503
+ assert "ChatbotRefGenerationError" in resp.json()["error"]
+ assert _sessions_for_contact(db, contact_ref) == []
+
+ def test_concurrent_create_conflict_returns_409(
+ self,
+ client: TestClient,
+ db: Session,
+ headers: dict[str, str],
+ anthropic_config: Config,
+ monkeypatch: pytest.MonkeyPatch,
+ ) -> None:
+ # The real unique-index race is covered in the CRUD tests; there the
+ # rollback would also discard this fixture's transaction mid-request.
+ def lose_race(*_args: Any, **_kwargs: Any) -> ChatbotSession:
+ raise ChatbotSessionConflictError(CONCURRENT_SESSION_CONFLICT_MESSAGE)
+
+ monkeypatch.setattr(session_routes, "create_chatbot_session", lose_race)
+
+ resp = self._create(
+ client,
+ headers,
+ anthropic_config,
+ f"contact-{random_lower_string()}",
+ chatbot_ref=f"chatbot-{random_lower_string()}",
+ )
+
+ assert resp.status_code == 409
+ assert resp.json()["error"] == CONCURRENT_SESSION_CONFLICT_MESSAGE
+
+
+class TestGetLatestChatbotSession:
+ def test_returns_contacts_newest_session_in_callers_project(
+ self,
+ client: TestClient,
+ db: Session,
+ headers: dict[str, str],
+ anthropic_config: Config,
+ ) -> None:
+ contact_ref = f"contact-{random_lower_string()}"
+ chatbot_ref = f"chatbot-{random_lower_string()}"
+ create_test_chatbot_session(
+ db,
+ config=anthropic_config,
+ contact_ref=contact_ref,
+ chatbot_ref=chatbot_ref,
+ )
+ newer = create_test_chatbot_session(
+ db,
+ config=anthropic_config,
+ name="Onboarding Bot",
+ contact_ref=contact_ref,
+ chatbot_ref=chatbot_ref,
+ config_version=1,
+ system_prompt="Collect the student's name and grade.",
+ )
+ create_test_chatbot_session(
+ db, config=anthropic_config, chatbot_ref=chatbot_ref
+ )
+ foreign_config = create_test_config(
+ db, config_blob=build_anthropic_text_config_blob()
+ )
+ create_test_chatbot_session(
+ db, config=foreign_config, contact_ref=contact_ref, chatbot_ref=chatbot_ref
+ )
+
+ resp = client.get(
+ SESSIONS_URL,
+ headers=headers,
+ params={"contact_ref": contact_ref, "chatbot_ref": chatbot_ref},
+ )
+
+ assert resp.status_code == 200
+ body = resp.json()["data"]
+ assert body["session_id"] == str(newer.id)
+ assert body["name"] == "Onboarding Bot"
+ assert body["contact_ref"] == contact_ref
+ assert body["chatbot_ref"] == chatbot_ref
+ assert body["system_prompt"] == "Collect the student's name and grade."
+ assert body["status"] == "active"
+ assert body["completion_status"] == "in_progress"
+ assert body["collected_fields"] == {}
+ assert body["config_id"] == str(anthropic_config.id)
+ assert body["config_version"] == 1
+
+ def test_reports_stored_field_progress(
+ self,
+ client: TestClient,
+ db: Session,
+ headers: dict[str, str],
+ chatbot_session: ChatbotSession,
+ ) -> None:
+ update_chatbot_session_progress(
+ db,
+ session_id=chatbot_session.id,
+ collected_fields={"name": "Asha", "city": "Pune"},
+ completion_status=ChatbotCompletionStatusEnum.COMPLETE,
+ )
+
+ resp = client.get(
+ SESSIONS_URL,
+ headers=headers,
+ params={
+ "contact_ref": chatbot_session.contact_ref,
+ "chatbot_ref": chatbot_session.chatbot_ref,
+ },
+ )
+
+ assert resp.status_code == 200
+ body = resp.json()["data"]
+ assert body["session_id"] == str(chatbot_session.id)
+ assert body["completion_status"] == "complete"
+ assert body["collected_fields"] == {"name": "Asha", "city": "Pune"}
+
+ def test_unknown_contact_returns_404(
+ self, client: TestClient, headers: dict[str, str]
+ ) -> None:
+ resp = client.get(
+ SESSIONS_URL,
+ headers=headers,
+ params={
+ "contact_ref": f"contact-{random_lower_string()}",
+ "chatbot_ref": f"chatbot-{random_lower_string()}",
+ },
+ )
+
+ assert resp.status_code == 404
+
+ def test_missing_contact_ref_returns_422(
+ self, client: TestClient, headers: dict[str, str]
+ ) -> None:
+ resp = client.get(SESSIONS_URL, headers=headers)
+
+ assert resp.status_code == 422
+
+ def test_omitted_chatbot_ref_returns_contacts_newest_session_across_chatbots(
+ self,
+ client: TestClient,
+ db: Session,
+ headers: dict[str, str],
+ anthropic_config: Config,
+ ) -> None:
+ contact_ref = f"contact-{random_lower_string()}"
+ create_test_chatbot_session(
+ db,
+ config=anthropic_config,
+ contact_ref=contact_ref,
+ chatbot_ref=f"chatbot-{random_lower_string()}",
+ )
+ newest = create_test_chatbot_session(
+ db,
+ config=anthropic_config,
+ contact_ref=contact_ref,
+ chatbot_ref=f"chatbot-{random_lower_string()}",
+ )
+
+ resp = client.get(
+ SESSIONS_URL, headers=headers, params={"contact_ref": contact_ref}
+ )
+
+ assert resp.status_code == 200
+ body = resp.json()["data"]
+ assert body["session_id"] == str(newest.id)
+ assert body["chatbot_ref"] == newest.chatbot_ref
+
+ def test_omitted_chatbot_ref_unknown_contact_returns_404(
+ self, client: TestClient, headers: dict[str, str]
+ ) -> None:
+ resp = client.get(
+ SESSIONS_URL,
+ headers=headers,
+ params={"contact_ref": f"contact-{random_lower_string()}"},
+ )
+
+ assert resp.status_code == 404
+ assert resp.json()["error"] == "No chatbot session found for this contact_ref"
+
+ def test_unknown_chatbot_ref_for_known_contact_returns_404(
+ self,
+ client: TestClient,
+ headers: dict[str, str],
+ chatbot_session: ChatbotSession,
+ ) -> None:
+ resp = client.get(
+ SESSIONS_URL,
+ headers=headers,
+ params={
+ "contact_ref": chatbot_session.contact_ref,
+ "chatbot_ref": f"chatbot-{random_lower_string()}",
+ },
+ )
+
+ assert resp.status_code == 404
+
+
+class TestSendChatbotSessionMessage:
+ def test_stores_user_message_and_queues_turn(
+ self,
+ client: TestClient,
+ db: Session,
+ headers: dict[str, str],
+ user_api_key: TestAuthContext,
+ chatbot_session: ChatbotSession,
+ enqueued: list[dict[str, Any]],
+ ) -> None:
+ resp = client.post(
+ _message_url(chatbot_session.id),
+ headers=headers,
+ json={"message": "Asha", "webhook_url": WEBHOOK_URL},
+ )
+
+ assert resp.status_code == 202
+ assert resp.json()["data"] == {"status": "queued"}
+ stored = list_chatbot_session_messages(db, session_id=chatbot_session.id)
+ assert [(m.role, m.content) for m in stored] == [
+ (ChatbotMessageRoleEnum.USER, "Asha")
+ ]
+ [job] = enqueued
+ assert job["session_id"] == str(chatbot_session.id)
+ assert job["organization_id"] == user_api_key.organization_id
+ assert job["project_id"] == user_api_key.project_id
+ assert job["webhook_url"] == WEBHOOK_URL
+
+ def test_omitted_message_on_first_call_queues_greeting(
+ self,
+ client: TestClient,
+ db: Session,
+ headers: dict[str, str],
+ chatbot_session: ChatbotSession,
+ enqueued: list[dict[str, Any]],
+ ) -> None:
+ resp = client.post(
+ _message_url(chatbot_session.id),
+ headers=headers,
+ json={"webhook_url": WEBHOOK_URL},
+ )
+
+ assert resp.status_code == 202
+ assert list_chatbot_session_messages(db, session_id=chatbot_session.id) == []
+ assert [job["session_id"] for job in enqueued] == [str(chatbot_session.id)]
+
+ def test_omitted_message_after_session_started_returns_422(
+ self,
+ client: TestClient,
+ db: Session,
+ headers: dict[str, str],
+ chatbot_session: ChatbotSession,
+ enqueued: list[dict[str, Any]],
+ ) -> None:
+ add_test_chatbot_messages(
+ db,
+ chatbot_session,
+ [(ChatbotMessageRoleEnum.ASSISTANT, "Hi! What's your name?")],
+ )
+
+ resp = client.post(
+ _message_url(chatbot_session.id),
+ headers=headers,
+ json={"webhook_url": WEBHOOK_URL},
+ )
+
+ assert resp.status_code == 422
+ assert "`message` is required" in resp.json()["error"]
+ assert enqueued == []
+
+ def test_unknown_session_returns_404(
+ self,
+ client: TestClient,
+ headers: dict[str, str],
+ enqueued: list[dict[str, Any]],
+ ) -> None:
+ resp = client.post(
+ _message_url(uuid4()),
+ headers=headers,
+ json={"message": "Asha", "webhook_url": WEBHOOK_URL},
+ )
+
+ assert resp.status_code == 404
+ assert enqueued == []
+
+ def test_session_in_other_project_returns_404(
+ self,
+ client: TestClient,
+ db: Session,
+ headers: dict[str, str],
+ enqueued: list[dict[str, Any]],
+ ) -> None:
+ foreign_config = create_test_config(
+ db, config_blob=build_anthropic_text_config_blob()
+ )
+ foreign_session = create_test_chatbot_session(db, config=foreign_config)
+
+ resp = client.post(
+ _message_url(foreign_session.id),
+ headers=headers,
+ json={"message": "Asha", "webhook_url": WEBHOOK_URL},
+ )
+
+ assert resp.status_code == 404
+ assert list_chatbot_session_messages(db, session_id=foreign_session.id) == []
+ assert enqueued == []
+
+ def test_non_https_webhook_url_returns_422(
+ self,
+ client: TestClient,
+ db: Session,
+ headers: dict[str, str],
+ chatbot_session: ChatbotSession,
+ enqueued: list[dict[str, Any]],
+ ) -> None:
+ resp = client.post(
+ _message_url(chatbot_session.id),
+ headers=headers,
+ json={"message": "Asha", "webhook_url": "http://hooks.example.com/chatbot"},
+ )
+
+ assert resp.status_code == 422
+ assert "Invalid webhook_url" in resp.json()["error"]
+ assert list_chatbot_session_messages(db, session_id=chatbot_session.id) == []
+ assert enqueued == []
+
+ @pytest.mark.parametrize(
+ "payload",
+ [{"message": "Asha"}, {}],
+ ids=["with-message", "message-omitted"],
+ )
+ def test_inactive_session_returns_409_and_stores_nothing(
+ self,
+ client: TestClient,
+ db: Session,
+ headers: dict[str, str],
+ chatbot_session: ChatbotSession,
+ enqueued: list[dict[str, Any]],
+ payload: dict[str, str],
+ ) -> None:
+ _supersede(db, chatbot_session)
+
+ resp = client.post(
+ _message_url(chatbot_session.id),
+ headers=headers,
+ json={**payload, "webhook_url": WEBHOOK_URL},
+ )
+
+ assert resp.status_code == 409
+ assert (
+ resp.json()["error"] == "Chatbot session is inactive; start a new session"
+ )
+ assert list_chatbot_session_messages(db, session_id=chatbot_session.id) == []
+ assert enqueued == []
+
+ def test_inactive_session_in_other_project_returns_404(
+ self,
+ client: TestClient,
+ db: Session,
+ headers: dict[str, str],
+ enqueued: list[dict[str, Any]],
+ ) -> None:
+ foreign_config = create_test_config(
+ db, config_blob=build_anthropic_text_config_blob()
+ )
+ foreign_session = create_test_chatbot_session(db, config=foreign_config)
+ _supersede(db, foreign_session)
+
+ resp = client.post(
+ _message_url(foreign_session.id),
+ headers=headers,
+ json={"message": "Asha", "webhook_url": WEBHOOK_URL},
+ )
+
+ assert resp.status_code == 404
+ assert enqueued == []
diff --git a/backend/app/tests/celery/test_job_execution.py b/backend/app/tests/celery/test_job_execution.py
index c18eb32e8..74484e3f6 100644
--- a/backend/app/tests/celery/test_job_execution.py
+++ b/backend/app/tests/celery/test_job_execution.py
@@ -1,4 +1,5 @@
from unittest.mock import patch
+from uuid import uuid4
import pytest
@@ -56,3 +57,32 @@ def test_no_reenqueue_when_stage_not_requeued(self):
apply_async = self._run(requeue=False)
apply_async.assert_not_called()
+
+
+class TestRunChatbotSessionMessage:
+ def test_hands_service_a_uuid_session_id(self):
+ session_id = uuid4()
+ received: list[dict] = []
+ with (
+ patch.object(job_execution, "_set_trace", lambda trace_id: None),
+ patch(
+ "app.services.chatbot.session.process_chatbot_session_message",
+ lambda **kwargs: received.append(kwargs),
+ ),
+ ):
+ job_execution.run_chatbot_session_message(
+ session_id=str(session_id),
+ organization_id=2,
+ project_id=3,
+ webhook_url="https://hooks.example.com/chatbot",
+ trace_id="trace-1",
+ )
+
+ assert received == [
+ {
+ "session_id": session_id,
+ "organization_id": 2,
+ "project_id": 3,
+ "webhook_url": "https://hooks.example.com/chatbot",
+ }
+ ]
diff --git a/backend/app/tests/celery/test_utils.py b/backend/app/tests/celery/test_utils.py
new file mode 100644
index 000000000..314b593e2
--- /dev/null
+++ b/backend/app/tests/celery/test_utils.py
@@ -0,0 +1,36 @@
+from types import SimpleNamespace
+from typing import Any
+from unittest.mock import patch
+
+from app.celery.tasks.job_execution import run_chatbot_session_message
+from app.celery.utils import start_chatbot_session_message
+
+
+class TestStartChatbotSessionMessage:
+ def test_publishes_turn_and_returns_task_id(self):
+ published: list[dict[str, Any]] = []
+
+ def fake_apply_async(**kwargs: Any) -> SimpleNamespace:
+ published.append(kwargs)
+ return SimpleNamespace(id="task-123")
+
+ # apply_async is the broker boundary.
+ with patch.object(run_chatbot_session_message, "apply_async", fake_apply_async):
+ task_id = start_chatbot_session_message(
+ session_id="session-1",
+ organization_id=2,
+ project_id=3,
+ webhook_url="https://hooks.example.com/chatbot",
+ trace_id="trace-1",
+ )
+
+ assert task_id == "task-123"
+ [message] = published
+ assert message["kwargs"] == {
+ "session_id": "session-1",
+ "organization_id": 2,
+ "project_id": 3,
+ "webhook_url": "https://hooks.example.com/chatbot",
+ "trace_id": "trace-1",
+ }
+ assert "otel" in message["headers"]
diff --git a/backend/app/tests/core/test_util.py b/backend/app/tests/core/test_util.py
new file mode 100644
index 000000000..6e2da7cbd
--- /dev/null
+++ b/backend/app/tests/core/test_util.py
@@ -0,0 +1,37 @@
+from types import SimpleNamespace
+
+import pytest
+from sqlalchemy.exc import IntegrityError
+
+from app.core.util import is_constraint_violation
+
+CONSTRAINT = "uq_example_active"
+
+
+class TestIsConstraintViolation:
+ # psycopg always exposes diag.constraint_name; the message fallback guards
+ # drivers/wrappers that don't, so it's exercised with stand-in errors.
