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fipco-infra MSP Readiness Status

Assessment Date: August 4, 2026
Project: Compliance Concierge (FIPCO)
MSP Program: Feb 2026 - Aug 2026 Checklist (46 requirements)

📊 Overall Status

Completion: 2% (1/46 requirements fully addressed)

By Status

  • ✅ Addressed: 1 requirement (2%)
  • ⚠️ Partial: 0 requirements (0%)
  • ❌ Gap: 45 requirements (98%)
  • ⬜ Not Applicable: 0 requirements (0%)

By Priority

  • 🔴 Critical Gaps: 16 requirements
  • 🟠 High Gaps: 26 requirements
  • 🟡 Medium Gaps: 3 requirements
  • 🟢 Low Gaps: 0 requirements

Total Estimated Effort: 468 hours (~12 weeks for 1 person, or ~3 weeks for a team of 4)

📈 Category Breakdown

🏢 Business Requirements (0/4 = 0%)

All manual documentation requirements - no AWS automation possible

ID Name Status Effort Automation
BUS-001 Company Overview ❌ Gap 8h 📋 Manual
BUS-002 MSP Practice Growth ❌ Gap 4h 📋 Manual
BUS-003 Financial Planning ❌ Gap 4h 📋 Manual
BUS-004 Go-To-Market ❌ Gap 8h 📋 Manual

Total: 24 hours

Actions Needed:

  • Company presentation and portfolio documentation
  • Customer growth metrics (≥4 new customers in 18 months)
  • Financial planning processes and reports
  • Sales enablement and GTM documentation

👥 People Requirements (0/3 = 0%)

Primarily manual documentation with some IAM integration

ID Name Status Effort Automation
PEO-001 Personnel Onboarding ❌ Gap 4h 📋 Manual
PEO-002 CCOE ❌ Gap 16h 📋 Manual
PEO-003 Personnel Offboarding ❌ Gap 4h 🔄 Partial (33%)

Total: 24 hours

Actions Needed:

  • Onboarding checklists and training plans
  • Cloud Center of Excellence charter and structure
  • Offboarding procedures + IAM access revocation

⚖️ Governance Requirements (0/6 = 0%)

All manual documentation requirements

ID Name Status Effort Automation
GOV-001 Risk & Mitigation ❌ Gap 12h 📋 Manual
GOV-002 Customer Satisfaction ❌ Gap 8h 📋 Manual
GOV-003 Data Ownership ❌ Gap 8h 📋 Manual
GOV-004 Operational Readiness ❌ Gap 8h 📋 Manual
GOV-005 Shared Responsibility ❌ Gap 4h 📋 Manual
GOV-006 Sustainability ❌ Gap 4h 📋 Manual

Total: 44 hours

Actions Needed:

  • Risk register and mitigation plans
  • Customer satisfaction surveys and metrics
  • Data governance policies and offboarding procedures
  • Operational readiness framework
  • Shared responsibility model documentation
  • Sustainability best practices

🔧 Platform Requirements (0/5 = 0%)

Mix of automated and manual requirements

ID Name Status Effort Automation
PLAT-001 Account Management ❌ Gap 4h ✅ Full (100%)
PLAT-002 Solution Capabilities ❌ Gap 8h 📋 Manual
PLAT-003 NFR Documentation ❌ Gap 8h 📋 Manual
PLAT-004 Well-Architected ❌ Gap 32h 🔄 Partial (50%)
PLAT-005 Service Expertise ❌ Gap 8h 📋 Manual

Total: 60 hours

Actions Needed:

  • Account isolation documentation (AWS Organizations)
  • Solution capabilities matrix
  • NFR templates and documentation
  • Well-Architected Reviews (semi-automated)
  • Service expertise documentation

🔒 Security Requirements (1/10 = 10%)

Best category - mix of automated and semi-automated

ID Name Status Effort Automation
SEC-001 Security Policies ❌ Gap 8h 🔄 Partial
SEC-002 Security Training ❌ Gap 4h 📋 Manual
SEC-003 AWS Account Config ❌ Gap 8h ✅ Full (100%)
SEC-004 IAM ❌ Gap 8h ✅ Full (100%)
SEC-005 Policy Management ❌ Gap 4h ✅ Full (100%)
SEC-006 RBAC ❌ Gap 8h ✅ Full (100%)
SEC-007 MFA ❌ Gap 4h ✅ Full (100%)
SEC-008 Vulnerability Mgmt ✅ Addressed 0h ✅ Full (100%)
SEC-009 Security Logging ❌ Gap 8h ✅ Full (100%)
SEC-010 SaaS Tooling Access ❌ Gap 4h 🔄 Partial

