Create overview.mdx by lavanya-gunreddi · Pull Request #864 · runpod/docs

lavanya-gunreddi · 2026-09-28T17:51:04Z

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mintlify · 2026-09-28T17:51:08Z

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prestwick

Handful of suggested changes and nitpicks.

prestwick · 2026-10-09T15:07:03Z

+    In the GPU picker, find the **External compute** section. It lists the GPU types available on your organization's online machines. Select the GPU you want.
+  </Step>
+  <Step title="Configure and deploy">
+    Configure the rest of the Pod the way you normally would, including the template, storage, and environment variables. Then click **Deploy**.


Is there a doc with the workflow we reference that can be linked here?

prestwick · 2026-10-09T15:08:05Z

+
+## How placement works
+
+When you deploy on external compute, Runpod places the Pod on one of your organization's online machines that matches the GPU you selected. Pods deployed on your machines stay within your organization. Other Runpod customers can't deploy on them.


Suggested change

When you deploy on external compute, Runpod places the Pod on one of your organization's online machines that matches the GPU you selected. Pods deployed on your machines stay within your organization. Other Runpod customers can't deploy on them.

When you deploy on external compute, Runpod places the Pod on one of your organization's online machines that matches the GPU you selected. Pods deployed on your machines stay within your organization. Other Runpod customers can't deploy to them.

prestwick · 2026-10-09T15:59:32Z

+    In the Runpod console, go to **Resources → External compute** and click **Add compute**.
+  </Step>
+  <Step title="Describe the machine">
+    Select your machine type, such as an on-prem server, enter a name for the machine, and click **Next**.


In my testing there was some limitation on the hostnames we could give the machines. Our generated hostnames use underscores by default, and I had to change those to hyphens to get things working. I'm going to escalate this to Mike and Audry, but this may require some mention.

From https://man7.org/linux/man-pages/man7/hostname.7.html

Each element of the hostname must be from 1 to 63 characters long
and the entire hostname, including the dots, can be at most 253
characters long. Valid characters for hostnames are ASCII(7)
letters from a to z, the digits from 0 to 9, and the hyphen (-).
A hostname may not start nor end with a hyphen.

prestwick · 2026-10-09T16:07:20Z

+
+This page covers the most common problems when you connect and use external compute, and what to do about each.
+
+## Verification failed


There is also a "verification timed out" state. When I was testing this was because sshd wasn't listening on all interfaces and therefore ~~Nebula~~ the Runpod control plane couldn't make an SSH connection to the machine. This likely could be generalized as the machine couldn't complete the network connection to the control plane.

Added a “Verification timed out” section, written generally as Runpod not being able to reach the machine, with the sshd fix as the first step. Also added it to the status table on the setup page.

audryhsu · 2026-10-15T15:32:54Z

+
+## Requirements
+
+Runpod Hybrid Cloud is available to organizations only. The Runpod team must enable External Compute for your org account before the feature appears in your console. [Contact us](https://www.runpod.io/everywhere) to get set up.


the term 'external compute' is being debated and might be changed, fyi. TBD if it changes to 'private compute'.

I’ll hold off on this for the time being until a decision is made.

audryhsu · 2026-10-15T15:33:09Z

+## How it works
+
+<Steps>
+  <Step title="Add your machine">


'machine' vs 'compute

Let's use compute. Lines up better with the planned terminology changes.

See my comment below for the usage of "machine" and "compute"

audryhsu · 2026-10-15T15:34:06Z

+  <Step title="Add your machine">
+    In the console, go to **Resources → External compute** and click **Add compute**. Select your machine type (on-prem server, AWS EC2 instance, or any cloud VM), give it a name, and click **Next**.
+  </Step>
+  <Step title="Install the host agent">


will need to align on how to refer to "host agent". i think we might refer to it as "Runpod agent" preferrably, but let's get a decision memorialized then we can mass update. @prestwick

Current recommendation is Host connector.