+ @pytest.mark.parametrize(
+ ("orig", "expected"),
+ [
+ (SimpleNamespace(diag=SimpleNamespace(constraint_name=CONSTRAINT)), True),
+ (
+ SimpleNamespace(diag=SimpleNamespace(constraint_name="other_fkey")),
+ False,
+ ),
+ (
+ Exception(
+ f'duplicate key value violates unique constraint "{CONSTRAINT}"'
+ ),
+ True,
+ ),
+ (Exception("violates foreign key constraint"), False),
+ ],
+ ids=["diag-match", "diag-other", "message-match", "message-other"],
+ )
+ def test_matches_only_the_named_constraint(
+ self, orig: object, expected: bool
+ ) -> None:
+ error = IntegrityError("INSERT ...", {}, orig) # type: ignore[arg-type]
+
+ assert is_constraint_violation(error, CONSTRAINT) is expected
diff --git a/backend/app/tests/crud/config/test_version.py b/backend/app/tests/crud/config/test_version.py
index ed122b721..2610544af 100644
--- a/backend/app/tests/crud/config/test_version.py
+++ b/backend/app/tests/crud/config/test_version.py
@@ -650,3 +650,57 @@ def test_does_not_mutate_shared_params_dict(self) -> None:
# prior_blob must NOT have been mutated through the shared reference
assert prior_blob["completion"]["params"]["temperature"] == 0.7
assert shared_params["temperature"] == 0.7
+
+
+class TestReadLatest:
+ def test_returns_highest_version(self, db: Session) -> None:
+ config = create_test_config(db)
+ create_test_version(db, config_id=config.id, project_id=config.project_id)
+ create_test_version(db, config_id=config.id, project_id=config.project_id)
+ version_crud = ConfigVersionCrud(
+ session=db, project_id=config.project_id, config_id=config.id
+ )
+
+ latest = version_crud.read_latest()
+
+ assert latest is not None
+ assert latest.version == 3
+
+ def test_skips_soft_deleted_versions(self, db: Session) -> None:
+ config = create_test_config(db)
+ create_test_version(db, config_id=config.id, project_id=config.project_id)
+ version_crud = ConfigVersionCrud(
+ session=db, project_id=config.project_id, config_id=config.id
+ )
+ version_crud.delete_or_raise(2)
+
+ latest = version_crud.read_latest()
+
+ assert latest is not None
+ assert latest.version == 1
+
+ def test_returns_none_when_every_version_deleted(self, db: Session) -> None:
+ config = create_test_config(db)
+ version_crud = ConfigVersionCrud(
+ session=db, project_id=config.project_id, config_id=config.id
+ )
+ version_crud.delete_or_raise(1)
+
+ assert version_crud.read_latest() is None
+
+ def test_config_in_other_project_raises_404(self, db: Session) -> None:
+ config = create_test_config(db)
+ other_project = create_test_project(db)
+ # An explicit tag skips the constructor's lookup, so the scope check
+ # inside read_latest is the one that has to reject the foreign config.
+ version_crud = ConfigVersionCrud(
+ session=db,
+ project_id=other_project.id,
+ config_id=config.id,
+ tag=ConfigTag.DEFAULT,
+ )
+
+ with pytest.raises(HTTPException) as exc_info:
+ version_crud.read_latest()
+
+ assert exc_info.value.status_code == 404
diff --git a/backend/app/tests/crud/test_chatbot.py b/backend/app/tests/crud/test_chatbot.py
new file mode 100644
index 000000000..7bbb8e490
--- /dev/null
+++ b/backend/app/tests/crud/test_chatbot.py
@@ -0,0 +1,604 @@
+from collections.abc import Iterator
+from uuid import uuid4
+
+import pytest
+from sqlalchemy.exc import IntegrityError
+from sqlmodel import Session, select
+
+from app.core.db import engine
+from app.crud.chatbot import (
+ chatbot_ref_exists,
+ create_chatbot_session,
+ create_chatbot_session_message,
+ get_chatbot_session,
+ get_latest_chatbot_session,
+ list_chatbot_session_messages,
+ update_chatbot_session_progress,
+)
+from app.models import (
+ ChatbotCompletionStatusEnum,
+ ChatbotMessageRoleEnum,
+ ChatbotSession,
+ ChatbotSessionStatusEnum,
+ Config,
+ Project,
+)
+from app.services.chatbot.exceptions import (
+ CONCURRENT_SESSION_CONFLICT_MESSAGE,
+ ChatbotSessionConflictError,
+)
+from app.tests.utils.chatbot import (
+ add_test_chatbot_messages,
+ create_test_chatbot_session,
+)
+from app.tests.utils.test_data import (
+ build_anthropic_text_config_blob,
+ create_test_config,
+ create_test_project,
+)
+from app.tests.utils.utils import random_lower_string
+
+
+@pytest.fixture
+def config(db: Session) -> Config:
+ return create_test_config(db, config_blob=build_anthropic_text_config_blob())
+
+
+@pytest.fixture
+def project(db: Session, config: Config) -> Project:
+ project = db.get(Project, config.project_id)
+ assert project is not None
+ return project
+
+
+class TestCreateChatbotSession:
+ def test_persists_session_as_active_with_no_collected_fields(
+ self, db: Session, config: Config, project: Project
+ ) -> None:
+ contact_ref = f"contact-{random_lower_string()}"
+
+ created = create_chatbot_session(
+ db,
+ organization_id=project.organization_id,
+ project_id=project.id,
+ name="Onboarding Bot",
+ contact_ref=contact_ref,
+ chatbot_ref="chatbot-onboarding",
+ config_id=config.id,
+ config_version=1,
+ system_prompt="Collect the user's name.",
+ )
+
+ db.expire_all()
+ stored = db.get(ChatbotSession, created.id)
+ assert stored is not None
+ assert stored.name == "Onboarding Bot"
+ assert stored.contact_ref == contact_ref
+ assert stored.config_id == config.id
+ assert stored.config_version == 1
+ assert stored.system_prompt == "Collect the user's name."
+ assert stored.status == ChatbotSessionStatusEnum.ACTIVE
+ assert stored.collected_fields == {}
+ assert stored.completion_status == ChatbotCompletionStatusEnum.IN_PROGRESS
+ assert stored.inserted_at == stored.updated_at
+
+
+class TestGetChatbotSession:
+ def test_returns_session_in_scope(
+ self, db: Session, config: Config, project: Project
+ ) -> None:
+ chatbot_session = create_test_chatbot_session(db, config=config)
+
+ found = get_chatbot_session(
+ db,
+ session_id=chatbot_session.id,
+ organization_id=project.organization_id,
+ project_id=project.id,
+ )
+
+ assert found is not None
+ assert found.id == chatbot_session.id
+
+ def test_other_project_cannot_see_session(
+ self, db: Session, config: Config, project: Project
+ ) -> None:
+ chatbot_session = create_test_chatbot_session(db, config=config)
+ other_project = create_test_project(db)
+
+ found = get_chatbot_session(
+ db,
+ session_id=chatbot_session.id,
+ organization_id=other_project.organization_id,
+ project_id=other_project.id,
+ )
+
+ assert found is None
+
+ def test_other_organization_cannot_see_session(
+ self, db: Session, config: Config, project: Project
+ ) -> None:
+ chatbot_session = create_test_chatbot_session(db, config=config)
+ other_project = create_test_project(db)
+
+ found = get_chatbot_session(
+ db,
+ session_id=chatbot_session.id,
+ organization_id=other_project.organization_id,
+ project_id=project.id,
+ )
+
+ assert found is None
+
+ def test_unknown_id_returns_none(self, db: Session, project: Project) -> None:
+ assert (
+ get_chatbot_session(
+ db,
+ session_id=uuid4(),
+ organization_id=project.organization_id,
+ project_id=project.id,
+ )
+ is None
+ )
+
+
+class TestChatbotSessionMessages:
+ def test_create_message_persists_role_and_content(
+ self, db: Session, config: Config
+ ) -> None:
+ chatbot_session = create_test_chatbot_session(db, config=config)
+
+ message = create_chatbot_session_message(
+ db,
+ session_id=chatbot_session.id,
+ role=ChatbotMessageRoleEnum.USER,
+ content="Asha",
+ )
+
+ stored = list_chatbot_session_messages(db, session_id=chatbot_session.id)
+ assert [(m.id, m.role, m.content) for m in stored] == [
+ (message.id, ChatbotMessageRoleEnum.USER, "Asha")
+ ]
+
+ def test_list_returns_oldest_first_and_only_this_session(
+ self, db: Session, config: Config
+ ) -> None:
+ chatbot_session = create_test_chatbot_session(db, config=config)
+ other_session = create_test_chatbot_session(db, config=config)
+ add_test_chatbot_messages(
+ db,
+ chatbot_session,
+ [
+ (ChatbotMessageRoleEnum.ASSISTANT, "Hi! What's your name?"),
+ (ChatbotMessageRoleEnum.USER, "Asha"),
+ (ChatbotMessageRoleEnum.ASSISTANT, "Which city?"),
+ ],
+ )
+ add_test_chatbot_messages(
+ db, other_session, [(ChatbotMessageRoleEnum.USER, "unrelated")]
+ )
+
+ stored = list_chatbot_session_messages(db, session_id=chatbot_session.id)
+
+ assert [m.content for m in stored] == [
+ "Hi! What's your name?",
+ "Asha",
+ "Which city?",
+ ]
+
+ def test_list_empty_session_returns_empty(
+ self, db: Session, config: Config
+ ) -> None:
+ chatbot_session = create_test_chatbot_session(db, config=config)
+
+ assert list_chatbot_session_messages(db, session_id=chatbot_session.id) == []
+
+
+class TestGetLatestChatbotSession:
+ def test_returns_newest_scoped_to_contact_and_project(
+ self, db: Session, config: Config, project: Project
+ ) -> None:
+ contact_ref = f"contact-{random_lower_string()}"
+ chatbot_ref = f"chatbot-{random_lower_string()}"
+ create_test_chatbot_session(
+ db, config=config, contact_ref=contact_ref, chatbot_ref=chatbot_ref
+ )
+ newest = create_test_chatbot_session(
+ db, config=config, contact_ref=contact_ref, chatbot_ref=chatbot_ref
+ )
+ create_test_chatbot_session(db, config=config, chatbot_ref=chatbot_ref)
+ other_config = create_test_config(
+ db, config_blob=build_anthropic_text_config_blob()
+ )
+ create_test_chatbot_session(
+ db, config=other_config, contact_ref=contact_ref, chatbot_ref=chatbot_ref
+ )
+
+ latest = get_latest_chatbot_session(
+ db,
+ organization_id=project.organization_id,
+ project_id=project.id,
+ contact_ref=contact_ref,
+ chatbot_ref=chatbot_ref,
+ )
+
+ assert latest is not None
+ assert latest.id == newest.id
+
+ def test_unknown_contact_returns_none(
+ self, db: Session, config: Config, project: Project
+ ) -> None:
+ create_test_chatbot_session(db, config=config)
+
+ assert (
+ get_latest_chatbot_session(
+ db,
+ organization_id=project.organization_id,
+ project_id=project.id,
+ contact_ref=f"contact-{random_lower_string()}",
+ chatbot_ref=f"chatbot-{random_lower_string()}",
+ )
+ is None
+ )
+
+ def test_without_chatbot_ref_returns_newest_across_chatbots(
+ self, db: Session, config: Config, project: Project
+ ) -> None:
+ older = create_test_chatbot_session(db, config=config)
+ newest = create_test_chatbot_session(
+ db, config=config, contact_ref=older.contact_ref
+ )
+ create_test_chatbot_session(db, config=config)
+
+ latest = get_latest_chatbot_session(
+ db,
+ organization_id=project.organization_id,
+ project_id=project.id,
+ contact_ref=older.contact_ref,
+ )
+
+ assert latest is not None
+ assert latest.id == newest.id
+ assert latest.chatbot_ref != older.chatbot_ref
+
+ def test_ignores_newer_session_of_another_chatbot(
+ self, db: Session, config: Config, project: Project
+ ) -> None:
+ wanted = create_test_chatbot_session(db, config=config)
+ create_test_chatbot_session(db, config=config, contact_ref=wanted.contact_ref)
+
+ latest = get_latest_chatbot_session(
+ db,
+ organization_id=project.organization_id,
+ project_id=project.id,
+ contact_ref=wanted.contact_ref,
+ chatbot_ref=wanted.chatbot_ref,
+ )
+
+ assert latest is not None
+ assert latest.id == wanted.id
+
+ def test_returns_newest_even_when_inactive(
+ self, db: Session, config: Config, project: Project
+ ) -> None:
+ older = create_test_chatbot_session(db, config=config)
+ newest = create_test_chatbot_session(
+ db,
+ config=config,
+ contact_ref=older.contact_ref,
+ chatbot_ref=older.chatbot_ref,
+ )
+ # No API path leaves the newest row inactive; set it directly so a
+ # status filter would surface the older row instead.