Total: 56 hours

What's Working:

  • ✅ SEC-008: Vulnerability Management (Inspector enabled)

Actions Needed:

  • Security policies documentation
  • Training records
  • Enable AWS Config, enforce MFA
  • IAM analysis and RBAC validation
  • CloudTrail logging verification

🔄 Operations Requirements (0/18 = 0%)

Largest category - significant work needed

ID Name Status Effort Automation
OPS-001 Service Level Mgmt ❌ Gap 12h 🔄 Partial
OPS-002 Support Plan (Partner) ❌ Gap 4h ✅ Full
OPS-003 Support Plan (Customer) ❌ Gap 4h ✅ Full
OPS-004 Service Desk ❌ Gap 16h 🔄 Partial
OPS-005 ITSM Platform ❌ Gap 24h 🔄 Partial
OPS-006 Release Management ❌ Gap 8h 🔄 Partial
OPS-007 Config Management ❌ Gap 12h 🔄 Partial
OPS-008 Patch Management ❌ Gap 8h ✅ Full
OPS-009 CI/CD Pipelines ❌ Gap 8h 🔄 Partial
OPS-010 Event Management ❌ Gap 8h ✅ Full
OPS-011 Operational Runbooks ❌ Gap 16h 📋 Manual
OPS-012 Anomaly Detection ❌ Gap 8h ✅ Full
OPS-013 AIOps (recommended) ❌ Gap 16h 🔄 Partial
OPS-014 Knowledge Mgmt ❌ Gap 12h 📋 Manual
OPS-015 Disaster Recovery ❌ Gap 24h 🔄 Partial
OPS-016 FinOps ❌ Gap 12h 🔄 Partial
OPS-017 Migrations ❌ Gap 8h 📋 Manual
OPS-018 AI/ML (recommended) ❌ Gap 8h 📋 Manual

Total: 208 hours

Actions Needed:

  • SLA/SLO documentation and monitoring
  • AWS Support plan validation
  • Service desk and ITSM platform
  • Release and change management processes
  • CI/CD pipeline documentation
  • Monitoring, alerting, anomaly detection
  • Runbooks and knowledge base
  • DR plans and testing
  • Cost management and FinOps

🎯 Automation Breakdown

Fully Automated (21 requirements = 46%)

These can be addressed with AWS evidence collectors:

  • Security (7): SEC-003, SEC-004, SEC-005, SEC-006, SEC-007, SEC-008, SEC-009
  • Operations (5): OPS-002, OPS-003, OPS-008, OPS-010, OPS-012
  • Platform (1): PLAT-001

Effort: ~50 hours (mostly AWS configuration validation)

Partially Automated (7 requirements = 15%)

Mix of AWS automation + manual documentation:

  • Security (2): SEC-001, SEC-010
  • Operations (8): OPS-001, OPS-004, OPS-005, OPS-006, OPS-007, OPS-009, OPS-013, OPS-015, OPS-016
  • Platform (1): PLAT-004
  • People (1): PEO-003

Effort: ~150 hours (AWS + documentation)

Manual Only (18 requirements = 39%)

Require human documentation - templates provided:

  • Business (4): All (BUS-001 to BUS-004)
  • People (2): PEO-001, PEO-002
  • Governance (6): All (GOV-001 to GOV-006)
  • Platform (3): PLAT-002, PLAT-003, PLAT-005
  • Security (1): SEC-002
  • Operations (3): OPS-011, OPS-014, OPS-017, OPS-018

Effort: ~268 hours (pure documentation)

🚨 Top Critical Gaps (Immediate Priority)

Must Fix First (Critical Priority)

  1. PEO-003: Personnel Offboarding (4h)

    • Security risk: Access revocation procedures
    • Template: fipco-infra/docs/msp/people/peo-003-personnel-offboarding.md
    • 33% automated (IAM), need offboarding checklist