@Promptless replace “host agent” with “host connector” in all four files under hybrid-cloud/

audryhsu · 2026-10-15T15:34:19Z

+    In the console, go to **Resources → External compute** and click **Add compute**. Select your machine type (on-prem server, AWS EC2 instance, or any cloud VM), give it a name, and click **Next**.
+  </Step>
+  <Step title="Install the host agent">
+    Copy the install command that appears and paste it into an SSH session on your machine. This installs the Runpod host agent, a small program that connects your machine to Runpod over an outbound-only encrypted connection. No inbound ports are opened. Set your public and private IPs, open the required firewall ports, then reboot. For full instructions, see [Set up external compute](/hybrid-cloud/setup).


'machine' vs 'compute'

@audryhsu here’s how I plan to update the docs. Let me know if you have any concerns before i make.

• Compute: anywhere the reader is working in the Runpod console, like adding it, naming it, checking its status or deploying to it. This matches the console labels (“External compute,” “Add compute”).
• Machine: only when the reader is working on the server itself, like SSHing in, running the install command or rebooting.

For example, “Click Add compute and give your compute a name,” but “Open an SSH session on your machine and run the install command.”

I’ll apply this across all the pages if you agree.

I like this guidance.

audryhsu · 2026-10-15T15:39:30Z

+
+- An [organization](/organizations/orgs-overview) with external compute enabled. During alpha, the Runpod team enables this for you.
+- An organization role that allows you to add compute. See [Roles](/organizations/org-roles).
+- A single machine with at least one GPU. Multi-node machines connected by InfiniBand or a similar fabric aren't supported yet.


@maltmanRP you good with this language? thinking we could leave it more open ended like "talk to runpod" if they need multinode usecase.

I like this phrasing. Customer feedback on this will help with prioritization.

@Promtpless - change it to "A single machine with at least one GPU. If you need multi-node support, such as machines connected by InfiniBand or a similar fabric, contact the Runpod team to discuss your use case."

audryhsu · 2026-10-15T15:44:09Z

+2. Check that the machine can make outbound connections to the internet.
+3. Confirm that you rebooted the machine after you configured networking.
+
+## Machine stuck in verification in progress


fyi @prestwick it will timeout after 15 min and retry once, then if that fails again, will end in Verification failed state. don't know if we need to expose all the nitty gritty but we have sweepers and retries that will make sure these land in some terminal state after ~30 minutes.

Good to know. Maybe we state here that verification should complete within 30 minutes. Otherwise contact support.

@Promptless Verification usually completes within 30 minutes. If a machine stays in Verification in progress for longer than that, contact Runpod support with the machine name, and they'll help you complete verification.

audryhsu · 2026-10-15T15:45:06Z

+- At least one machine with the **Online** status. See [Set up external compute](/hybrid-cloud/setup).
+- Membership in the organization that owns the machine, with permission to deploy Pods. See [Roles](/organizations/org-roles).
+
+## Deploy a Pod


also supported in serverless

The completeness of the setup workflows for serverless are mixed at the moment. For example the quick deploy and deploy from hub options currently lack the External compute option.

@prestwick Thanks for the context. This page only covers Pods for now, and Serverless is out of scope. Happy to add a note if you think readers will look for it.

prestwick · 2026-10-20T14:05:39Z

+| Docker disk | A dedicated disk of at least 600 GB. |
+| Disk throughput | At least 150 MB/s. |
+| Outbound network | All TCP, UDP 4242 (Runpod control plane), UDP 53 (DNS), UDP 123 (time sync), and ICMP echo. |
+| Inbound network | TCP 10000–60000. |


@Promptless work on this comment

prestwick · 2026-10-20T14:07:32Z

+2. Check that the machine can make outbound connections to the internet.
+3. Confirm that you rebooted the machine after you configured networking.
+
+## Machine stuck in verification in progress


Good to know. Maybe we state here that verification should complete within 30 minutes. Otherwise contact support.

prestwick · 2026-10-20T14:11:34Z

+- At least one machine with the **Online** status. See [Set up external compute](/hybrid-cloud/setup).
+- Membership in the organization that owns the machine, with permission to deploy Pods. See [Roles](/organizations/org-roles).
+
+## Deploy a Pod


The completeness of the setup workflows for serverless are mixed at the moment. For example the quick deploy and deploy from hub options currently lack the External compute option.

jiayi-runpod · 2026-10-20T21:00:30Z

+
+## Get started
+
+Runpod Hybrid Cloud is available to early customers, and the Runpod team works with you directly to set up your machines. [Request a demo](https://www.runpod.io/hybrid-cloud) to get started.