+ newest.status = ChatbotSessionStatusEnum.INACTIVE
+ db.add(newest)
+ db.commit()
+
+ latest = get_latest_chatbot_session(
+ db,
+ organization_id=project.organization_id,
+ project_id=project.id,
+ contact_ref=older.contact_ref,
+ chatbot_ref=older.chatbot_ref,
+ )
+
+ assert latest is not None
+ assert latest.id == newest.id
+ assert latest.status == ChatbotSessionStatusEnum.INACTIVE
+
+
+class TestUpdateChatbotSessionProgress:
+ def test_persists_fields_and_status_and_bumps_updated_at(
+ self, db: Session, config: Config
+ ) -> None:
+ chatbot_session = create_test_chatbot_session(db, config=config)
+ inserted_at = chatbot_session.inserted_at
+
+ returned = update_chatbot_session_progress(
+ db,
+ session_id=chatbot_session.id,
+ collected_fields={"name": "Asha", "city": "Pune"},
+ completion_status=ChatbotCompletionStatusEnum.COMPLETE,
+ )
+
+ assert returned is not None
+ db.expire_all()
+ stored = db.get(ChatbotSession, chatbot_session.id)
+ assert stored is not None
+ assert stored.collected_fields == {"name": "Asha", "city": "Pune"}
+ assert stored.completion_status == ChatbotCompletionStatusEnum.COMPLETE
+ assert stored.updated_at > inserted_at
+ assert stored.inserted_at == inserted_at
+
+ def test_replaces_rather_than_merges_fields(
+ self, db: Session, config: Config
+ ) -> None:
+ chatbot_session = create_test_chatbot_session(db, config=config)
+ update_chatbot_session_progress(
+ db,
+ session_id=chatbot_session.id,
+ collected_fields={"name": "Asha", "city": "Pune"},
+ completion_status=ChatbotCompletionStatusEnum.COMPLETE,
+ )
+
+ update_chatbot_session_progress(
+ db,
+ session_id=chatbot_session.id,
+ collected_fields={"name": "Asha"},
+ completion_status=ChatbotCompletionStatusEnum.IN_PROGRESS,
+ )
+
+ db.expire_all()
+ stored = db.get(ChatbotSession, chatbot_session.id)
+ assert stored is not None
+ assert stored.collected_fields == {"name": "Asha"}
+ assert stored.completion_status == ChatbotCompletionStatusEnum.IN_PROGRESS
+
+ def test_unknown_id_returns_none(self, db: Session) -> None:
+ assert (
+ update_chatbot_session_progress(
+ db,
+ session_id=uuid4(),
+ collected_fields={"name": "Asha"},
+ completion_status=ChatbotCompletionStatusEnum.COMPLETE,
+ )
+ is None
+ )
+
+
+def _reload(db: Session, chatbot_session: ChatbotSession) -> ChatbotSession:
+ db.expire_all()
+ stored = db.get(ChatbotSession, chatbot_session.id)
+ assert stored is not None
+ return stored
+
+
+class TestCreateChatbotSessionSupersedes:
+ def test_in_progress_session_becomes_inactive_and_abandoned(
+ self, db: Session, config: Config
+ ) -> None:
+ older = create_test_chatbot_session(db, config=config)
+ older_updated_at = older.updated_at
+
+ newer = create_test_chatbot_session(
+ db,
+ config=config,
+ contact_ref=older.contact_ref,
+ chatbot_ref=older.chatbot_ref,
+ )
+
+ superseded = _reload(db, older)
+ assert superseded.status == ChatbotSessionStatusEnum.INACTIVE
+ assert superseded.completion_status == ChatbotCompletionStatusEnum.ABANDONED
+ assert superseded.updated_at > older_updated_at
+ assert _reload(db, newer).status == ChatbotSessionStatusEnum.ACTIVE
+
+ def test_complete_session_becomes_inactive_but_stays_complete(
+ self, db: Session, config: Config
+ ) -> None:
+ older = create_test_chatbot_session(db, config=config)
+ update_chatbot_session_progress(
+ db,
+ session_id=older.id,
+ collected_fields={"name": "Asha"},
+ completion_status=ChatbotCompletionStatusEnum.COMPLETE,
+ )
+ completed_at = _reload(db, older).updated_at
+
+ create_test_chatbot_session(
+ db,
+ config=config,
+ contact_ref=older.contact_ref,
+ chatbot_ref=older.chatbot_ref,
+ )
+
+ superseded = _reload(db, older)
+ assert superseded.status == ChatbotSessionStatusEnum.INACTIVE
+ assert superseded.completion_status == ChatbotCompletionStatusEnum.COMPLETE
+ assert superseded.collected_fields == {"name": "Asha"}
+ assert superseded.updated_at > completed_at
+
+ def test_other_chatbot_contact_and_project_sessions_stay_active(
+ self, db: Session, config: Config, project: Project
+ ) -> None:
+ contact_ref = f"contact-{random_lower_string()}"
+ chatbot_ref = f"chatbot-{random_lower_string()}"
+ other_chatbot = create_test_chatbot_session(
+ db, config=config, contact_ref=contact_ref
+ )
+ other_contact = create_test_chatbot_session(
+ db, config=config, chatbot_ref=chatbot_ref
+ )
+ # Same organization, so only the project_id filter keeps it out of scope.
+ sibling_project = create_test_project(
+ db, organization_id=project.organization_id
+ )
+ other_project_config = create_test_config(
+ db,
+ project_id=sibling_project.id,
+ config_blob=build_anthropic_text_config_blob(),
+ )
+ other_project = create_test_chatbot_session(
+ db,
+ config=other_project_config,
+ contact_ref=contact_ref,
+ chatbot_ref=chatbot_ref,
+ )
+ untouched = [other_chatbot, other_contact, other_project]
+ updated_ats = [s.updated_at for s in untouched]
+
+ create_test_chatbot_session(
+ db, config=config, contact_ref=contact_ref, chatbot_ref=chatbot_ref
+ )
+
+ for chatbot_session, updated_at in zip(untouched, updated_ats, strict=True):
+ stored = _reload(db, chatbot_session)
+ assert stored.status == ChatbotSessionStatusEnum.ACTIVE
+ assert stored.completion_status == ChatbotCompletionStatusEnum.IN_PROGRESS
+ assert stored.updated_at == updated_at
+
+ def test_already_inactive_session_is_left_unmodified(
+ self, db: Session, config: Config
+ ) -> None:
+ first = create_test_chatbot_session(db, config=config)
+ refs = {"contact_ref": first.contact_ref, "chatbot_ref": first.chatbot_ref}
+ second = create_test_chatbot_session(db, config=config, **refs)
+ first_after_supersede = _reload(db, first).updated_at
+
+ third = create_test_chatbot_session(db, config=config, **refs)
+
+ stored_first = _reload(db, first)
+ assert stored_first.status == ChatbotSessionStatusEnum.INACTIVE
+ assert stored_first.completion_status == ChatbotCompletionStatusEnum.ABANDONED
+ assert stored_first.updated_at == first_after_supersede
+ assert _reload(db, second).status == ChatbotSessionStatusEnum.INACTIVE
+ assert _reload(db, third).status == ChatbotSessionStatusEnum.ACTIVE
+
+
+@pytest.fixture
+def savepoint_db() -> Iterator[Session]:
+ # create_chatbot_session rolls back on IntegrityError. Under the shared `db`
+ # fixture that rollback discards the whole test transaction (rows created
+ # earlier included), so atomicity is unobservable. Joining via savepoints makes
+ # its commit/rollback behave as in production while still undoing everything here.
+ connection = engine.connect()
+ transaction = connection.begin()
+ session = Session(bind=connection, join_transaction_mode="create_savepoint")
+ try:
+ yield session
+ finally:
+ session.close()
+ transaction.rollback()
+ connection.close()
+
+
+class TestCreateChatbotSessionFailures:
+ def test_fk_failure_propagates_and_keeps_prior_session_active(
+ self, savepoint_db: Session
+ ) -> None:
+ config = create_test_config(
+ savepoint_db, config_blob=build_anthropic_text_config_blob()
+ )
+ prior = create_test_chatbot_session(savepoint_db, config=config)
+
+ with pytest.raises(IntegrityError):
+ create_chatbot_session(
+ savepoint_db,
+ organization_id=prior.organization_id,
+ project_id=prior.project_id,
+ name="Onboarding Bot",
+ contact_ref=prior.contact_ref,
+ chatbot_ref=prior.chatbot_ref,
+ config_id=uuid4(),
+ config_version=None,
+ system_prompt="Collect the user's name.",
+ )
+
+ stored = _reload(savepoint_db, prior)
+ assert stored.status == ChatbotSessionStatusEnum.ACTIVE
+ assert stored.completion_status == ChatbotCompletionStatusEnum.IN_PROGRESS
+
+ def test_active_index_violation_raises_conflict_and_inserts_nothing(
+ self, savepoint_db: Session
+ ) -> None:
+ config = create_test_config(
+ savepoint_db, config_blob=build_anthropic_text_config_blob()
+ )
+ project = savepoint_db.get(Project, config.project_id)
+ assert project is not None
+ unrelated_org_id = create_test_project(savepoint_db).organization_id
+ contact_ref = f"contact-{random_lower_string()}"
+ chatbot_ref = f"chatbot-{random_lower_string()}"
+ # Stands in for a racing request's committed row: the unique index ignores
+ # organization_id but the supersede UPDATE filters on it, so this row
+ # survives the UPDATE exactly like one committed after it ran.
+ racing = ChatbotSession(
+ organization_id=unrelated_org_id,
+ project_id=project.id,
+ contact_ref=contact_ref,
+ chatbot_ref=chatbot_ref,
+ config_id=config.id,
+ system_prompt="racing",
+ )
+ savepoint_db.add(racing)
+ savepoint_db.commit()
+
+ with pytest.raises(ChatbotSessionConflictError) as exc_info:
+ create_chatbot_session(
+ savepoint_db,
+ organization_id=project.organization_id,
+ project_id=project.id,
+ name="Onboarding Bot",
+ contact_ref=contact_ref,
+ chatbot_ref=chatbot_ref,
+ config_id=config.id,
+ config_version=None,
+ system_prompt="Collect the user's name.",
+ )
+
+ assert str(exc_info.value) == CONCURRENT_SESSION_CONFLICT_MESSAGE
+ savepoint_db.expire_all()
+ stored = savepoint_db.exec(
+ select(ChatbotSession).where(
+ ChatbotSession.project_id == project.id,
+ ChatbotSession.chatbot_ref == chatbot_ref,
+ )
+ ).all()
+ assert [s.id for s in stored] == [racing.id]
+ assert stored[0].status == ChatbotSessionStatusEnum.ACTIVE
+
+
+class TestChatbotRefExists:
+ def test_true_for_active_and_inactive_sessions_in_project(
+ self, db: Session, config: Config, project: Project
+ ) -> None:
+ first = create_test_chatbot_session(db, config=config)
+ create_test_chatbot_session(
+ db,
+ config=config,
+ contact_ref=first.contact_ref,
+ chatbot_ref=first.chatbot_ref,
+ )
+ inactive_only = create_test_chatbot_session(db, config=config)
+ create_test_chatbot_session(
+ db,
+ config=config,
+ contact_ref=inactive_only.contact_ref,
+ chatbot_ref=inactive_only.chatbot_ref,
+ )
+
+ assert chatbot_ref_exists(
+ db, project_id=project.id, chatbot_ref=first.chatbot_ref
+ )
+ assert chatbot_ref_exists(
+ db, project_id=project.id, chatbot_ref=inactive_only.chatbot_ref
+ )
+
+ def test_false_for_ref_used_only_in_another_project(
+ self, db: Session, config: Config
+ ) -> None:
+ chatbot_session = create_test_chatbot_session(db, config=config)
+ other_project = create_test_project(db)
+
+ assert not chatbot_ref_exists(
+ db, project_id=other_project.id, chatbot_ref=chatbot_session.chatbot_ref
+ )
diff --git a/backend/app/tests/services/chatbot/__init__.py b/backend/app/tests/services/chatbot/__init__.py
new file mode 100644
index 000000000..e69de29bb
diff --git a/backend/app/tests/services/chatbot/agents/__init__.py b/backend/app/tests/services/chatbot/agents/__init__.py
new file mode 100644
index 000000000..e69de29bb
diff --git a/backend/app/tests/services/chatbot/agents/onboarding/__init__.py b/backend/app/tests/services/chatbot/agents/onboarding/__init__.py
new file mode 100644
index 000000000..e69de29bb
diff --git a/backend/app/tests/services/chatbot/agents/onboarding/test_graph.py b/backend/app/tests/services/chatbot/agents/onboarding/test_graph.py
new file mode 100644
index 000000000..e59978bb6
--- /dev/null
+++ b/backend/app/tests/services/chatbot/agents/onboarding/test_graph.py
@@ -0,0 +1,635 @@
+import anthropic
+import httpx
+import pytest
+from langchain_core.exceptions import OutputParserException
+from langchain_core.messages import HumanMessage, SystemMessage
+
+from app.models import ChatbotCompletionStatusEnum
+from app.services.chatbot.agents.onboarding.graph import run_chatbot_turn
+from app.services.chatbot.agents.onboarding.prompts import EXTRACTION_INSTRUCTION
+from app.services.chatbot.agents.onboarding.types import FieldExtraction
+from app.services.chatbot.exceptions import ChatbotInputError, ChatbotProviderError
+from app.services.chatbot.utils import ChatbotModelSettings
+from app.tests.utils.chatbot import (
+ ScriptedChatModel,
+ extracted_fields,
+ patch_chat_model,
+)
+
+SYSTEM_PROMPT = "Collect the user's name and city."
+SUMMARY_TEXT = "User is Asha from Pune."
+PROGRESS_PREFIX = "[Field collection progress] "
+COLLECTED_PREFIX = "Already collected (do not ask for these again): "
+
+_ANTHROPIC_REQUEST = httpx.Request("POST", "https://api.anthropic.com/v1/messages")
+
+
+def _alternating_history(turns: int) -> list[dict[str, str]]:
+ history: list[dict[str, str]] = []
+ for i in range(turns):
+ history.append({"role": "user", "content": f"user {i}"})
+ history.append({"role": "assistant", "content": f"bot {i}"})
+ return history
+
+
+def _model_settings(history_token_limit: int = 4000) -> ChatbotModelSettings:
+ return ChatbotModelSettings(
+ model="claude-sonnet-4-6", history_token_limit=history_token_limit
+ )
+
+
+class TestRunChatbotTurn:
+ @pytest.mark.asyncio
+ async def test_first_call_returns_greeting_without_kickoff(
+ self, monkeypatch: pytest.MonkeyPatch
+ ) -> None:
+ chat_model = ScriptedChatModel(replies=["Hi! What's your name?"])
+ patch_chat_model(monkeypatch, chat_model)
+
+ result = await run_chatbot_turn(
+ system_prompt=SYSTEM_PROMPT,
+ history=[],
+ user_message=None,
+ model_settings=_model_settings(),
+ )
+
+ assert result.transcript == [
+ {"role": "system", "content": SYSTEM_PROMPT},
+ {"role": "assistant", "content": "Hi! What's your name?"},
+ ]
+ # Anthropic rejects a conversation that doesn't open with a user turn.
+ sent = chat_model.calls[0]
+ assert isinstance(sent[0], SystemMessage)
+ assert isinstance(sent[1], HumanMessage)
+ assert sent[1].content == "Begin the conversation."
+
+ @pytest.mark.asyncio
+ async def test_follow_up_turn_appends_user_message_and_reply(
+ self, monkeypatch: pytest.MonkeyPatch
+ ) -> None:
+ chat_model = ScriptedChatModel(replies=["Nice to meet you, Asha."])
+ patch_chat_model(monkeypatch, chat_model)
+ history = [
+ {"role": "system", "content": "stale prompt from the previous call"},
+ {"role": "assistant", "content": "Hi! What's your name?"},
+ ]
+
+ result = await run_chatbot_turn(
+ system_prompt=SYSTEM_PROMPT,
+ history=history,
+ user_message="Asha",
+ model_settings=_model_settings(),
+ )
+
+ assert result.transcript == [
+ {"role": "system", "content": SYSTEM_PROMPT},
+ {"role": "assistant", "content": "Hi! What's your name?"},
+ {"role": "user", "content": "Asha"},
+ {"role": "assistant", "content": "Nice to meet you, Asha."},
+ ]
+ sent_contents = [m.content for m in chat_model.calls[0]]
+ assert "stale prompt from the previous call" not in sent_contents
+
+ @pytest.mark.asyncio
+ async def test_missing_message_with_history_rejected(
+ self, monkeypatch: pytest.MonkeyPatch
+ ) -> None:
+ chat_model = ScriptedChatModel()
+ patch_chat_model(monkeypatch, chat_model)
+
+ with pytest.raises(ChatbotInputError, match="`message` is required"):
+ await run_chatbot_turn(
+ system_prompt=SYSTEM_PROMPT,
+ history=[{"role": "assistant", "content": "Hi!"}],
+ user_message=None,
+ model_settings=_model_settings(),
+ )
+ assert chat_model.calls == []
+
+ @pytest.mark.asyncio
+ async def test_unsupported_role_rejected(
+ self, monkeypatch: pytest.MonkeyPatch
+ ) -> None:
+ chat_model = ScriptedChatModel()
+ patch_chat_model(monkeypatch, chat_model)
+
+ with pytest.raises(ChatbotInputError, match="Unsupported message role: tool"):
+ await run_chatbot_turn(
+ system_prompt=SYSTEM_PROMPT,
+ history=[{"role": "tool", "content": "{}"}],
+ user_message="hello",
+ model_settings=_model_settings(),
+ )
+ assert chat_model.calls == []
+
+
+class TestProviderErrorMapping:
+ @pytest.mark.parametrize(
+ ("error", "expected_message"),
+ [
+ (
+ anthropic.APITimeoutError(request=_ANTHROPIC_REQUEST),
+ "(code: APITimeoutError)",
+ ),
+ (
+ anthropic.APIConnectionError(request=_ANTHROPIC_REQUEST),
+ "(code: APIConnectionError)",
+ ),
+ (
+ ValueError("thinking.type=disabled is not supported"),
+ "[KAAPI] Unsupported model configuration for 'claude-sonnet-4-6': "
+ "thinking.type=disabled is not supported",
+ ),
+ (
+ anthropic.APIStatusError(
+ "Overloaded",
+ response=httpx.Response(
+ 529,
+ request=_ANTHROPIC_REQUEST,
+ headers={"request-id": "req_123"},
+ ),
+ body=None,
+ ),
+ "[ANTHROPIC] Chat model call failed: Overloaded (code: 529, request_id: req_123)",
+ ),
+ ],
+ ids=["timeout", "connection", "value_error", "status"],
+ )
+ @pytest.mark.asyncio
+ async def test_anthropic_errors_become_provider_errors(
+ self,
+ monkeypatch: pytest.MonkeyPatch,
+ error: anthropic.APIError,
+ expected_message: str,
+ ) -> None:
+ patch_chat_model(monkeypatch, ScriptedChatModel(error=error))
+
+ with pytest.raises(ChatbotProviderError) as exc_info:
+ await run_chatbot_turn(
+ system_prompt=SYSTEM_PROMPT,
+ history=[],
+ user_message="hello",
+ model_settings=_model_settings(),
+ )
+
+ assert expected_message in str(exc_info.value)
+ assert exc_info.value.__cause__ is error
+
+
+class TestHistorySummarization:
+ @pytest.mark.asyncio
+ async def test_long_history_over_budget_is_summarized(
+ self, monkeypatch: pytest.MonkeyPatch
+ ) -> None:
+ chat_model = ScriptedChatModel(
+ replies=[SUMMARY_TEXT, "Got it."], token_count=5000
+ )
+ patch_chat_model(monkeypatch, chat_model)
+ history = _alternating_history(turns=4)
+
+ result = await run_chatbot_turn(
+ system_prompt=SYSTEM_PROMPT,
+ history=history,
+ user_message="user 4",
+ model_settings=_model_settings(history_token_limit=4000),
+ )
+
+ summarize_call, reply_call = chat_model.calls
+ # 9 conversation messages, keep-recent=6 lands on an assistant turn, so the
+ # window widens back to the preceding user turn: [user 0, bot 0] get summarized.