  2. SEC-007: Multi-Factor Authentication (4h)

    • Security risk: Human access without MFA
    • Action: Enable MFA enforcement in IAM
    • 100% automated validation

  3. OPS-015: Disaster Recovery (24h)

    • Business continuity risk
    • Action: DR plan + backup validation + testing
    • Partial automation (backup checks)

  4. GOV-003: Data Ownership (8h)

    • Compliance risk: Customer offboarding unclear
    • Template: fipco-infra/docs/msp/governance/gov-003-data-ownership-and-customer-offboarding.md

  5. PLAT-001: Account Management (4h)

    • Security risk: Account isolation
    • Action: Document AWS Organizations structure
    • 100% automated validation

Subtotal: 44 hours (~1 week for 1 person)

📋 Generated Artifacts

Available Now ✅

  1. 46 Playbooks (playbooks/)

    • Step-by-step guidance for each requirement
    • Automation indicators (full/partial/manual)
    • Validation checklists
    • Template references

  2. 13 Document Templates (fipco-infra/docs/msp/)

    • Business: 4 templates
    • People: 3 templates
    • Governance: 6 templates
    • Ready to fill with project-specific information

  3. Assessment Reports

    • Markdown: assessment-report.md
    • JSON: assessment-report.json
    • Enhanced HTML: msp-assessment-report.html

  4. Compliance Package (fipco-compliance-package/)

    • Executive summary
    • Detailed reports
    • Playbooks organized by category
    • Evidence artifacts
    • README for audit submission

🎯 Recommended Action Plan

Phase 1: Quick Wins (1 week, 44 hours)

Focus on critical gaps with high automation:

  1. SEC-007: Enable MFA (4h) - Automated
  2. PLAT-001: Account isolation docs (4h) - Automated
  3. PEO-003: Offboarding checklist (4h) - Template provided
  4. GOV-003: Data ownership policy (8h) - Template provided
  5. SEC-003: AWS Config setup (8h) - Automated
  6. OPS-002: Support plan validation (4h) - Automated
  7. SEC-006: RBAC validation (8h) - Automated

Expected Outcome: 7 requirements completed, 15% → 30% completion

Phase 2: Documentation Sprint (2 weeks, 100 hours)

Fill templates for manual requirements:

  • All Business requirements (24h)
  • All Governance requirements (44h)
  • Remaining People requirements (20h)
  • Platform documentation (12h)

Expected Outcome: 18+ requirements completed, 30% → 70% completion

Phase 3: Operations Hardening (3 weeks, 150 hours)

Tackle remaining operations requirements:

  • Service desk and ITSM setup
  • DR plans and testing
  • Monitoring and alerting
  • Runbooks and knowledge base
  • FinOps processes

Expected Outcome: Remaining requirements completed, 70% → 100%

💡 Key Insights

Strengths

  • ✅ Vulnerability Management working (SEC-008)
  • ✅ CDK infrastructure well-documented (23 stack files)
  • ✅ High automation potential (46% fully automated)
  • ✅ Templates available for all manual work

Weaknesses

  • ❌ Zero business/governance documentation
  • ❌ No operational documentation (SLAs, runbooks)
  • ❌ Limited security policies documented
  • ❌ Missing DR plan and testing

Opportunities

  • 📈 Quick wins available: 21 requirements can be automated
  • 📈 Templates ready: 13 templates to accelerate manual work
  • 📈 Playbooks guide: 46 playbooks provide clear path forward
  • 📈 70% achievable in 6 weeks with focused effort

Threats

  • ⚠️ Large effort required: 468 hours total
  • ⚠️ Critical gaps: 16 requirements are critical priority
  • ⚠️ Manual work: 39% requires human documentation
  • ⚠️ Operations weak: 0/18 operations requirements met

📞 Next Steps

  1. Review this status with stakeholders
  2. Prioritize Phase 1 critical gaps (1 week effort)
  3. Assign documentation owners for manual templates
  4. Run AWS collectors to validate technical requirements
  5. Schedule weekly assessments to track progress

Command to re-assess:

npm run dev -- assess

Track progress:

npm run dev -- gaps --by-priority
npm run dev -- validate

Status Summary: fipco-infra is at 2% MSP readiness with clear path to 100% over 12 weeks.