Maybe nitpick, I feel this "early customers" reads a little bit wierd.

How about "Runpod Hybrid Cloud is in alpha and available to select customers, ..."?

@Promptless change it to "Runpod Hybrid Cloud is in alpha and available to select customers, and the Runpod team works with you directly to set up your machines."

promptless · 2026-10-22T19:02:57Z

Got it. I'll update the Hybrid Cloud overview with your wording and reply here once the change is on this branch.

promptless · 2026-10-22T19:04:05Z

@lavanya-gunreddi Done. The "Get started" section of hybrid-cloud/overview.mdx now reads: "Runpod Hybrid Cloud is in alpha and available to select customers, and the Runpod team works with you directly to set up your machines." The "Request a demo" link after it is unchanged.

Commit: e515f3e

promptless · 2026-10-22T19:48:55Z

Got it — I will add the note that verification usually completes within 30 minutes, with guidance to contact Runpod support if a machine stays in Verification in progress longer. I will push the change to this branch and reply here when it is ready.

promptless · 2026-10-22T19:49:54Z

I picked up your second request too. I am adding the 30-minute verification note to the Verification in progress section of hybrid-cloud/troubleshooting.mdx. I am also applying the suggested change to the inbound network row in setup.mdx so it reads TCP 10000 and 20000. Both changes are going to this branch, and I will reply when they are pushed.

promptless · 2026-10-22T19:50:38Z

@lavanya-gunreddi I pushed both changes to lg-hybrid-cloud in commit 40e1daf.

The "Machine stuck in verification in progress" section of hybrid-cloud/troubleshooting.mdx now uses your wording about the 30-minute limit and contacting Runpod support. In the requirements table in hybrid-cloud/setup.mdx, I applied prestwick's suggestion, so the inbound network row now reads "TCP 10000 and 20000."

The new paragraph links to the Get help section, which tells readers to contact their Runpod onboarding contact rather than Runpod support. You may want to make the two match. I left Get help unchanged.

Commit: 40e1daf

promptless · 2026-10-22T20:13:26Z

Got it. I'll replace "host agent" with "host connector" in the four files under hybrid-cloud/ and reply here when the change is ready.

promptless · 2026-10-22T20:14:22Z

I replaced "host agent" with "host connector" under hybrid-cloud/ and pushed the change to lg-hybrid-cloud as commit 7ff7d8b.

There were 13 replacements across three files:

overview.mdx: 4, including a step title.
setup.mdx: 8, including the page description, a step title, and the status table.
troubleshooting.mdx: 1.

deploy.mdx didn't contain "host agent", so I left it unchanged. A case-insensitive search of hybrid-cloud/ now finds no "host agent", "host-agent", or "hostagent".

Create overview.mdx

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lavanya-gunreddi added 2 commits September 28, 2026 14:10

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prestwick requested changes Oct 9, 2026

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Merge branch 'main' into lg-hybrid-cloud

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audryhsu reviewed Oct 19, 2026

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prestwick previously approved these changes Oct 20, 2026

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jiayi-runpod reviewed Oct 20, 2026

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Update Hybrid Cloud availability wording in overview

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Add verification timing note and correct inbound ports for Hybrid Cloud

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Rename "host agent" to "host connector" in Hybrid Cloud docs

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		## How placement works

		When you deploy on external compute, Runpod places the Pod on one of your organization's online machines that matches the GPU you selected. Pods deployed on your machines stay within your organization. Other Runpod customers can't deploy on them.


		This page covers the most common problems when you connect and use external compute, and what to do about each.

		## Verification failed


		## Requirements

		Runpod Hybrid Cloud is available to organizations only. The Runpod team must enable External Compute for your org account before the feature appears in your console. [Contact us](https://www.runpod.io/everywhere) to get set up.

	\| Inbound network \| TCP 10000–60000. \|
	\| Inbound network \| TCP 10000 and 20000. \|


		## Get started

		Runpod Hybrid Cloud is available to early customers, and the Runpod team works with you directly to set up your machines. [Request a demo](https://www.runpod.io/hybrid-cloud) to get started.

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lavanya-gunreddi commented Sep 28, 2026

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mintlify Bot commented Sep 28, 2026 •

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