+ assert [m.content for m in summarize_call[1:]] == ["user 0", "bot 0"]
+ assert [m.content for m in reply_call] == [
+ SYSTEM_PROMPT,
+ f"[Earlier conversation summary] {SUMMARY_TEXT}",
+ "user 1",
+ "bot 1",
+ "user 2",
+ "bot 2",
+ "user 3",
+ "bot 3",
+ "user 4",
+ ]
+ # Summarization only trims the model's view; the caller keeps the full transcript.
+ assert result.transcript == [
+ {"role": "system", "content": SYSTEM_PROMPT},
+ *history,
+ {"role": "user", "content": "user 4"},
+ {"role": "assistant", "content": "Got it."},
+ ]
+
+ @pytest.mark.asyncio
+ async def test_long_history_within_budget_is_sent_whole(
+ self, monkeypatch: pytest.MonkeyPatch
+ ) -> None:
+ chat_model = ScriptedChatModel(replies=["Got it."], token_count=100)
+ patch_chat_model(monkeypatch, chat_model)
+
+ await run_chatbot_turn(
+ system_prompt=SYSTEM_PROMPT,
+ history=_alternating_history(turns=4),
+ user_message="user 4",
+ model_settings=_model_settings(history_token_limit=4000),
+ )
+
+ assert len(chat_model.calls) == 1
+ assert len(chat_model.calls[0]) == 10
+
+ @pytest.mark.asyncio
+ async def test_short_history_never_summarized(
+ self, monkeypatch: pytest.MonkeyPatch
+ ) -> None:
+ chat_model = ScriptedChatModel(replies=["Got it."], token_count=10_000)
+ patch_chat_model(monkeypatch, chat_model)
+
+ await run_chatbot_turn(
+ system_prompt=SYSTEM_PROMPT,
+ history=_alternating_history(turns=3)[:5],
+ user_message="more",
+ model_settings=_model_settings(history_token_limit=10),
+ )
+
+ assert len(chat_model.calls) == 1
+ assert len(chat_model.calls[0]) == 7
+
+ @pytest.mark.asyncio
+ async def test_no_user_turn_to_split_on_skips_summary(
+ self, monkeypatch: pytest.MonkeyPatch
+ ) -> None:
+ chat_model = ScriptedChatModel(replies=["Got it."], token_count=10_000)
+ patch_chat_model(monkeypatch, chat_model)
+ # Only the injected kickoff precedes the recent window, so widening the
+ # window to start on a user turn consumes everything there was to summarize.
+ assistant_only = [
+ {"role": "assistant", "content": f"bot {i}"} for i in range(7)
+ ]
+
+ await run_chatbot_turn(
+ system_prompt=SYSTEM_PROMPT,
+ history=assistant_only,
+ user_message="hello",
+ model_settings=_model_settings(history_token_limit=10),
+ )
+
+ assert len(chat_model.calls) == 1
+ assert len(chat_model.calls[0]) == 10
+
+ @pytest.mark.asyncio
+ async def test_long_history_summary_is_shared_by_extraction_and_reply(
+ self, monkeypatch: pytest.MonkeyPatch
+ ) -> None:
+ chat_model = ScriptedChatModel(
+ replies=[SUMMARY_TEXT, "Got it."],
+ token_count=5000,
+ extractions=[
+ FieldExtraction(
+ collected_fields=extracted_fields({"name": "Asha"}),
+ missing_fields=["city"],
+ is_complete=False,
+ )
+ ],
+ )
+ patch_chat_model(monkeypatch, chat_model)
+
+ await run_chatbot_turn(
+ system_prompt=SYSTEM_PROMPT,
+ history=_alternating_history(turns=4),
+ user_message="user 4",
+ model_settings=_model_settings(history_token_limit=4000),
+ )
+
+ # Exactly one summarize call: the extraction node's view is reused for the reply.
+ summarize_call, reply_call = chat_model.calls
+ assert [m.content for m in summarize_call[1:]] == ["user 0", "bot 0"]
+ summary_note = f"[Earlier conversation summary] {SUMMARY_TEXT}"
+ recent = ["user 1", "bot 1", "user 2", "bot 2", "user 3", "bot 3", "user 4"]
+ [extraction_call] = chat_model.extraction_calls
+ assert [m.content for m in extraction_call[1:]] == [summary_note, *recent]
+ # The progress note joins the leading system block, after the summary note.
+ assert [m.content for m in reply_call] == [
+ SYSTEM_PROMPT,
+ summary_note,
+ f'{PROGRESS_PREFIX}{COLLECTED_PREFIX}{{"name": "Asha"}}. '
+ "Still missing: city. Ask only for the missing fields.",
+ *recent,
+ ]
+ assert all(isinstance(m, SystemMessage) for m in reply_call[:3])
+
+
+class TestFieldExtraction:
+ @pytest.mark.asyncio
+ async def test_greeting_turn_skips_extraction(
+ self, monkeypatch: pytest.MonkeyPatch
+ ) -> None:
+ chat_model = ScriptedChatModel(
+ replies=["Hi! What's your name?"],
+ extractions=[
+ FieldExtraction(
+ collected_fields=extracted_fields({"name": "invented"}),
+ missing_fields=[],
+ is_complete=True,
+ )
+ ],
+ )
+ patch_chat_model(monkeypatch, chat_model)
+
+ result = await run_chatbot_turn(
+ system_prompt=SYSTEM_PROMPT,
+ history=[],
+ user_message=None,
+ model_settings=_model_settings(),
+ collected_fields={"name": "Asha"},
+ )
+
+ assert chat_model.extraction_calls == []
+ assert result.collected_fields == {"name": "Asha"}
+ assert result.completion_status == ChatbotCompletionStatusEnum.IN_PROGRESS
+ [reply_call] = chat_model.calls
+ assert [m.content for m in reply_call] == [
+ SYSTEM_PROMPT,
+ "Begin the conversation.",
+ ]
+
+ @pytest.mark.asyncio
+ async def test_extraction_uses_native_json_schema_output(
+ self, monkeypatch: pytest.MonkeyPatch
+ ) -> None:
+ chat_model = ScriptedChatModel(replies=["Which city?"])
+ patch_chat_model(monkeypatch, chat_model)
+
+ await run_chatbot_turn(
+ system_prompt=SYSTEM_PROMPT,
+ history=[],
+ user_message="I'm Asha",
+ model_settings=_model_settings(),
+ )
+
+ # Forced tool use is rejected by Anthropic when thinking is on.
+ assert chat_model.structured_output_methods == ["json_schema"]
+
+ @pytest.mark.asyncio
+ async def test_extraction_sees_flow_prompt_prior_fields_and_conversation(
+ self, monkeypatch: pytest.MonkeyPatch
+ ) -> None:
+ chat_model = ScriptedChatModel(replies=["Which city?"])
+ patch_chat_model(monkeypatch, chat_model)
+
+ await run_chatbot_turn(
+ system_prompt=SYSTEM_PROMPT,
+ history=[{"role": "assistant", "content": "Hi! What's your name?"}],
+ user_message="I'm Asha",
+ model_settings=_model_settings(),
+ collected_fields={"age": "30"},
+ )
+
+ [extraction_call] = chat_model.extraction_calls
+ instruction, *conversation = extraction_call
+ assert isinstance(instruction, SystemMessage)
+ assert instruction.text.startswith(EXTRACTION_INSTRUCTION)
+ assert f"\n{SYSTEM_PROMPT}\n" in instruction.text
+ assert (
+ '\n{"age": "30"}\n'
+ in instruction.text
+ )
+ # The flow prompt is embedded in the instruction, not repeated as a message.
+ assert [m.content for m in conversation] == [
+ "Begin the conversation.",
+ "Hi! What's your name?",
+ "I'm Asha",
+ ]
+
+ @pytest.mark.asyncio
+ async def test_extracted_fields_merge_over_prior_with_corrections_winning(
+ self, monkeypatch: pytest.MonkeyPatch
+ ) -> None:
+ chat_model = ScriptedChatModel(
+ replies=["Noted."],
+ extractions=[
+ FieldExtraction(
+ collected_fields=extracted_fields({"city": "Mumbai", "age": "30"}),
+ missing_fields=[],
+ is_complete=False,
+ )
+ ],
+ )
+ patch_chat_model(monkeypatch, chat_model)
+
+ result = await run_chatbot_turn(
+ system_prompt=SYSTEM_PROMPT,
+ history=[{"role": "assistant", "content": "Anything to change?"}],
+ user_message="Actually I live in Mumbai now, and I'm 30",
+ model_settings=_model_settings(),
+ collected_fields={"name": "Asha", "city": "Pune"},
+ )
+
+ assert result.collected_fields == {
+ "name": "Asha",
+ "city": "Mumbai",
+ "age": "30",
+ }
+
+ @pytest.mark.parametrize(
+ ("is_complete", "missing_fields", "expected_status"),
+ [
+ (True, [], ChatbotCompletionStatusEnum.COMPLETE),
+ (True, ["city"], ChatbotCompletionStatusEnum.IN_PROGRESS),
+ (False, [], ChatbotCompletionStatusEnum.IN_PROGRESS),
+ ],
+ ids=["complete", "complete_but_lists_missing", "not_complete"],
+ )
+ @pytest.mark.asyncio
+ async def test_completion_requires_flag_and_no_missing_fields(
+ self,
+ monkeypatch: pytest.MonkeyPatch,
+ is_complete: bool,
+ missing_fields: list[str],
+ expected_status: ChatbotCompletionStatusEnum,
+ ) -> None:
+ chat_model = ScriptedChatModel(
+ replies=["Thanks!"],
+ extractions=[
+ FieldExtraction(
+ collected_fields=extracted_fields({"name": "Asha"}),
+ missing_fields=missing_fields,
+ is_complete=is_complete,
+ )
+ ],
+ )
+ patch_chat_model(monkeypatch, chat_model)
+
+ result = await run_chatbot_turn(
+ system_prompt=SYSTEM_PROMPT,
+ history=[],
+ user_message="I'm Asha",
+ model_settings=_model_settings(),
+ )
+
+ assert result.completion_status == expected_status
+
+
+class TestProgressNote:
+ @pytest.mark.parametrize(
+ ("extraction", "expected_note"),
+ [
+ (
+ FieldExtraction(
+ collected_fields=extracted_fields({"name": "Asha"}),
+ missing_fields=["city"],
+ is_complete=False,
+ ),
+ f'{COLLECTED_PREFIX}{{"name": "Asha"}}. '
+ "Still missing: city. Ask only for the missing fields.",
+ ),
+ (
+ FieldExtraction(
+ collected_fields=extracted_fields({}),
+ missing_fields=["name", "city"],
+ is_complete=False,
+ ),
+ "Still missing: name, city. Ask only for the missing fields.",
+ ),
+ (
+ FieldExtraction(
+ collected_fields=extracted_fields({"name": "Asha", "city": "Pune"}),
+ missing_fields=[],
+ is_complete=True,
+ ),
+ f'{COLLECTED_PREFIX}{{"name": "Asha", "city": "Pune"}}. '
+ "Every required field is collected; confirm and wrap up as the "
+ "flow prompt describes.",
+ ),
+ ],
+ ids=["collected_and_missing", "missing_only", "complete"],
+ )
+ @pytest.mark.asyncio
+ async def test_note_follows_system_prompt_in_reply_call(
+ self,
+ monkeypatch: pytest.MonkeyPatch,
+ extraction: FieldExtraction,
+ expected_note: str,
+ ) -> None:
+ chat_model = ScriptedChatModel(replies=["Reply."], extractions=[extraction])
+ patch_chat_model(monkeypatch, chat_model)
+
+ await run_chatbot_turn(
+ system_prompt=SYSTEM_PROMPT,
+ history=[{"role": "assistant", "content": "Hi! What's your name?"}],
+ user_message="I'm Asha from Pune",
+ model_settings=_model_settings(),
+ )
+
+ [reply_call] = chat_model.calls
+ assert [type(m) for m in reply_call[:2]] == [SystemMessage, SystemMessage]
+ assert [m.content for m in reply_call] == [
+ SYSTEM_PROMPT,
+ f"{PROGRESS_PREFIX}{expected_note}",
+ "Begin the conversation.",
+ "Hi! What's your name?",
+ "I'm Asha from Pune",
+ ]
+
+ @pytest.mark.asyncio
+ async def test_no_note_when_nothing_collected_missing_or_complete(
+ self, monkeypatch: pytest.MonkeyPatch
+ ) -> None:
+ chat_model = ScriptedChatModel(
+ replies=["Reply."],
+ extractions=[
+ FieldExtraction(
+ collected_fields=extracted_fields({}),
+ missing_fields=[],
+ is_complete=False,
+ )
+ ],
+ )
+ patch_chat_model(monkeypatch, chat_model)
+
+ await run_chatbot_turn(
+ system_prompt=SYSTEM_PROMPT,
+ history=[],
+ user_message="hello",
+ model_settings=_model_settings(),
+ )
+
+ [reply_call] = chat_model.calls
+ assert [m.content for m in reply_call] == [SYSTEM_PROMPT, "hello"]
+
+ @pytest.mark.asyncio
+ async def test_prior_fields_survive_into_note_when_extraction_adds_none(
+ self, monkeypatch: pytest.MonkeyPatch
+ ) -> None:
+ chat_model = ScriptedChatModel(replies=["Which city?"])
+ patch_chat_model(monkeypatch, chat_model)
+
+ await run_chatbot_turn(
+ system_prompt=SYSTEM_PROMPT,
+ history=[{"role": "assistant", "content": "Which city?"}],
+ user_message="hmm",
+ model_settings=_model_settings(),
+ collected_fields={"name": "Asha"},
+ )
+
+ [reply_call] = chat_model.calls
+ assert reply_call[1].content == (
+ f'{PROGRESS_PREFIX}{COLLECTED_PREFIX}{{"name": "Asha"}}.'
+ )
+
+
+class TestFieldExtractionSchema:
+ def test_collected_fields_is_a_list_of_name_value_pairs(self) -> None:
+ # Anthropic's json_schema mode forces additionalProperties=false on every
+ # object, so a free-form dict here would only ever come back empty.
+ schema = FieldExtraction.model_json_schema()
+ collected = schema["properties"]["collected_fields"]
+ item = schema["$defs"][collected["items"]["$ref"].split("/")[-1]]
+
+ assert collected["type"] == "array"
+ assert set(item["properties"]) == {"name", "value"}
+ assert set(item["required"]) == {"name", "value"}
+
+
+class TestExtractionErrors:
+ @pytest.mark.parametrize(
+ ("extraction_outcome", "expected_message"),
+ [
+ (
+ OutputParserException("not valid JSON"),
+ "[ANTHROPIC] Field extraction returned malformed structured output",
+ ),
+ (
+ {"collected_fields": {}, "missing_fields": [], "is_complete": True},
+ "[ANTHROPIC] Field extraction returned an unexpected output shape",
+ ),
+ (
+ ValueError("effort is not supported for this model"),
+ "[KAAPI] Unsupported model configuration for 'claude-sonnet-4-6': "
+ "effort is not supported for this model",
+ ),
+ (
+ anthropic.APITimeoutError(request=_ANTHROPIC_REQUEST),
+ "(code: APITimeoutError)",
+ ),
+ ],
+ ids=["output_parser", "wrong_type", "value_error", "anthropic_timeout"],
+ )
+ @pytest.mark.asyncio
+ async def test_extraction_failure_becomes_provider_error_before_reply(
+ self,
+ monkeypatch: pytest.MonkeyPatch,
+ extraction_outcome: object,
+ expected_message: str,
+ ) -> None:
+ chat_model = ScriptedChatModel(
+ replies=["should never be used"], extractions=[extraction_outcome]
+ )
+ patch_chat_model(monkeypatch, chat_model)
+
+ with pytest.raises(ChatbotProviderError) as exc_info:
+ await run_chatbot_turn(
+ system_prompt=SYSTEM_PROMPT,
+ history=[],
+ user_message="I'm Asha",
+ model_settings=_model_settings(),
+ )
+
+ assert expected_message in str(exc_info.value)
+ assert chat_model.calls == []
diff --git a/backend/app/tests/services/chatbot/test_chatbot_ref.py b/backend/app/tests/services/chatbot/test_chatbot_ref.py
new file mode 100644
index 000000000..3fcbea589
--- /dev/null
+++ b/backend/app/tests/services/chatbot/test_chatbot_ref.py
@@ -0,0 +1,104 @@
+import logging
+import re
+
+import pytest
+from sqlmodel import Session
+
+from app.models import Config
+from app.services.chatbot import chatbot_ref as chatbot_ref_module
+from app.services.chatbot.chatbot_ref import (
+ CHATBOT_REF_MAX_ATTEMPTS,
+ CHATBOT_REF_PREFIX,
+ CHATBOT_REF_SUFFIX_LENGTH,
+ generate_chatbot_ref,
+)
+from app.services.chatbot.exceptions import ChatbotRefGenerationError
+from app.tests.utils.chatbot import create_test_chatbot_session
+from app.tests.utils.test_data import (
+ build_anthropic_text_config_blob,
+ create_test_config,
+)
+
+USED_SUFFIX = 0xABCDE
+USED_REF = "LLMResponseWithPrompt-abcde"
+FRESH_SUFFIX = 0x1
+FRESH_REF = "LLMResponseWithPrompt-00001"
+
+
+@pytest.fixture
+def config(db: Session) -> Config:
+ return create_test_config(db, config_blob=build_anthropic_text_config_blob())
+
+
+def _script_randbelow(monkeypatch: pytest.MonkeyPatch, values: list[int]) -> list[int]:
+ """Replace the CSPRNG with a script; returns the list of bounds it was asked for."""
+ bounds: list[int] = []
+ remaining = iter(values)
+
+ def fake_randbelow(bound: int) -> int:
+ bounds.append(bound)
+ return next(remaining)
+
+ monkeypatch.setattr(chatbot_ref_module.secrets, "randbelow", fake_randbelow)
+ return bounds
+
+
+class TestGenerateChatbotRef:
+ def test_ref_is_prefix_plus_lowercase_hex_suffix(
+ self, db: Session, config: Config
+ ) -> None:
+ ref = generate_chatbot_ref(db, project_id=config.project_id)
+
+ pattern = (
+ rf"{re.escape(CHATBOT_REF_PREFIX)}[0-9a-f]{{{CHATBOT_REF_SUFFIX_LENGTH}}}"
+ )
+ assert re.fullmatch(pattern, ref)
+
+ def test_small_suffix_is_zero_padded(
+ self, db: Session, config: Config, monkeypatch: pytest.MonkeyPatch
+ ) -> None:
+ _script_randbelow(monkeypatch, [FRESH_SUFFIX])
+
+ assert generate_chatbot_ref(db, project_id=config.project_id) == FRESH_REF
+
+ def test_skips_ref_already_used_in_project(
+ self, db: Session, config: Config, monkeypatch: pytest.MonkeyPatch
+ ) -> None:
+ create_test_chatbot_session(db, config=config, chatbot_ref=USED_REF)
+ _script_randbelow(monkeypatch, [USED_SUFFIX, FRESH_SUFFIX])
+
+ assert generate_chatbot_ref(db, project_id=config.project_id) == FRESH_REF
+
+ def test_accepts_ref_used_only_in_another_project(
+ self, db: Session, config: Config, monkeypatch: pytest.MonkeyPatch
+ ) -> None:
+ other_config = create_test_config(
+ db, config_blob=build_anthropic_text_config_blob()
+ )
+ create_test_chatbot_session(db, config=other_config, chatbot_ref=USED_REF)
+ _script_randbelow(monkeypatch, [USED_SUFFIX])
+
+ assert generate_chatbot_ref(db, project_id=config.project_id) == USED_REF
+
+ def test_raises_and_logs_after_max_attempts(
+ self,
+ db: Session,
+ config: Config,
+ monkeypatch: pytest.MonkeyPatch,
+ caplog: pytest.LogCaptureFixture,
+ ) -> None:
+ create_test_chatbot_session(db, config=config, chatbot_ref=USED_REF)
+ # One extra value: a loop that over-runs the cap would return FRESH_REF.
+ bounds = _script_randbelow(
+ monkeypatch, [USED_SUFFIX] * CHATBOT_REF_MAX_ATTEMPTS + [FRESH_SUFFIX]
+ )
+
+ with caplog.at_level(logging.ERROR, logger=chatbot_ref_module.__name__):
+ with pytest.raises(ChatbotRefGenerationError) as exc_info:
+ generate_chatbot_ref(db, project_id=config.project_id)
+
+ assert len(bounds) == CHATBOT_REF_MAX_ATTEMPTS
+ assert "(code: ChatbotRefGenerationError)" in str(exc_info.value)
+ [record] = [r for r in caplog.records if r.levelno == logging.ERROR]
+ assert record.getMessage().startswith("[generate_chatbot_ref]")
+ assert f"project_id: {config.project_id}" in record.getMessage()
diff --git a/backend/app/tests/services/chatbot/test_config.py b/backend/app/tests/services/chatbot/test_config.py
new file mode 100644
index 000000000..c70f1a4dc
--- /dev/null
+++ b/backend/app/tests/services/chatbot/test_config.py
@@ -0,0 +1,185 @@
+from typing import Any
+from uuid import uuid4
+
+import pytest
+from fastapi import HTTPException
+from sqlmodel import Session
+
+from app.crud.config import ConfigVersionCrud
+from app.models import Config
+from app.services.chatbot.config import resolve_chatbot_model_settings
+from app.services.chatbot.exceptions import ChatbotInputError
+from app.services.chatbot.utils import ChatbotModelSettings
+from app.tests.utils.test_data import (
+ build_anthropic_text_config_blob,
+ create_test_config,
+ create_test_project,
+ create_test_version,
+)
+
+
+def _resolve(
+ db: Session,
+ config: Config,
+ *,
+ config_version: int | None = None,
+ max_tokens: int | None = None,
+ history_token_limit: int | None = None,
+) -> ChatbotModelSettings:
+ return resolve_chatbot_model_settings(
+ session=db,
+ project_id=config.project_id,
+ config_id=config.id,
+ config_version=config_version,
+ max_tokens=max_tokens,
+ history_token_limit=history_token_limit,
+ )
+
+
+def _overwrite_latest_blob(db: Session, config: Config, blob: dict[str, Any]) -> None:
+ # Bypasses ConfigVersionCrud validation to simulate a legacy/corrupt stored row.
+ version = ConfigVersionCrud(
+ session=db, project_id=config.project_id, config_id=config.id
+ ).read_latest()
+ assert version is not None
+ version.config_blob = blob
+ db.add(version)
+ db.commit()
+
+
+class TestResolveChatbotModelSettings:
+ def test_latest_version_with_server_defaults(self, db: Session) -> None:
+ config = create_test_config(
+ db, config_blob=build_anthropic_text_config_blob(model="claude-sonnet-4-6")
+ )
+ create_test_version(
+ db,
+ config_id=config.id,
+ project_id=config.project_id,
+ config_blob=build_anthropic_text_config_blob(
+ model="claude-opus-5-5",
+ effort="high",
+ thinking={"type": "enabled", "budget_tokens": 2048},
+ ),
+ )
+
+ model_settings = _resolve(db, config)
+
+ assert model_settings == ChatbotModelSettings(
+ model="claude-opus-5-5",
+ max_tokens=1024,
+ reasoning_effort="high",
+ thinking={"type": "enabled", "budget_tokens": 2048},
+ history_token_limit=4000,
+ )
+
+ def test_explicit_version_and_request_overrides(self, db: Session) -> None:
+ config = create_test_config(
+ db, config_blob=build_anthropic_text_config_blob(model="claude-sonnet-4-6")
+ )
+ create_test_version(
+ db,
+ config_id=config.id,
+ project_id=config.project_id,
+ config_blob=build_anthropic_text_config_blob(model="claude-opus-5-5"),
+ )
+
+ model_settings = _resolve(
+ db, config, config_version=1, max_tokens=256, history_token_limit=900
+ )
+
+ assert model_settings.model == "claude-sonnet-4-6"
+ assert model_settings.max_tokens == 256
+ assert model_settings.history_token_limit == 900
+ assert model_settings.reasoning_effort is None
+ assert model_settings.thinking == {"type": "adaptive"}
+
+ def test_unknown_version_raises_404(self, db: Session) -> None:
+ config = create_test_config(db, config_blob=build_anthropic_text_config_blob())
+
+ with pytest.raises(HTTPException) as exc_info:
+ _resolve(db, config, config_version=99)
+
+ assert exc_info.value.status_code == 404
+
+ def test_config_from_other_project_raises_404(self, db: Session) -> None:
+ config = create_test_config(db, config_blob=build_anthropic_text_config_blob())
+ other_project = create_test_project(db)
+
+ with pytest.raises(HTTPException) as exc_info:
+ resolve_chatbot_model_settings(
+ session=db,
+ project_id=other_project.id,
+ config_id=config.id,
+ config_version=None,
+ max_tokens=None,
+ history_token_limit=None,
+ )
+
+ assert exc_info.value.status_code == 404
+
+ def test_unknown_config_raises_404(self, db: Session) -> None:
+ project = create_test_project(db)
+
+ with pytest.raises(HTTPException) as exc_info:
+ resolve_chatbot_model_settings(
+ session=db,
+ project_id=project.id,
+ config_id=uuid4(),
+ config_version=None,
+ max_tokens=None,
+ history_token_limit=None,
+ )
+
+ assert exc_info.value.status_code == 404
+
+ def test_no_live_versions_raises_404(self, db: Session) -> None:
+ config = create_test_config(db, config_blob=build_anthropic_text_config_blob())
+ ConfigVersionCrud(
+ session=db, project_id=config.project_id, config_id=config.id
+ ).delete_or_raise(1)
+
+ with pytest.raises(HTTPException) as exc_info:
+ _resolve(db, config)
+
+ assert exc_info.value.status_code == 404
+ assert exc_info.value.detail == f"No version found for config '{config.id}'"
+
+ def test_non_anthropic_provider_rejected(self, db: Session) -> None:
+ config = create_test_config(db, use_kaapi_schema=True)
+
+ with pytest.raises(ChatbotInputError, match="only supports configs"):
+ _resolve(db, config)
+
+ def test_native_completion_config_rejected(self, db: Session) -> None:
+ config = create_test_config(db)
+
+ with pytest.raises(ChatbotInputError, match="only supports configs"):
+ _resolve(db, config)
+
+ def test_invalid_stored_blob_rejected(self, db: Session) -> None:
+ config = create_test_config(db, config_blob=build_anthropic_text_config_blob())
+ _overwrite_latest_blob(db, config, {"completion": {"provider": "anthropic"}})
+
+ with pytest.raises(ChatbotInputError, match="blob is invalid"):
+ _resolve(db, config)
+
+ def test_missing_model_rejected(self, db: Session) -> None:
+ config = create_test_config(db, config_blob=build_anthropic_text_config_blob())
+ _overwrite_latest_blob(
+ db,
+ config,
+ {"completion": {"provider": "anthropic", "type": "text", "params": {}}},
+ )
+
+ with pytest.raises(ChatbotInputError, match="missing completion.params.model"):
+ _resolve(db, config)
+
+ @pytest.mark.parametrize("effort", ["none", "minimal"])
+ def test_non_anthropic_effort_rejected(self, db: Session, effort: str) -> None:
+ config = create_test_config(
+ db, config_blob=build_anthropic_text_config_blob(effort=effort)
+ )
+
+ with pytest.raises(ChatbotInputError, match=f"'{effort}' is not an Anthropic"):
+ _resolve(db, config)
diff --git a/backend/app/tests/services/chatbot/test_session.py b/backend/app/tests/services/chatbot/test_session.py
new file mode 100644
index 000000000..f238a5e5c
--- /dev/null
+++ b/backend/app/tests/services/chatbot/test_session.py
@@ -0,0 +1,489 @@
+from collections.abc import Iterator
+from dataclasses import dataclass, field
+from typing import Any
+from uuid import uuid4
+
+import anthropic
+import httpx
+import pytest
+from sqlmodel import Session
+
+from app.crud.chatbot import (
+ list_chatbot_session_messages,
+ update_chatbot_session_progress,
+)
+from app.crud.config import ConfigVersionCrud
+from app.models import (
+ ChatbotCompletionStatusEnum,
+ ChatbotMessageRoleEnum,
+ ChatbotSession,
+ Config,
+ Project,
+)
+from app.services.chatbot import session as session_service
+from app.services.chatbot.agents.onboarding.types import FieldExtraction
+from app.services.chatbot.session import process_chatbot_session_message
+from app.tests.utils.chatbot import (
+ DEFAULT_SYSTEM_PROMPT,
+ ScriptedChatModel,
+ add_test_chatbot_messages,
+ create_test_chatbot_session,
+ extracted_fields,
+ patch_chat_model,
+)
+from app.tests.utils.test_data import (
+ build_anthropic_text_config_blob,
+ create_test_config,
+)
+
+WEBHOOK_URL = "https://hooks.example.com/chatbot"
+
+
+class _NonClosingSession:
+ """The worker opens `Session(engine)`, which can't see this test's
+ uncommitted rows; hand it the transactional test session instead."""
+
+ def __init__(self, session: Session) -> None:
+ self._session = session
+
+ def __enter__(self) -> Session:
+ return self._session
+
+ def __exit__(self, *_exc: object) -> bool:
+ return False
+
+
+@dataclass
+class CallbackRecorder:
+ calls: list[tuple[str, dict[str, Any], str | None]] = field(default_factory=list)
+
+ def __call__(
+ self, url: str, payload: dict[str, Any], secret: str | None = None
+ ) -> bool:
+ self.calls.append((url, payload, secret))
+ return True
+
+ @property
+ def payloads(self) -> list[dict[str, Any]]:
+ return [payload for _url, payload, _secret in self.calls]
+
+
+@pytest.fixture
+def callbacks(
+ db: Session, monkeypatch: pytest.MonkeyPatch
+) -> Iterator[CallbackRecorder]:
+ recorder = CallbackRecorder()
+ monkeypatch.setattr(
+ session_service, "Session", lambda _engine: _NonClosingSession(db)
+ )
+ # The webhook POST is the external boundary.
+ monkeypatch.setattr(session_service, "send_callback", recorder)
+ yield recorder
+
+
+@pytest.fixture
+def config(db: Session) -> Config:
+ return create_test_config(db, config_blob=build_anthropic_text_config_blob())
+
+
+def _process(chatbot_session: ChatbotSession, db: Session) -> None:
+ project = db.get(Project, chatbot_session.project_id)
+ assert project is not None
+ process_chatbot_session_message(
+ session_id=chatbot_session.id,
+ organization_id=project.organization_id,
+ project_id=project.id,
+ webhook_url=WEBHOOK_URL,
+ )
+
+
+def _transcript(db: Session, chatbot_session: ChatbotSession) -> list[tuple[str, str]]:
+ return [
+ (m.role.value, m.content)
+ for m in list_chatbot_session_messages(db, session_id=chatbot_session.id)
+ ]
+
+
+class TestProcessChatbotSessionMessage:
+ def test_first_call_stores_greeting_and_posts_success_webhook(
+ self,
+ db: Session,
+ config: Config,
+ callbacks: CallbackRecorder,
+ monkeypatch: pytest.MonkeyPatch,
+ ) -> None:
+ patch_chat_model(
+ monkeypatch, ScriptedChatModel(replies=["Hi! What's your name?"])
+ )
+ chatbot_session = create_test_chatbot_session(db, config=config)
+
+ _process(chatbot_session, db)
+
+ assert _transcript(db, chatbot_session) == [
+ ("assistant", "Hi! What's your name?")
+ ]
+ assert callbacks.calls == [
+ (
+ WEBHOOK_URL,
+ {
+ "success": True,
+ "data": {
+ "session_id": str(chatbot_session.id),
+ "chatbot_ref": chatbot_session.chatbot_ref,
+ "reply": "Hi! What's your name?",
+ "status": "active",
+ "completion_status": "in_progress",
+ "collected_fields": {},
+ },
+ },
+ None,
+ )
+ ]
+
+ def test_pending_user_message_is_answered_with_prior_history(
+ self,
+ db: Session,
+ config: Config,
+ callbacks: CallbackRecorder,
+ monkeypatch: pytest.MonkeyPatch,
+ ) -> None:
+ chat_model = ScriptedChatModel(replies=["Nice, which city?"])
+ patch_chat_model(monkeypatch, chat_model)
+ chatbot_session = create_test_chatbot_session(db, config=config)
+ add_test_chatbot_messages(
+ db,
+ chatbot_session,
+ [
+ (ChatbotMessageRoleEnum.ASSISTANT, "Hi! What's your name?"),
+ (ChatbotMessageRoleEnum.USER, "Asha"),
+ ],
+ )
+
+ _process(chatbot_session, db)
+
+ assert [m.content for m in chat_model.calls[0]] == [
+ DEFAULT_SYSTEM_PROMPT,
+ "Begin the conversation.",
+ "Hi! What's your name?",
+ "Asha",
+ ]
+ assert _transcript(db, chatbot_session) == [
+ ("assistant", "Hi! What's your name?"),
+ ("user", "Asha"),
+ ("assistant", "Nice, which city?"),
+ ]
+ assert callbacks.payloads[0]["data"]["reply"] == "Nice, which city?"
+
+ def test_stored_system_rows_are_not_sent_as_history(
+ self,
+ db: Session,
+ config: Config,
+ callbacks: CallbackRecorder,
+ monkeypatch: pytest.MonkeyPatch,
+ ) -> None:
+ chat_model = ScriptedChatModel(replies=["Which city?"])
+ patch_chat_model(monkeypatch, chat_model)
+ chatbot_session = create_test_chatbot_session(db, config=config)
+ add_test_chatbot_messages(
+ db,
+ chatbot_session,
+ [
+ (ChatbotMessageRoleEnum.SYSTEM, "stale stored prompt"),
+ (ChatbotMessageRoleEnum.USER, "I'm Asha"),
+ ],
+ )
+
+ _process(chatbot_session, db)
+
+ sent = [m.content for m in chat_model.calls[0]]
+ assert "stale stored prompt" not in sent
+ assert sent == [DEFAULT_SYSTEM_PROMPT, "I'm Asha"]
+ assert callbacks.payloads[0]["success"] is True
+
+ def test_already_answered_turn_is_skipped(
+ self,
+ db: Session,
+ config: Config,
+ callbacks: CallbackRecorder,
+ monkeypatch: pytest.MonkeyPatch,
+ ) -> None:
+ chat_model = ScriptedChatModel(replies=["should never be used"])
+ patch_chat_model(monkeypatch, chat_model)
+ chatbot_session = create_test_chatbot_session(db, config=config)
+ add_test_chatbot_messages(
+ db,
+ chatbot_session,
+ [
+ (ChatbotMessageRoleEnum.USER, "Asha"),
+ (ChatbotMessageRoleEnum.ASSISTANT, "Which city?"),
+ ],
+ )
+
+ _process(chatbot_session, db)
+
+ assert chat_model.calls == []
+ assert callbacks.calls == []
+ assert _transcript(db, chatbot_session) == [
+ ("user", "Asha"),
+ ("assistant", "Which city?"),
+ ]
+
+ def test_unknown_session_does_nothing(
+ self,
+ db: Session,
+ config: Config,
+ callbacks: CallbackRecorder,
+ monkeypatch: pytest.MonkeyPatch,
+ ) -> None:
+ chat_model = ScriptedChatModel(replies=["should never be used"])
+ patch_chat_model(monkeypatch, chat_model)
+ project = db.get(Project, config.project_id)
+ assert project is not None
+
+ process_chatbot_session_message(
+ session_id=uuid4(),
+ organization_id=project.organization_id,
+ project_id=project.id,
+ webhook_url=WEBHOOK_URL,
+ )
+
+ assert chat_model.calls == []
+ assert callbacks.calls == []
+
+ def test_deleted_config_version_posts_failure_webhook(
+ self,
+ db: Session,
+ config: Config,
+ callbacks: CallbackRecorder,
+ monkeypatch: pytest.MonkeyPatch,
+ ) -> None:
+ chat_model = ScriptedChatModel(replies=["should never be used"])
+ patch_chat_model(monkeypatch, chat_model)
+ chatbot_session = create_test_chatbot_session(db, config=config)
+ ConfigVersionCrud(
+ session=db, project_id=config.project_id, config_id=config.id
+ ).delete_or_raise(1)
+
+ _process(chatbot_session, db)
+
+ assert chat_model.calls == []
+ assert _transcript(db, chatbot_session) == []
+ assert callbacks.calls == [
+ (
+ WEBHOOK_URL,
+ {
+ "success": False,
+ "error": f"No version found for config '{config.id}'",
+ "data": {"session_id": str(chatbot_session.id)},
+ },
+ None,
+ )
+ ]
+
+ def test_non_anthropic_config_posts_failure_webhook(
+ self,
+ db: Session,
+ callbacks: CallbackRecorder,
+ monkeypatch: pytest.MonkeyPatch,
+ ) -> None:
+ chat_model = ScriptedChatModel(replies=["should never be used"])
+ patch_chat_model(monkeypatch, chat_model)
+ openai_config = create_test_config(db, use_kaapi_schema=True)
+ chatbot_session = create_test_chatbot_session(db, config=openai_config)
+
+ _process(chatbot_session, db)
+
+ assert chat_model.calls == []
+ [payload] = callbacks.payloads
+ assert payload["success"] is False
+ assert "only supports configs" in payload["error"]
+ assert payload["data"] == {"session_id": str(chatbot_session.id)}
+
+ def test_provider_error_posts_failure_webhook_and_stores_nothing(
+ self,
+ db: Session,
+ config: Config,
+ callbacks: CallbackRecorder,
+ monkeypatch: pytest.MonkeyPatch,
+ ) -> None:
+ request = httpx.Request("POST", "https://api.anthropic.com/v1/messages")
+ patch_chat_model(
+ monkeypatch,
+ ScriptedChatModel(error=anthropic.APITimeoutError(request=request)),
+ )
+ chatbot_session = create_test_chatbot_session(db, config=config)
+ add_test_chatbot_messages(
+ db, chatbot_session, [(ChatbotMessageRoleEnum.USER, "Asha")]
+ )
+
+ _process(chatbot_session, db)
+
+ assert _transcript(db, chatbot_session) == [("user", "Asha")]
+ [payload] = callbacks.payloads
+ assert payload["success"] is False
+ assert "(code: APITimeoutError)" in payload["error"]
+ assert payload["data"] == {"session_id": str(chatbot_session.id)}
+
+ def test_transcript_without_pending_user_turn_posts_failure_webhook(
+ self,
+ db: Session,
+ config: Config,
+ callbacks: CallbackRecorder,
+ monkeypatch: pytest.MonkeyPatch,
+ ) -> None:
+ chat_model = ScriptedChatModel(replies=["should never be used"])
+ patch_chat_model(monkeypatch, chat_model)
+ chatbot_session = create_test_chatbot_session(db, config=config)
+ # A trailing system row dodges the already-answered check, leaving an
+ # assistant turn with no user message after it.
+ add_test_chatbot_messages(
+ db,
+ chatbot_session,
+ [
+ (ChatbotMessageRoleEnum.ASSISTANT, "Hi!"),
+ (ChatbotMessageRoleEnum.SYSTEM, "note"),
+ ],
+ )
+
+ _process(chatbot_session, db)
+
+ assert chat_model.calls == []
+ [payload] = callbacks.payloads
+ assert payload["success"] is False
+ assert "`message` is required" in payload["error"]
+
+
+class TestSessionFieldProgress:
+ def test_turn_persists_merged_fields_and_completion_and_webhook_reports_them(
+ self,
+ db: Session,
+ config: Config,
+ callbacks: CallbackRecorder,
+ monkeypatch: pytest.MonkeyPatch,
+ ) -> None:
+ chat_model = ScriptedChatModel(
+ replies=["Thanks, all set!"],
+ extractions=[
+ FieldExtraction(
+ collected_fields=extracted_fields({"city": "Pune"}),
+ missing_fields=[],
+ is_complete=True,
+ )
+ ],
+ )
+ patch_chat_model(monkeypatch, chat_model)
+ chatbot_session = create_test_chatbot_session(db, config=config)
+ update_chatbot_session_progress(
+ db,
+ session_id=chatbot_session.id,
+ collected_fields={"name": "Asha"},
+ completion_status=ChatbotCompletionStatusEnum.IN_PROGRESS,
+ )
+ updated_before_turn = chatbot_session.updated_at
+ add_test_chatbot_messages(
+ db,
+ chatbot_session,
+ [
+ (ChatbotMessageRoleEnum.ASSISTANT, "Which city?"),
+ (ChatbotMessageRoleEnum.USER, "Pune"),
+ ],
+ )
+
+ _process(chatbot_session, db)
+
+ db.expire_all()
+ stored = db.get(ChatbotSession, chatbot_session.id)
+ assert stored is not None
+ # "name" only survives if the stored prior map was handed to the engine.
+ assert stored.collected_fields == {"name": "Asha", "city": "Pune"}
+ assert stored.completion_status == ChatbotCompletionStatusEnum.COMPLETE
+ assert stored.updated_at > updated_before_turn
+ assert callbacks.payloads == [
+ {
+ "success": True,
+ "data": {
+ "session_id": str(chatbot_session.id),
+ "chatbot_ref": chatbot_session.chatbot_ref,
+ "reply": "Thanks, all set!",
+ "status": "active",
+ "completion_status": "complete",
+ "collected_fields": {"name": "Asha", "city": "Pune"},
+ },
+ }
+ ]
+
+ def test_extraction_value_error_posts_failure_webhook_and_keeps_progress(
+ self,
+ db: Session,
+ config: Config,
+ callbacks: CallbackRecorder,
+ monkeypatch: pytest.MonkeyPatch,
+ ) -> None:
+ chat_model = ScriptedChatModel(
+ replies=["should never be used"],
+ extractions=[ValueError("thinking cannot be disabled for this model")],
+ )
+ patch_chat_model(monkeypatch, chat_model)
+ chatbot_session = create_test_chatbot_session(db, config=config)
+ add_test_chatbot_messages(
+ db, chatbot_session, [(ChatbotMessageRoleEnum.USER, "Asha")]
+ )
+
+ _process(chatbot_session, db)
+
+ [payload] = callbacks.payloads
+ assert payload["success"] is False
+ assert "[KAAPI] Unsupported model configuration" in payload["error"]
+ assert "thinking cannot be disabled for this model" in payload["error"]
+ assert payload["data"] == {"session_id": str(chatbot_session.id)}
+ assert _transcript(db, chatbot_session) == [("user", "Asha")]
+ db.expire_all()
+ stored = db.get(ChatbotSession, chatbot_session.id)
+ assert stored is not None
+ assert stored.collected_fields == {}
+ assert stored.completion_status == ChatbotCompletionStatusEnum.IN_PROGRESS
+
+ def test_complete_session_still_answers_new_messages(
+ self,
+ db: Session,
+ config: Config,
+ callbacks: CallbackRecorder,
+ monkeypatch: pytest.MonkeyPatch,
+ ) -> None:
+ chat_model = ScriptedChatModel(
+ replies=["You're welcome!"],
+ extractions=[
+ FieldExtraction(
+ collected_fields=extracted_fields({"name": "Asha", "city": "Pune"}),
+ missing_fields=[],
+ is_complete=True,
+ )
+ ],
+ )
+ patch_chat_model(monkeypatch, chat_model)
+ chatbot_session = create_test_chatbot_session(db, config=config)
+ update_chatbot_session_progress(
+ db,
+ session_id=chatbot_session.id,
+ collected_fields={"name": "Asha", "city": "Pune"},
+ completion_status=ChatbotCompletionStatusEnum.COMPLETE,
+ )
+ add_test_chatbot_messages(
+ db,
+ chatbot_session,
+ [
+ (ChatbotMessageRoleEnum.ASSISTANT, "All set!"),
+ (ChatbotMessageRoleEnum.USER, "Thanks"),
+ ],
+ )
+
+ _process(chatbot_session, db)
+
+ assert _transcript(db, chatbot_session) == [
+ ("assistant", "All set!"),
+ ("user", "Thanks"),
+ ("assistant", "You're welcome!"),
+ ]
+ [payload] = callbacks.payloads
+ assert payload["success"] is True
+ assert payload["data"]["completion_status"] == "complete"
diff --git a/backend/app/tests/services/chatbot/test_utils.py b/backend/app/tests/services/chatbot/test_utils.py
new file mode 100644
index 000000000..512fca063
--- /dev/null
+++ b/backend/app/tests/services/chatbot/test_utils.py
@@ -0,0 +1,65 @@
+import pytest
+from langchain_anthropic import ChatAnthropic
+
+from app.core.config import settings
+from app.services.chatbot.utils import (
+ ChatbotModelSettings,
+ default_thinking,
+ get_chat_model,
+)
+
+
+class TestChatbotModelSettings:
+ def test_defaults(self) -> None:
+ model_settings = ChatbotModelSettings(model="claude-sonnet-4-5")
+
+ assert model_settings.max_tokens == 1024
+ assert model_settings.reasoning_effort is None
+ assert model_settings.thinking == {"type": "adaptive"}
+ assert model_settings.history_token_limit == 4000
+
+ def test_thinking_default_is_not_shared_between_instances(self) -> None:
+ first = ChatbotModelSettings(model="claude-sonnet-4-5")
+ first.thinking["budget_tokens"] = 2048
+
+ second = ChatbotModelSettings(model="claude-sonnet-4-5")
+
+ assert second.thinking == {"type": "adaptive"}
+ assert default_thinking() == {"type": "adaptive"}
+
+
+class TestGetChatModel:
+ def test_missing_api_key_raises(self, monkeypatch: pytest.MonkeyPatch) -> None:
+ monkeypatch.setattr(settings, "ANTHROPIC_API_KEY", "")
+
+ with pytest.raises(RuntimeError, match="ANTHROPIC_API_KEY is not set"):
+ get_chat_model(ChatbotModelSettings(model="claude-sonnet-4-5"))
+
+ def test_builds_model_from_settings(self, monkeypatch: pytest.MonkeyPatch) -> None:
+ monkeypatch.setattr(settings, "ANTHROPIC_API_KEY", "sk-ant-test")
+
+ chat_model = get_chat_model(
+ ChatbotModelSettings(
+ model="claude-sonnet-4-5",
+ max_tokens=512,
+ reasoning_effort="high",
+ thinking={"type": "enabled", "budget_tokens": 2048},
+ )
+ )
+
+ assert isinstance(chat_model, ChatAnthropic)
+ assert chat_model.model == "claude-sonnet-4-5"
+ assert chat_model.max_tokens == 512
+ assert chat_model.reasoning_effort == "high"
+ assert chat_model.thinking == {"type": "enabled", "budget_tokens": 2048}
+ assert chat_model.anthropic_api_key.get_secret_value() == "sk-ant-test"
+
+ def test_omits_reasoning_effort_when_unset(
+ self, monkeypatch: pytest.MonkeyPatch
+ ) -> None:
+ monkeypatch.setattr(settings, "ANTHROPIC_API_KEY", "sk-ant-test")
+
+ chat_model = get_chat_model(ChatbotModelSettings(model="claude-sonnet-4-5"))
+
+ assert chat_model.reasoning_effort is None
+ assert chat_model.thinking == {"type": "adaptive"}
diff --git a/backend/app/tests/utils/chatbot.py b/backend/app/tests/utils/chatbot.py
new file mode 100644
index 000000000..7137bc766
--- /dev/null
+++ b/backend/app/tests/utils/chatbot.py
@@ -0,0 +1,136 @@
+from collections.abc import Sequence
+from typing import Any
+
+import pytest
+from langchain_core.language_models.chat_models import BaseChatModel
+from langchain_core.messages import AIMessage, BaseMessage
+from langchain_core.outputs import ChatGeneration, ChatResult
+from langchain_core.runnables import Runnable, RunnableLambda
+from pydantic import Field
+from sqlmodel import Session
+
+from app.crud.chatbot import create_chatbot_session, create_chatbot_session_message
+from app.models import (
+ DEFAULT_CHATBOT_NAME,
+ ChatbotMessageRoleEnum,
+ ChatbotSession,
+ ChatbotSessionMessage,
+ Config,
+ Project,
+)
+from app.services.chatbot.agents.onboarding import graph as onboarding_graph
+from app.services.chatbot.agents.onboarding.types import (
+ ExtractedField,
+ FieldExtraction,
+)
+from app.tests.utils.utils import random_lower_string
+
+DEFAULT_SYSTEM_PROMPT = "Collect the user's name and city."
+
+
+def extracted_fields(fields: dict[str, str]) -> list[ExtractedField]:
+ return [ExtractedField(name=name, value=value) for name, value in fields.items()]
+
+
+NOTHING_EXTRACTED = FieldExtraction(
+ collected_fields=[], missing_fields=[], is_complete=False
+)
+
+
+class ScriptedChatModel(BaseChatModel):
+ """Stands in for ChatAnthropic: replies from a script and records each call."""
+
+ replies: list[str] = Field(default_factory=list)
+ token_count: int = 0
+ error: Exception | None = None
+ calls: list[list[BaseMessage]] = Field(default_factory=list)
+ # Each entry is a FieldExtraction to return, an exception to raise, or any
+ # other object to simulate a wrongly-typed structured output.
+ extractions: list[Any] = Field(default_factory=list)
+ extraction_calls: list[list[BaseMessage]] = Field(default_factory=list)
+ structured_output_methods: list[str | None] = Field(default_factory=list)
+
+ @property
+ def _llm_type(self) -> str:
+ return "scripted"
+
+ def _generate(
+ self,
+ messages: list[BaseMessage],
+ stop: list[str] | None = None,
+ run_manager: Any = None,
+ **kwargs: Any,
+ ) -> ChatResult:
+ self.calls.append(list(messages))
+ if self.error is not None:
+ raise self.error
+ reply = AIMessage(content=self.replies.pop(0))
+ return ChatResult(generations=[ChatGeneration(message=reply)])
+
+ def get_num_tokens_from_messages(
+ self, messages: list[BaseMessage], tools: Sequence[Any] | None = None
+ ) -> int:
+ return self.token_count
+
+ def with_structured_output(
+ self, schema: Any, *, method: str | None = None, **kwargs: Any
+ ) -> Runnable[Any, Any]:
+ self.structured_output_methods.append(method)
+
+ def _extract(messages: list[BaseMessage]) -> Any:
+ self.extraction_calls.append(list(messages))
+ outcome = self.extractions.pop(0) if self.extractions else NOTHING_EXTRACTED
+ if isinstance(outcome, BaseException):
+ raise outcome
+ return outcome
+
+ return RunnableLambda(_extract)
+
+
+def patch_chat_model(
+ monkeypatch: pytest.MonkeyPatch, chat_model: ScriptedChatModel
+) -> None:
+ # The Anthropic SDK is the external boundary; everything above it runs for real.
+ monkeypatch.setattr(
+ onboarding_graph, "get_chat_model", lambda _settings: chat_model
+ )
+
+
+def create_test_chatbot_session(
+ db: Session,
+ *,
+ config: Config,
+ name: str = DEFAULT_CHATBOT_NAME,
+ contact_ref: str | None = None,
+ chatbot_ref: str | None = None,
+ config_version: int | None = None,
+ system_prompt: str = DEFAULT_SYSTEM_PROMPT,
+) -> ChatbotSession:
+ project = db.get(Project, config.project_id)
+ assert project is not None
+ return create_chatbot_session(
+ db,
+ organization_id=project.organization_id,
+ project_id=project.id,
+ name=name,
+ contact_ref=contact_ref or f"contact-{random_lower_string()}",
+ chatbot_ref=chatbot_ref or f"chatbot-{random_lower_string()}",
+ config_id=config.id,
+ config_version=config_version,
+ system_prompt=system_prompt,
+ )
+
+
+def add_test_chatbot_messages(
+ db: Session,
+ chatbot_session: ChatbotSession,
+ turns: list[tuple[ChatbotMessageRoleEnum, str]],
+) -> list[ChatbotSessionMessage]:
+ stored: list[ChatbotSessionMessage] = []
+ for role, content in turns:
+ stored.append(
+ create_chatbot_session_message(
+ db, session_id=chatbot_session.id, role=role, content=content
+ )
+ )
+ return stored
diff --git a/backend/app/tests/utils/test_data.py b/backend/app/tests/utils/test_data.py
index f3da4bcb7..1c0bb5368 100644
--- a/backend/app/tests/utils/test_data.py
+++ b/backend/app/tests/utils/test_data.py
@@ -1,3 +1,5 @@
+from typing import Any
+
from sqlmodel import Session
from app.models.provider_credentials import Provider
@@ -55,21 +57,20 @@ def create_test_organization(db: Session) -> Organization:
return create_organization(session=db, org_create=org_in)
-def create_test_project(db: Session) -> Project:
+def create_test_project(db: Session, organization_id: int | None = None) -> Project:
"""
- Creates and returns a test project under a newly created test organization.
-
- Persists both the organization and the project to the database.
-
+ Creates and returns a test project under `organization_id`, or under a newly
+ created test organization when omitted.
"""
- org = create_test_organization(db)
+ if organization_id is None:
+ organization_id = create_test_organization(db).id
name = f"TestProject-{random_lower_string()}"
project_description = "This is a test project description."
project_in = ProjectCreate(
name=name,
description=project_description,
is_active=True,
- organization_id=org.id,
+ organization_id=organization_id,
)
return create_project(session=db, project_create=project_in)
@@ -329,6 +330,17 @@ def create_test_config(
return config
+def build_anthropic_text_config_blob(**params: Any) -> ConfigBlob:
+ """Kaapi-format Anthropic text config — the only shape the chatbot accepts."""
+ return ConfigBlob(
+ completion=build_kaapi_completion_config(
+ provider="anthropic",
+ type="text",
+ params={"model": "claude-sonnet-4-6", **params},
+ )
+ )
+
+
def create_test_version(
db: Session,
config_id: int,
diff --git a/backend/pyproject.toml b/backend/pyproject.toml
index 9e584035b..6a136d152 100644
--- a/backend/pyproject.toml
+++ b/backend/pyproject.toml
@@ -63,6 +63,7 @@ dependencies = [
"filetype>=1.2.0",
"langgraph>=1.2.10",
"langgraph-checkpoint-postgres>=3.1.1",
+ "langchain-anthropic>=1.7.5",
]
[tool.uv]
diff --git a/backend/uv.lock b/backend/uv.lock
index bacfc69d1..a9915f93e 100644
--- a/backend/uv.lock
+++ b/backend/uv.lock
@@ -258,21 +258,20 @@ wheels = [
[[package]]
name = "anthropic"
-version = "0.104.1"
+version = "1.12.1"
source = { registry = "https://pypi.org/simple" }
dependencies = [
{ name = "anyio" },
- { name = "distro" },
{ name = "docstring-parser" },
- { name = "httpx" },
+ { name = "httpx2" },
{ name = "jiter" },
{ name = "pydantic" },
{ name = "sniffio" },
{ name = "typing-extensions" },
]
-sdist = { url = "https://files.pythonhosted.org/packages/22/c7/7a655b948916f777354648ce979f68b94d5b8dbdb5f61fed1f37fad9378c/anthropic-0.104.1.tar.gz", hash = "sha256:17362b6c45f527afcc9b0fdf62011ffd359726ab2ebcb1978ea0cc41bd8d8d40", size = 850081, upload-time = "2026-05-22T15:36:57.432Z" }
+sdist = { url = "https://files.pythonhosted.org/packages/bd/cc/0da23e94020c62c0077c17648252f32d575b187710faaf3b85145e8e555d/anthropic-1.12.1.tar.gz", hash = "sha256:10f720ab6ddf40ef12e0e5743412c3a6dfac1109c244e633c9a2dbd36778ad30", size = 1555908, upload-time = "2026-10-08T03:42:00.588Z" }
wheels = [
- { url = "https://files.pythonhosted.org/packages/b8/12/d9ab42790494d7c428391a46cd28492395566a6a8ccb138d681978594455/anthropic-0.104.1-py3-none-any.whl", hash = "sha256:35c8cb456f5a4405aafe1f10f03f6fcc54fa51fa8ec01d655cc4b437d120e9b7", size = 832996, upload-time = "2026-05-22T15:36:59.519Z" },
+ { url = "https://files.pythonhosted.org/packages/8b/35/1ccdc3e950dd869b66de15035e15d9614607fcef9664dec403fe639f01df/anthropic-1.12.1-py3-none-any.whl", hash = "sha256:1c1469bb3f4118291756816b7850cc839f17b2be5cdc99c8fde3890a61a49ca2", size = 1919752, upload-time = "2026-10-08T03:41:58.596Z" },
]
[[package]]
@@ -313,6 +312,7 @@ dependencies = [
{ name = "indic-nlp-library" },
{ name = "jinja2" },
{ name = "jiwer" },
+ { name = "langchain-anthropic" },
{ name = "langfuse" },
{ name = "langgraph" },
{ name = "langgraph-checkpoint-postgres" },
@@ -388,6 +388,7 @@ requires-dist = [
{ name = "indic-nlp-library", specifier = ">=0.92" },
{ name = "jinja2", specifier = ">=3.1.4,<4.0.0" },
{ name = "jiwer", specifier = ">=3.1.0" },
+ { name = "langchain-anthropic", specifier = ">=1.7.5" },
{ name = "langfuse", specifier = "==4.7.1" },
{ name = "langgraph", specifier = ">=1.2.10" },
{ name = "langgraph-checkpoint-postgres", specifier = ">=3.1.1" },
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]
+[[package]]
+name = "httpcore2"
+version = "2.13.1"
+source = { registry = "https://pypi.org/simple" }
+dependencies = [
+ { name = "h11", marker = "sys_platform != 'emscripten'" },
+ { name = "truststore", marker = "sys_platform != 'emscripten'" },
+]
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+]
+
[[package]]
name = "httptools"
version = "0.7.1"
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]
+[[package]]
+name = "httpx2"
+version = "2.13.1"
+source = { registry = "https://pypi.org/simple" }
+dependencies = [
+ { name = "anyio", marker = "sys_platform != 'emscripten'" },
+ { name = "httpcore2", marker = "sys_platform != 'emscripten'" },
+ { name = "httpx2-jsfetch", marker = "sys_platform == 'emscripten'" },
+ { name = "idna" },
+ { name = "truststore", marker = "sys_platform != 'emscripten'" },
+ { name = "typing-extensions", marker = "python_full_version < '3.13'" },
+]
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+[[package]]
+name = "httpx2-jsfetch"
+version = "1.0"
+source = { registry = "https://pypi.org/simple" }
+sdist = { url = "https://files.pythonhosted.org/packages/cd/c4/0e5636363151a2a1795e0a77617168b9ca438e1748ec05fc9b5687f93d64/httpx2_jsfetch-1.0.tar.gz", hash = "sha256:70a0e3eabfef7cce5ad9c629f7d01ca05e418f586646f4ddf14782e4c1454c60", size = 6872, upload-time = "2026-08-07T00:13:07.492Z" }
+wheels = [
+ { url = "https://files.pythonhosted.org/packages/9b/43/832f631d32e4f1211caa2ba368317739fe71f0b8530e4c9d15dc454bac2a/httpx2_jsfetch-1.0-py3-none-any.whl", hash = "sha256:cb916b707601e69a07721aabc8f3f6659be3a6893bc1ff5c6f9e02241df2da32", size = 6382, upload-time = "2026-08-07T00:13:06.567Z" },
+]
+
[[package]]
name = "huggingface-hub"
version = "1.7.1"
@@ -1713,11 +1753,11 @@ wheels = [
[[package]]
name = "idna"
-version = "3.15"
+version = "3.20"
source = { registry = "https://pypi.org/simple" }
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wheels = [
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+ { url = "https://files.pythonhosted.org/packages/58/a2/bb081bab032533a855d44de1d56f8e8426114ff1ba5d1f07a438a0a654f8/idna-3.20-py3-none-any.whl", hash = "sha256:ab7ae7122974553370f0bdb919e1a960b2cd1bc1ef0276416d896db81c14582c", size = 69583, upload-time = "2026-09-17T14:11:03.168Z" },
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[[package]]
@@ -1949,11 +1989,26 @@ wheels = [
{ url = "https://files.pythonhosted.org/packages/fb/0f/834427d8c03ff1d7e867d3db3d176470c64871753252b21b4f4897d1fa45/kombu-5.6.2-py3-none-any.whl", hash = "sha256:efcfc559da324d41d61ca311b0c64965ea35b4c55cc04ee36e55386145dace93", size = 214219, upload-time = "2025-12-29T20:30:05.74Z" },
]
+[[package]]
+name = "langchain-anthropic"
+version = "1.7.5"
+source = { registry = "https://pypi.org/simple" }
+dependencies = [
+ { name = "anthropic" },
+ { name = "langchain-core" },
+ { name = "pydantic" },
+]
+sdist = { url = "https://files.pythonhosted.org/packages/91/e6/45ead93ef6d9f244b502a6a32bf9a185b3da1cc7fa8003896a102dadac09/langchain_anthropic-1.7.5.tar.gz", hash = "sha256:6016f38e5c4bf12c16ecfa76abf133a978f459f4d2887b8e28435ae1ff00beb3", size = 764625, upload-time = "2026-09-29T15:22:07.106Z" }
+wheels = [
+ { url = "https://files.pythonhosted.org/packages/eb/a8/c507f2c1859b584843983e98bc71e0066c16a77e6c181921c928e0fdbcf7/langchain_anthropic-1.7.5-py3-none-any.whl", hash = "sha256:b21ef0e0c2d6175235a5b7eef4f5f89057df92d42dbfab66920a05605ef7173a", size = 65239, upload-time = "2026-09-29T15:22:05.832Z" },
+]
+
[[package]]
name = "langchain-core"
-version = "1.5.3"
+version = "1.6.9"
source = { registry = "https://pypi.org/simple" }
dependencies = [
+ { name = "httpx" },
{ name = "jsonpatch" },
{ name = "langchain-protocol" },
{ name = "langsmith" },
@@ -1964,9 +2019,9 @@ dependencies = [
{ name = "typing-extensions" },
{ name = "uuid-utils" },
]
-sdist = { url = "https://files.pythonhosted.org/packages/65/3e/63af6b9d76d9be907c7c524d6ec18a2efed7e0e2d123fea0230d78dbd73f/langchain_core-1.5.3.tar.gz", hash = "sha256:a56457ac444fef41e9404443c187f0ecea708d36e816ea4ba9573c027f7d1a2d", size = 972461, upload-time = "2026-07-30T14:55:55.833Z" }
+sdist = { url = "https://files.pythonhosted.org/packages/a7/d3/e9611e44e62ab8175127e137587c62dc2ed00e2615aebd89dfdb77f5fba0/langchain_core-1.6.9.tar.gz", hash = "sha256:34394228603e6f0bd24ce4e773b58b7d160e1b8cf489ecb350cf41f5366f5e92", size = 1010051, upload-time = "2026-10-08T20:11:19.881Z" }
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+ { url = "https://files.pythonhosted.org/packages/49/41/fdcdd869c052874b17e2325c986cf8c2fc6bbefa3b9d5404dd64dfffb12a/langchain_core-1.6.9-py3-none-any.whl", hash = "sha256:2bacea12270fd4cfdeeefdc5977e7e8b3c30814c509534d1ef43f4e5b7d3f657", size = 572951, upload-time = "2026-10-08T20:11:18.189Z" },
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[[package]]
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]
+[[package]]
+name = "truststore"
+version = "0.10.4"
+source = { registry = "https://pypi.org/simple" }
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+]
+
[[package]]
name = "typer"
version = "0.23.1"
diff --git a/docs/wiki/INDEX.md b/docs/wiki/INDEX.md
index 3eabe09de..30ee8ba93 100644
--- a/docs/wiki/INDEX.md
+++ b/docs/wiki/INDEX.md
@@ -22,6 +22,7 @@ Deep design narrative lives in `docs/architecture/*.md`; open those only for des
- [modules/knowledge-base.md](modules/knowledge-base.md) — documents, collections, transforms, vector-store providers. Deep dive: `docs/architecture/kaapi-knowledge-base-ARCHITECTURE.md`
- [modules/responses.md](modules/responses.md) — OpenAI Responses API integration, conversations, threads, assistants. No deep-dive doc yet.
- [modules/assessment.md](modules/assessment.md) — assessments and assessment runs. No deep-dive doc yet.
+- [modules/chatbot.md](modules/chatbot.md) — prompt-driven chatbot with per-turn field extraction + completion status (`POST /chatbot/message`, `/chatbot/sessions*` via Celery + webhook; LangGraph + Anthropic, model driven by a saved config). No deep-dive doc yet.
- [modules/tenancy.md](modules/tenancy.md) — users, orgs, projects, API keys, onboarding, login.
- [modules/platform.md](modules/platform.md) — analytics, notifications, feature flags, languages, credentials, model config, cron.
diff --git a/docs/wiki/domain-map.md b/docs/wiki/domain-map.md
index 788e2c42f..412da4a73 100644
--- a/docs/wiki/domain-map.md
+++ b/docs/wiki/domain-map.md
@@ -23,8 +23,8 @@ APIKey → Organization, Project, User # programmatic access
| User | user.py | — | UserProject, APIKey, Notification |
| APIKey | api_key.py | Organization, Project, User | auth dependency on every API route (logical) |
| Credential | credentials.py | Organization, Project | provider clients: OpenAI/Gemini/Anthropic calls (logical); bucket providers (`google-gcp` → GCS signing, logical) |
-| Config | config/config.py | Project | ConfigVersion; LLM call path; Assessment; EvaluationRun (`config_id`) |
-| ConfigVersion | config/version.py | Config | resolved by `LLMCallConfig` saved references (logical) |
+| Config | config/config.py | Project | ConfigVersion; LLM call path; Chatbot turn (`POST /chatbot/message`, logical); Assessment; EvaluationRun (`config_id`) |
+| ConfigVersion | config/version.py | Config | resolved by `LLMCallConfig` saved references and chatbot `config_id`/`config_version` (logical) |
| LlmCall | llm/request.py | Job, LlmChain, Org, Project | Langfuse traces (logical); analytics |
| LlmChain | llm/request.py | Org, Project | LlmCall |
| Job | job.py | Project | LlmCall; Assessment (RESPONSE method); Celery job execution (logical); evaluation prompt improvement (`JobType.PROMPT_IMPROVEMENT`, logical) |
diff --git a/docs/wiki/modules/chatbot.md b/docs/wiki/modules/chatbot.md
new file mode 100644
index 000000000..4b482448a
--- /dev/null
+++ b/docs/wiki/modules/chatbot.md
@@ -0,0 +1,44 @@
+# Module: Chatbot
+
+Prompt-driven chatbot ("Beneficiary Info Extractor") over a two-node LangGraph and a LangChain chat model (Anthropic). The admin's free-text `system_prompt` defines the goal, the fields to collect, and the rules; each turn extracts the fields the user has given so far and then replies. The model and reasoning settings come from a saved Kaapi config (`config_id` + optional `config_version`, latest if omitted); only Anthropic text completion configs are supported. Conversations are server-side sessions whose turns run on Celery and reply via webhook. No deep-dive doc yet.
+
+All paths relative to `backend/app/`.
+
+## Routes
+- `api/routes/chatbot/session.py`
+ - `POST /chatbot/sessions` (create; validates the config; `chatbot_ref` omitted → new chatbot, ref generated by `services/chatbot/chatbot_ref.py:generate_chatbot_ref`; given → existing chatbot, supersedes the contact's active sessions for it → `{session_id, chatbot_ref}`; 409 on a concurrent create, 503 if no unused ref could be generated)
+ - `GET /chatbot/sessions?contact_ref=&chatbot_ref=` (latest session for a contact in the caller's project; `chatbot_ref` optional — omitted means newest across all chatbots → `ChatbotSessionSummary`, incl. `chatbot_ref`, `system_prompt`, `status`, `completion_status`, `collected_fields`)
+ - `POST /chatbot/sessions/{session_id}/message` (stores the user message, enqueues the turn → 202; reply POSTed to `webhook_url`; 409 if the session is inactive)
+- All require project scope and the `CHATBOT` feature flag (`require_feature` on the `/chatbot` router → 403 when off). Migration `089` only adds the enum value — no rows are seeded, so the flag is off until a superuser creates it per project via `POST /feature-flags` (`enabled: true`).
+
+## Tables (SQLModel, `models/chatbot.py`)
+- `chatbot_session` (`ChatbotSession`) — `name` (display only), `contact_ref` (end user), `chatbot_ref` (stable chatbot id, generated as `LLMResponseWithPrompt-<5 hex>` on the first create and unique per project; caller sends it back to start new sessions for the same chatbot), `config_id` (FK `config`, RESTRICT) / `config_version`, `system_prompt`, `status` (`ChatbotSessionStatusEnum` active/inactive = session in use), `completion_status` (`ChatbotCompletionStatusEnum` in_progress/complete/abandoned), `collected_fields` (JSON flat `{field_name: value}`), org/project FKs. Composite index `(project_id, chatbot_ref, contact_ref)` for GET-latest and the generated-ref collision check, plus a partial unique index on `(project_id, contact_ref, chatbot_ref) WHERE status = 'active'`. Migration `088`.
+- `chatbot_session_message` (`ChatbotSessionMessage`) — ordered transcript rows (`role` user/assistant; the prompt lives on the session).
+- Session lifecycle: one active session per contact + chatbot. `active`+`in_progress` → `active`+`complete` as fields are collected. Creating a new session for the same `contact_ref` + `chatbot_ref` (same transaction as the insert) moves the previous active ones to `inactive`+`complete`, or `inactive`+`abandoned` if still in progress. Inactive sessions reject new messages (409); a turn already queued when the session was superseded is skipped by the worker, which posts a failure webhook instead. A partial unique index `uq_chatbot_session_active_contact_chatbot` (`WHERE status = 'active'`) makes a concurrent double-create fail; crud raises `ChatbotSessionConflictError` → 409.
+- Request/response shapes: `CreateChatbotSessionRequest/Response`, `ChatbotSessionSummary`, `SendChatbotSessionMessageRequest/Response`.
+
+## Turn flow (onboarding agent, `services/chatbot/agents/onboarding/graph.py`)
+1. `extract_fields_node` — skipped until there is a real user turn (opening greeting). Otherwise calls the model with structured output (`FieldExtraction{collected_fields, missing_fields, is_complete}`) over the admin prompt, the previously collected map, and the (summarized) conversation. Uses Anthropic native structured output (`with_structured_output(..., method="json_schema")`) with the config's own thinking/effort, because forced tool use is rejected with thinking on and Opus 5.5 can't disable thinking. Merged in code: `{**prior, **extracted}`; `is_complete` only when nothing is missing.
+2. `chatbot_node` — replies using the same summarized view plus a system note listing collected/missing fields, so it asks only for what's missing and wraps up when complete.
+3. `run_chatbot_turn(..., collected_fields=prior)` → `ChatbotTurnResult{transcript, collected_fields, is_complete}` (`.completion_status` maps to the enum). Anthropic errors from either call, and langchain_anthropic's client-side model-config `ValueError`s ("[KAAPI] Unsupported model configuration"), map to `ChatbotProviderError`, so the session path always sends a failure webhook.
+
+## Services / CRUD
+- `services/chatbot/agents/onboarding/graph.py` — `run_chatbot_turn` (public entry point), `build_onboarding_graph`, the extraction/reply nodes
+- `services/chatbot/agents/onboarding/prompts.py` — extraction instruction/templates, progress-note templates, `EXTRACTION_METHOD`
+- `services/chatbot/agents/onboarding/types.py` — `OnboardingState`, `FieldExtraction`
+- `services/chatbot/history.py` — agent-agnostic history plumbing: `summarize_if_needed`, `to_langchain_messages` / `to_message_dicts`, kickoff message, `has_user_turn`, `insert_after_leading_system`
+- `services/chatbot/types.py` — shared `ChatbotTurnResult`, `ChatbotMessageDict`
+- `services/chatbot/session.py` — `process_chatbot_session_message` (Celery worker body: load session + history; an inactive session gets a failure webhook and no turn; otherwise run the turn with the stored `collected_fields`, store the reply and update `collected_fields` / `completion_status`, POST the webhook)
+- `services/chatbot/config.py` — `resolve_chatbot_model_settings` (saved config + request overrides → `ChatbotModelSettings`; 404 via `ConfigVersionCrud`, 422 for non-Anthropic/non-text/no-model configs)
+- `services/chatbot/utils.py` — `ChatbotModelSettings`, defaults (`DEFAULT_MAX_OUTPUT_TOKENS`, `DEFAULT_HISTORY_TOKEN_LIMIT`, `FLOW_KEEP_RECENT_MESSAGES`), `get_chat_model`
+- `services/chatbot/chatbot_ref.py` — `generate_chatbot_ref` (random `LLMResponseWithPrompt-<5 hex>`, retried against `chatbot_ref_exists` up to `CHATBOT_REF_MAX_ATTEMPTS`, else `ChatbotRefGenerationError`)
+- `crud/chatbot.py` — `chatbot_ref_exists`, `create_chatbot_session` (also supersedes prior active sessions via `_deactivate_active_chatbot_sessions`; raises `ChatbotSessionConflictError` on the active-session unique index), `get_chatbot_session`, `get_latest_chatbot_session`, `update_chatbot_session_progress`, `create_chatbot_session_message`, `list_chatbot_session_messages`
+- `crud/config/version.py` — `ConfigVersionCrud.read_latest` (used when `config_version` is omitted)
+
+## Async
+- `celery/tasks/job_execution.py` — `run_chatbot_session_message` (enqueued via `celery/utils.py:start_chatbot_session_message`) → `process_chatbot_session_message`.
+- Webhook success payload: `{"success": true, "data": {"session_id", "chatbot_ref", "reply", "status", "completion_status", "collected_fields"}}`; failure: `{"success": false, "error", "data": {"session_id"}}`.
+
+## External
+- Anthropic via `langchain-anthropic` (`ANTHROPIC_API_KEY` setting) — two calls per turn once the user has spoken (extraction + reply), plus one summary call when history exceeds the token budget.
+- Caller webhook (`send_callback`, HMAC-signed with the project webhook secret).
diff --git a/docs/wiki/modules/platform.md b/docs/wiki/modules/platform.md
index c184ec8b6..390f59c6d 100644
--- a/docs/wiki/modules/platform.md
+++ b/docs/wiki/modules/platform.md
@@ -46,3 +46,16 @@ single source of truth:
Adding a provider = add the enum member, the model, and its `PROVIDER_CONFIGS`
entry; nothing else needs to know.
+
+## Model config catalog
+
+`global.model_config` rows are seeded by migrations (052 OpenAI, 063 STT/TTS,
+066 `google-aistudio` copies, 086 Anthropic `claude-sonnet-4-6` /
+`claude-opus-5-5`). `GET /models/providers` lists only providers that have an
+active row, so a provider with no rows is invisible to the config UI.
+
+A `config.effort` key marks a reasoning model (`is_reasoning_model`): the OpenAI
+mapper routes `effort` into `reasoning`, and config-version updates strip
+`temperature`. A missing (provider, model) row only logs a warning at config
+save — validation is liberal — but the model then gets no effort handling and
+no cost estimate (`pricing` NULL also means no estimate).